Fix Auto Magnolia - Riverside

4.9 (246reviews)
98%
12697 MAGNOLIA AVE,  Riverside,  CA  92503
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Shop AssistantSparkles

At Fix Auto Magnolia - Riverside, we're here to take the weight off your shoulders and get you back on the road safely and as quickly as possible after an accident. Our certified Auto Body and Collision Repair shop is equipped to handle any repair approved by your insurer, including everything from wheel alignment and bumper repairs to air conditioning systems. We also handle rust, paint chip problems, windshield repair, paintless dent repair, and any other accident repairs, ensuring all your needs are covered. Our team of professionals will work tirelessly to ensure you and your car leave our shop satisfied. At Fix Auto Magnolia - Riverside, you can trust us to provide the highest service, quality, and care. We're confident you'll be pleased with our work, and we look forward to serving you. FINANCING AVAILABLE!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
  • Chinese
  • Vietnamese
  • Korean
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (246)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles were returned looking brand new and often better than before the damage. The team is widely recognized for exceptional customer service, with staff described as friendly, professional, and genuinely caring. Communication stands out as a key strength, with customers appreciating regular updates via calls and texts throughout the repair process. Many highlight the added touch of receiving their vehicles thoroughly cleaned, washed, and detailed. Timeliness is another strong point, with numerous customers reporting their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including occasional parts-ordering delays causing extended wait times and isolated instances of incomplete repairs, but these were largely outweighed by positive experiences. Overall, the shop earns strong loyalty and referrals.
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"... nervous because my expectations are always high, but they absolutely exceeded them! They did an amazing job, and I couldnt be happier with the results. The customer ..." Read more
"Everything went better than expected not just with the vehicle repair but also the customer service ..." Read more
"... brand new now and they calibrated all the sensors. Five star workmanship and service. They have a lifetime customer." Read more
"... like a friend. These are dedicated and kind people. They do expert, high quality work; the kind you hope for when you take your car in for repair." Read more
"Vehicle was returned three days before promised finish date. That is an extreme win!"
"... brand new, you would never know where the damage was, impressed how quick everything was repaired, great customer service, I would recommend to all, thank you" Read more
"The shop said my car would be done in about 2 weeks they had it finished before then."
"They worked overtime to have my car ready before the long weekend."
"Took 9weeks and car is still not completed"
"I received calls and emails multiple times throughout the time my vehicle was in the shop for repair. I ..." Read more
"They communicated regularly with me about the status of the repairs"
"The staff kept me updated quite often on the progress of my vehicle so I knew right where I stood."
"Fix Auto did a great repair, handled all concerns, worked with insurance adjuster to get best outcome. Car came out Great. Entire team was friendly, caring, ..." Read more

My Experience

Ricky has been great!he was understanding when we took a look at the car and found some things we both thought could be fine tuned. He insisted on taking care of it for me to make my experience great.

Likely to Recommend

Much better than Hamblins that went out of business a few years back.

Repair Quality

Although I am still waiting for final touch ups on my vehicle, Ricky has been great. He came out with me and helped me spot every little imperfection that needed fixed to bring my car back up to 100%. Not too many shops will do that.

Customer Service

Ricky has been awesome going above and beyond even when the vehicle wasn't quite ready for delivery.

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Thank you so much. I really appreciate yiur work.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Everyone on this team, kept me informed of everything on my vehicle and respected and helped me out with everyone of my choices. Very big thank you to Ricky for making sure everything on my car was well.

Returned Clean

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Repair Quality

From start to finish, they were incredibly thorough and made sure every detail was taken care of. They clearly explained all of the paperwork and the work that needed to be done, which made the entire process so much easier to understand. I was honestly nervous because my expectations are always high, but they absolutely exceeded them! They did an amazing job, and I couldn’t be happier with the results. The customer service was phenomenal. Not only did they take great care of my needs, but they also went above and beyond by offering coffee and water and making sure my kids were comfortable and taken care of. They made our whole family feel welcome, at ease, and comfortable throughout the visit. I would absolutely come back again and highly recommend them to anyone looking for excellent service and quality work!

Customer Service

From start to finish, they were incredibly thorough and made sure every detail was taken care of. They clearly explained all of the paperwork and the work that needed to be done, which made the entire process so much easier to understand. I was honestly nervous because my expectations are always high, but they absolutely exceeded them! They did an amazing job, and I couldn’t be happier with the results. The customer service was phenomenal. Not only did they take great care of my needs, but they also went above and beyond by offering coffee and water and making sure my kids were comfortable and taken care of. They made our whole family feel welcome, at ease, and comfortable throughout the visit. I would absolutely come back again and highly recommend them to anyone looking for excellent service and quality work!

Returned Clean

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Returned Clean

My Experience

The car looked great, thanks for vacuuming, washing and detailing it as well. Andy and the rest of the staff were professional and courteous . I also gave a positive review on your website. Thanks again

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Repair Quality

Ricky and the whole crew at fix auto was a pleasure to work with. They made everything so easy. Plus the repairs to my 4Runner were done perfectly and so fast too! Thanks again!

Customer Service

Returned Clean

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Repair Quality

Everyone was friendly and professional and made the process simple.

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My Experience

The team serviced my car quickly and way ahead of schedule. I was able to get to work in Orange County for my meeting on time. Thank you!

My Experience

The Jeep repairs were amazing, good as new! Andy was excellent to work with. Thank you!

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Repair Quality

They did an amazing job restoring my vehicle to look new again!

Customer Service

Andy was very helpful and professional

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Repair Quality

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My Experience

Andy was very knowledgeable, helpfull and very professional, was able to get my Corvette repair with no problems and I am very happy with the results.

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Returned Clean

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Returned Clean

My Experience

I am extremely grateful for the service that has been done to my car. The communication and reassurance from Andy really helped make the whole process less stressful. Upon receiving my vehicle I was beyond excited and impressed at the quality of work that was preformed. My car has never looked better and you would never know I was rear ended. Thank you to all that contributed and especially Andy for the amazing work.

Likely to Recommend

100% I would not only recommend it but even take the vehicle myself if necessary. After working with this shop I have no doubt that this is the ideal place. And will definitely spread the word when needed

Repair Quality

If I could put more than a 10 I would. I was beyond satisfied with everything from start to end

Customer Service

Beautiful customer service from this shop. Andy and even front desk were always very polite and friendly. Never made me feel uncomfortable or ignored

Returned Clean

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Repair Quality

Andy and the team were great!!

Customer Service

Under promised and over delivered