Fix Auto Magnolia - Riverside

4.9 (276reviews)
98%
12697 MAGNOLIA AVE,  Riverside,  CA  92503
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Shop AssistantSparkles

At Fix Auto Magnolia - Riverside, we're here to take the weight off your shoulders and get you back on the road safely and as quickly as possible after an accident. Our certified Auto Body and Collision Repair shop is equipped to handle any repair approved by your insurer, including everything from wheel alignment and bumper repairs to air conditioning systems. We also handle rust, paint chip problems, windshield repair, paintless dent repair, and any other accident repairs, ensuring all your needs are covered. Our team of professionals will work tirelessly to ensure you and your car leave our shop satisfied. At Fix Auto Magnolia - Riverside, you can trust us to provide the highest service, quality, and care. We're confident you'll be pleased with our work, and we look forward to serving you. FINANCING AVAILABLE!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
  • Chinese
  • Vietnamese
  • Korean
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (276)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with repairs frequently described as restoring vehicles to like-new or brand-new condition. The team is widely recognized for professionalism, friendliness, and going above and beyond. Communication stands out as a key strength, with customers appreciating regular calls, texts, and detailed updates throughout the repair process. Timeliness is largely commended, with several vehicles completed ahead of schedule. Complimentary detailing, interior vacuuming, and car washes upon pickup are repeatedly highlighted as delightful surprises. A few customers noted isolated concerns such as parts delays causing scheduling inconveniences, residual chemical odors, and minor items needing follow-up, as shared directly in their feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"... nervous because my expectations are always high, but they absolutely exceeded them! They did an amazing job, and I couldnt be happier with the results. The customer ..." Read more
"Everything went better than expected not just with the vehicle repair but also the customer service experience. The entire ..." Read more
"... repairs. After a week, I went to pick it up, and my jaw dropped when I saw it. It was like a brand-new car! They cleaned it inside and out with a full detailing, ..." Read more
"The Fix Auto team, did an outstanding work on my car! I truly appreciate their attention to detail."
"... brand new now and they calibrated all the sensors. Five star workmanship and service. They have a lifetime customer." Read more
"I received calls and emails multiple times throughout the time my vehicle was in the shop for repair. I was in constant communication ..." Read more
"Communication was off and on. Felt like I needed to chase to get timelines, but it worked out in the end."
"They communicated regularly with me about the status of the repairs"
"... really made everything so much easier whether it was calling or texting me to give me updates on my car to just making sure the insurance was doing their part. I had a great ..." Read more

Likely to Recommend

Repair Quality

Fix auto did an amazing job on my vehicle repairs and they kept communicating with me regularly with updates. They completed repairs on my vehicle within the time frame they promised. My car looks better than when it went in. Thanks for the phenomenal work!!

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

I just can't say enough about the amazing customer service and how great my car looks! And I was amazed by how quickly they were able to do my repairs.

Likely to Recommend

Repair Quality

I recommend this place

Customer Service

Very recommended 10/10

My Experience

I felt like I was buying my car again! It looked brand new!! I love everything of how you guys do business! Keep up the good work I’m definitely letting my network know about you guys!

Likely to Recommend

Repair Quality

Paint chip damage on the trunk was done at the facility, but owner is stepping up and will be fixing it.

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service… staff were professional, explained what was going to be done to the car. What impressed me the most was that when my car was retuned, not only was it washed, but Andy went over what was fixed and conducted an inspection of the entire vehicle. Great job!!!

My Experience

From start to finish was easy peasy! Easy drop off and pick up, app to pay co-pay easy, car nice and detailed upon picking up. Im excited ti burn some tire now. Thanks Fix Auto Magnolia

Likely to Recommend

Repair Quality

Been here three times already and as always they did a great job on my car. Highly recommended. I've dealt with Andy every time and he's been great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

From start to finish, the entire staff was friendly, expert, and professional. A special shout-out to Andy and the rest of the Fix Auto team for doing an amazing job. Andy was incredibly knowledgeable during the initial body inspection and provided excellent, informative customer service throughout the process. I really appreciated that he kept me updated every step of the way with regular calls on the repair progress. The repairs were completed as quickly as possible, and the quality of their work is top-notch. I truly trust their skill and attention to detail. I highly recommend Fix Auto Magnolia-Riverside to anyone in need of auto body repairs!

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Staff was very informative and courteous.

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for my repair I be sure to refer people to u guys

Likely to Recommend

Repair Quality

andy was great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fix Auto did such a great job. I will use word 'FANTASTIC ' . They worked directly with my insurance, which made the whole process so much easier. Andy was very helpful and accommodating from start to finish, and the customer service was excellent. Andy helped me getting rental car which is in the premises. The results were fantastic, and it’s clear that they are very knowledgeable and skilled at what they do. I highly recommend Fix Auto to anyone looking for quality work, fair pricing, and great service. Thank you, Andy.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

This was a great experience and the shop was completely professional handling my repair. The car looks almost new .

Likely to Recommend

Repair Quality

Great experienced working with Brian and Andy!!

Customer Service

Returned Clean