Fix Auto San Francisco - Soma

4.9 (1,095reviews)
97%
785 Bryant St.,  San Francisco,  CA  94107
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Shop AssistantSparkles

In operation 29 years.

Fix Auto San Francisco formerly known as Auto Collision Experts of San Francisco has been serving the Auto Body needs since 1997. Ademir Vila and Bau Sin has over 40 years of combined experience in the automotive industry and truly are passionate in regards to their craft. Fix Auto San Francisco formerly known as Auto Collision Experts are a preferred Auto Body shop by many Insurance companies and are accredited by BBB, I-Car Gold and many others.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • MasterCard
  • Visa
Languages
  • Spanish
  • Chinese
  • Tagalog
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,095)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its high-quality repairs, with many noting their vehicles were returned in pristine or like-new condition. The team is frequently commended for being professional, friendly, and courteous. Communication stands out as a key strength, with customers appreciating regular updates, clear explanations, and transparency throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed on time or even ahead of schedule. A few customers pointed out areas for improvement, including better communication about discovered damage, ensuring all reported issues are fully resolved, and greater care in handling personal belongings and vehicle condition during repairs.
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"2: Short & Sweet5 Stars! Excellent service and high-quality work. They made the repair process stress-free by arranging my rental ..." Read more
"Professional, extremely detailed and approaches repairs in the right way without short cuts."
"... repaired in a short amount of time, and the team repaired a scratch on the back left side of my car for no extra charge. I appreciate Fix SFs help!" Read more
"Job was finished before expected date and the quality of work exceeded my expectations. Would 100% use Fix Auto Collision again."
"my side panel got replaced with a old panel with a blown out speaker and was not told. My rear chargers was ..." Read more
"Job was finished before expected date and the quality of work exceeded my expectations. Would 100% use ..." Read more
"... the time that I dropped off my vehicle for service, I was given a timeline of Friday but they had it ready before the deadline. In fact, I was in the vicinity ..." Read more
"... team went above and beyond, scheduled us in, and finished earlier than anticipated." Read more
"The vehicle was not ready on the promised day and got pushed back."
"Highly recommend my car came back in great condition and early!!"
"Fix Auto did the work in a timely manner and communicated with my insurance company to make sure no extra expenses were incurred. The work is perfect. ..." Read more
"... my car! They were knowledgeable and courteous, and they consistently communicated the status of my repair. I will be back!" Read more
"Repeat customer. Excellent service and online updates. Very clear estimate. Finished earlier than predicted."
"Great communication throughout the process. Showed us beforeafter photos of their work."
"They did not tell me any of the problems with my car after they received it after it got vandalized and ..." Read more

My Experience

As always… beautiful job! Thanks!!

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Repair Quality

Customer Service

Returned Clean

My Experience

Good job. On time.

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Returned Clean

My Experience

Marvic and her employees at Fix Auto are wonderful. They have always returned my car in pristine condition and treated me as an important and valued person as well as a customer. I will use them for all my future needs and recommend them to any one who asks me for a recommendation for auto repairs.

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Customer Service

Returned Clean

My Experience

Great service ! thank you!

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My insurance provider said fix auto was a great selection by me.

Repair Quality

Great service..wonderful people to work with. I was totally satisfied.

Customer Service

Very helpful with all questions related to insurance and billing.

Returned Clean

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Repair Quality

Great job , car looks good as new

Customer Service

Returned Clean

My Experience

Job well done, excellent service Car looks brand new! Thank you Fix Auto Daly City team!

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Repair Quality

Customer Service

My Experience

Excellent service highly recommend car came back early

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Repair Quality

Highly recommend my car came back in great condition and early!!

Customer Service

Returned Clean

My Experience

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Returned Clean

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Returned Clean

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Excellent service Highly recommended!!!

Customer Service

Returned Clean

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Communication was good

Customer Service

Returned Clean

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Returned Clean

My Experience

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Repair Quality

2: Short & Sweet"5 Stars! Excellent service and high-quality work. They made the repair process stress-free by arranging my rental car pickup and drop-off directly. The car looks amazing! Highly recommend!"

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Fix Auto did the work in a timely manner and communicated with my insurance company to make sure no extra expenses were incurred. The work is perfect. I highly recommend them.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service and communication. Quality repair work.

My Experience

Repeat customer. Excellent service and online updates. Very clear estimate. Finished earlier than predicted.