Fix Auto Modesto - City Center

4.9 (1,593reviews)
97%
212 N 9th Street,  Modesto,  CA  95350
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Shop AssistantSparkles

Fix Auto Modesto - City Center provides piece of mind with every repair. We understand that your vehicle is one of the biggest investments you’ll ever make. We want to help preserve its value and safety by repairing it to pre-collision condition. We offer a Lifetime warranty and take pride in our work. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (1,593)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon pickup. The team receives high marks for professionalism, friendliness, and going above and beyond throughout the repair process. Communication stands out as a key strength, with customers appreciating regular text and call updates that kept them informed every step of the way. Many highlight the seamless handling of insurance claims and rental car arrangements as a stress-free convenience. Timeliness is frequently celebrated, with numerous customers receiving their vehicles ahead of schedule. A few customers noted isolated concerns, including missed repairs, parts not reinstalled, and initial time estimates that were not fully met, reflecting areas customers feel could be refined for an even more consistent experience.
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"... though I live in Tracy. When I picked up my Tesla, it looked brand new and better than I expected. Highly recommend this shop for anyone looking for ..." Read more
"Outstanding service from start to finish and the quality of the work was also top notch! The staff from receptionist to technician were all wonderful!"
"... picked up my car, it looked absolutely brand new—perfect paint match and flawless work. They even cleaned it inside and out. The quality, communication, and customer ..." Read more
"My Tesla Model Y received fast, efficient repairs along with a meticulous exterior detail. The work was completed promptly and professionally, ..." Read more
"... details that come with a German car flawlessly. The quality of their work, professionalism, and attention to detail truly exceeded my expectations. I highly recommend this shop to ..." Read more
"Almost 1 week earlier than expected"
"Everything went smoothly. Got my car back earlier than I thought. Everyone was very professional and helpful."
"... list looked like the entire car was being replaced, it took less than a week. The paint job is a perfect match to the rest of the body. The front desk kept me will ..." Read more
"... auto was fixed by the time that it was promised, but initially I was told it would only take 2 days and it took 4." Read more
"Team had my car done before expected scheduled date"
"They made sure to call and leave voicemails during the whole process. Theyre communicating is outstanding!"
"Fix it auto communication was awesome they text and call you every step of the repair"
"... for parts. There were some communication issues. No email updates or phone updates. I had to call the shop to be provided updates on vehicle progress. My mudflaps ..." Read more
"Excellent repair quality, communicated effectively, and managed expectations. All in all 5 stars!"
"... they were just slammed. I believe he just forgot. It would have been better if he was honest about what service would be done period. Don't lie to me.. See prior comments" Read more

My Experience

Ryan and the team were absolutely great. Their professionalism and communication far exceeded my expectations. My car looks absolutely beautiful. Thanks so much guys. -Jill

Likely to Recommend

I would totally recommend Fix Auto

Repair Quality

My car was absolutely beautiful after getting it worked on over at Fix Auto. Their whole team was very communicative while my car was being fixed. I got my car back right away, and everything went really smooth. The guys in the shop went above and beyond. You can tell how much these guys really care. Thank you for exceptional service!!

Customer Service

Thanks for everything

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My Experience

Great body work, the Tesla looks amazing, Thank you

My Experience

My Experience

Thank you

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My Experience

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Repair Quality

I had an outstanding experience with Fix Auto Collision! From start to finish, the entire process was professional, smooth, and stress-free. A special thank you to Leilani for her exceptional customer service. She kept me informed throughout the repair process, answered all of my questions, and made sure everything was handled with care. She even arranged a courtesy ride to the car rental office, which was a thoughtful touch that made the experience even more convenient. When I picked up my Tesla, I was truly impressed. The body work was flawless—it looked like it had just come straight from the Tesla dealership. The attention to detail and quality of workmanship exceeded my expectations. I highly recommend Fix Auto Collision to anyone looking for top-quality repairs and outstanding customer service. Thank you, Leilani, and the entire Fix Auto team, for a job exceptionally well done!

Customer Service

I had an outstanding experience with Fix Auto Collision! From start to finish, the entire process was professional, smooth, and stress-free. A special thank you to Leilani for her exceptional customer service. She kept me informed throughout the repair process, answered all of my questions, and made sure everything was handled with care. She even arranged a courtesy ride to the car rental office, which was a thoughtful touch that made the experience even more convenient. When I picked up my Tesla, I was truly impressed. The body work was flawless—it looked like it had just come straight from the Tesla dealership. The attention to detail and quality of workmanship exceeded my expectations. I highly recommend Fix Auto Collision to anyone looking for top-quality repairs and outstanding customer service. Thank you, Leilani, and the entire Fix Auto team, for a job exceptionally well done!

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Repair Quality

Super friendly service and excellent job done (it looks like nothing happened to my car )

Customer Service

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My Experience

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Repair Quality

We were totally impressed!

Customer Service

The customer service was excellent. From Leilani who, even while dealing with the insurance company, was cheerfully efficient to Ryan who did fantastic work while keeping us posted on the progress.

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Repair Quality

Was told that they will replace the whole mirror but end up just the base of mirror.

Customer Service

Leilanie is really really good

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My Experience

Excellent work. Very friendly and professional personnel. Front desk assistant is an outstanding representative of your company. Very helpful and competent.

Likely to Recommend

I would absolutely recommend Fix Auto City Center for any body work on any car.

Repair Quality

Excellent work. Professional, friendly, and courteous staff. Was kept informed of progress and work was done on time.

Customer Service

Excellent customer service.

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My Experience

This was my first time bringing my car to Fix Auto in Modesto. In the past, I’ve always gone to another location. My Tesla Model Y was recently involved in a collision, and while I would normally take it to a Tesla Collision Center, I decided to give Fix Auto a try because of all the great reviews I had read. From the moment I called, Leilani made the entire process easy. She was incredibly helpful in getting me in as soon as possible and arranging a rental car. You can genuinely tell that she cares about her customers and goes above and beyond to make the experience as stress-free as possible. When I dropped off my car, I met Ryan, who was friendly, professional, and took the time to explain everything that would be done to my vehicle. He even made sure my car was completed ahead of schedule after learning that I needed it back before the Fourth of July so I could travel out of town. When I picked up my Tesla, I was beyond impressed. The repair work was absolutely perfect—my car honestly looked better than ever! It was also washed and beautifully detailed, which was such a nice surprise and showed the extra care they put into their work. The customer service, communication, and quality of the repairs were outstanding from start to finish. I couldn’t be happier with my experience and highly recommend Fix Auto Modesto to anyone needing collision repairs. I will definitely return if I ever need their services again and will be recommending them to all my friends and family!

My Experience

Very good and knowledgeable, went above and beyond my expectations thanks to the whole team!! 100 stars from me

Likely to Recommend

Very very likely

Repair Quality

Excellent team at this place, went above and beyond to get my car fixed, highly appreciated Ryan 🙏🏽

Customer Service

Excellent customer service, the best people around hands down

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My Experience

Always a great experience here! Fast friendly service

My Experience

Ryan is the GOAT. Very special shop. Got things done quick, easy, and in the best quality!

Likely to Recommend

Number 1 shop to go to!

Repair Quality

A1 team!! Going above and beyond

Customer Service

Excellent customer service!!!

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Likely to Recommend

I will recommend fix Auto Body to anybody who gets damaged to their vehicle

Repair Quality

You guys did a great job on my pick up truck. It looks exactly as it did before the accident and works exactly as it should.

Customer Service

You guys have great customer service and great communication skills

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