Fix Auto San Francisco - Soma

4.8 (1,093reviews)
95%
785 Bryant St.,  San Francisco,  CA  94107
See Photos
Online Estimate
Book Appointment
Bot
Shop AssistantSparkles

In operation 29 years.

Fix Auto San Francisco formerly known as Auto Collision Experts of San Francisco has been serving the Auto Body needs since 1997. Ademir Vila and Bau Sin has over 40 years of combined experience in the automotive industry and truly are passionate in regards to their craft. Fix Auto San Francisco formerly known as Auto Collision Experts are a preferred Auto Body shop by many Insurance companies and are accredited by BBB, I-Car Gold and many others.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • MasterCard
  • Visa
Languages
  • Spanish
  • Chinese
  • Tagalog
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (1,093)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its high-quality repairs, with many noting their vehicles were returned looking brand new or in pristine condition. The team is frequently commended for clear, proactive communication throughout the repair process, including timely updates and transparency about work being done. Timeliness is a standout strength, with numerous customers highlighting that repairs were completed ahead of schedule. Staff professionalism, friendliness, and attention to detail are recurring themes. Several customers noted added touches such as vehicle cleaning inside and out. A small number of customers pointed out areas for improvement, including ensuring all damage is fully assessed and communicated, and that promised completion dates are met consistently. These observations come directly from customer feedback and reflect opportunities to further elevate the already strong service experience.
AI-Generated from reviews written in the last 12 months
Select to learn more
"2: Short & Sweet5 Stars! Excellent service and high-quality work. They made the repair process stress-free by arranging ..." Read more
"Professional, extremely detailed and approaches repairs in the right way without short cuts."
"Job was finished before expected date and the quality of work exceeded my expectations. Would 100% use Fix Auto Collision again."
"my side panel got replaced with a old panel with a blown out speaker and was not told. My rear chargers was ..." Read more
"... repairs and have always gone to them . They have always been professional, excellent repairs and very nice to work with ." Read more
"... efficient. Thought it was going to be done in a week. They finished in two days and got me back on the road. Appreciate you guys!!!!!" Read more
"... the time that I dropped off my vehicle for service, I was given a timeline of Friday but they had it ready before the deadline. In fact, I was in the vicinity ..." Read more
"Finished early that was great"
"The vehicle was not ready on the promised day and got pushed back."
"Took a week longer than I was originally told"
"Fix Auto did the work in a timely manner and communicated with my insurance company to make sure no extra expenses were incurred. The work is perfect. ..." Read more
"All around a great experience. Top notch service, communication, and good quality auto work."
"The car was fixed quickly and cleaned! All communications were kind, clear, and timely."
"They did not tell me any of the problems with my car after they received it after it got vandalized and ..." Read more
"Great job and done very quickly; thanks very much"

My Experience

Marvic and her employees at Fix Auto are wonderful. They have always returned my car in pristine condition and treated me as an important and valued person as well as a customer. I will use them for all my future needs and recommend them to any one who asks me for a recommendation for auto repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service ! thank you!

Likely to Recommend

My insurance provider said fix auto was a great selection by me.

Repair Quality

Great service..wonderful people to work with. I was totally satisfied.

Customer Service

Very helpful with all questions related to insurance and billing.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job , car looks good as new

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Job well done, excellent service Car looks brand new! Thank you Fix Auto Daly City team!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service highly recommend car came back early

Likely to Recommend

Repair Quality

Highly recommend my car came back in great condition and early!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent service Highly recommended!!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Communication was good

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

2: Short & Sweet"5 Stars! Excellent service and high-quality work. They made the repair process stress-free by arranging my rental car pickup and drop-off directly. The car looks amazing! Highly recommend!"

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fix Auto did the work in a timely manner and communicated with my insurance company to make sure no extra expenses were incurred. The work is perfect. I highly recommend them.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service and communication. Quality repair work.

My Experience

Repeat customer. Excellent service and online updates. Very clear estimate. Finished earlier than predicted.

Likely to Recommend

Repair Quality

All around a great experience. Top notch service, communication, and good quality auto work.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would recommend them.

Repair Quality

Whenever I have a need for body work, I choose Fix Auto because they are close by, the service is done quickly and efficiently, and it's also near a car rental agency where I can easily walk over to pick up the rental while my car is being worked on. Overall, the service has been great and done to my satisfaction.

Customer Service

Friendly and efficient service from Fix Auto as always.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 1,093

Nearby Driven Brands Auto Body Shops

Auto body shops nearby

view more shops in: San Francisco  |  94107