Fix Auto South Bakersfield

4.7 (228reviews)
94%
4320 SHEPARD ST,  Bakersfield,  CA  93313
See Photos
Instant Estimate
Book Appointment
Bot
Shop AssistantSparkles

In operation 6 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/bakersfield-southwest.

Services
  • Free Estimates
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car
Tesla
Call
Email

Reviews (228)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for professionalism, attention to detail, and going above and beyond, such as complimentary interior detailing and rim cleaning. Communication is frequently highlighted as a standout strength, with customers appreciating daily text and email updates that kept them informed throughout the repair process. Many vehicles were completed ahead of schedule, reflecting the shop's commitment to timeliness. A few customers noted areas for improvement, including occasional delays in follow-up on post-repair issues like sensors, and last-minute schedule changes that impacted personal plans. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... accident, and I couldnt be happier with the results. The bodywork was flawless! it looked like it was never in an accident at all. They even went above and beyond by doing ..." Read more
"... on my vehicle repairs. Everything was done right. The quality of work and customer service were excellent. I highly recommend them!" Read more
"I am completely satisfied. I am so grateful that everyone was so attentive to the detail and making sure my car looks perfect. When I got it back. The communication was great ..." Read more
"... process. The end result of the repair was horrid gaps misaligned over spray panels not feeding correctly. I don't have time to take the car back to you I wanted ..." Read more
"You guys were efficient! You left no stone unturned and I got my car back in a jiffy."
"... new. I am 1000% happy with the job they did, and I got it back four days earlier than I was supposed to. I would recommend them to anyone that needs great ..." Read more
"... on the inside, which was such a pleasant surprise. The car was ready sooner than expected, and everything went smoothly when I came to pick it up. Great service, great work. ..." Read more
"It was done with 48hrs. 4 days sooner than promised"
"I was originally scheduled for Dec. 2, but it was fixed a whole week before. Great service"
"Both times it was ready before the time given."
"The communication was top notch and the truck looks like its brand new. I am 1000% happy with the job they did, and I got ..." Read more
"Fast, affordable, and kept me in the know. Constant updates and detailed voicemails made me confident in this process"
"I was continuously informed by both texts and emails. I knew what was going on all the time"
"Txt message daily with updates"
"They did say they would email updates more often, I did not receive those."

My Experience

I like that you informed me in the status day by day and when vehicle would be completed. Very promising and efficient.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

As we were afraid, the paint isn’t quite right in direct sunlight. In the garage it looks pretty good, but out in the bright sun it is easy to see the difference in the concentration of gold flake in the red and it makes the paint more brassy than the other panels. My wife has reached out to State Farm and to Sophia and is awaiting resolution of this problem.

Likely to Recommend

I may recommend this shop if they have a more standard color paint.

Repair Quality

The gold fleck in the Ultra Red of the Tesla paint doesn’t quite match in bright sun. As we feared. Despite numerous assurances that it would be right.

Customer Service

When we spoke with staff they were always polite and helpful. Follow through was spotty and the process took far too long to be done not to our satisfaction.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Logistic department was wonderful easy process. The end result of the repair was horrid gaps misaligned over spray panels not feeding correctly. I don't have time to take the car back to you I wanted it done the first time. Suggestion please hire a quality control person to review vehicles before they leave.

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone was extremely helpful and professional, stating with Ms. Sophia and Robert's follow-up call. He offered me to bring my car back for a very minor blemish i made him aware of on the hood.

Customer Service

Great, customer service!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

This is the second time that I had to take my car and they are so kind, honest and timely. The process is always so smooth. I will always continue to use this shot for my car and I appreciate the staff very much especially the people that worked on my car thank you so much.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The car looks and feels brand new. Thank you!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very good quick professional work

Repair Quality

Service was very detailed and professional.

Customer Service

Very detailed and professional

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything great Fast and easy

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 228

Nearby Driven Brands Auto Body Shops

Auto body shops nearby

view more shops in: Bakersfield  |  93313