Fix Auto South Bakersfield

4.7 (228reviews)
94%
4320 SHEPARD ST,  Bakersfield,  CA  93313
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Shop AssistantSparkles

In operation 6 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/bakersfield-southwest.

Services
  • Free Estimates
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car
Tesla

Reviews (228)

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Right now, I would not recommend but my thoughts can change later for picking up the car and having to be at the soccer game to give the soccer player drinks water Gatorade it made me late. They changed the date and they only called me two hours ahead so everything went wrong.

Repair Quality

I did not like they gave me a date of the car being finished so they changed the date to Friday, which my granddaughter had a soccer game and I had to switch everything around, which made me late to take the drinks and water to the football field. If you guys give a date if you finish it early, don’t put somebody else to make them change their plans. I did not like that.

Customer Service

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My Experience

Excellent service and had great communication with updates on repairs and a time for completion

Likely to Recommend

They did an amazing job on my vehicle repairs. Everything was done right. The quality of work and customer service were excellent. I highly recommend them!”

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Returned Clean

My Experience

Looks like new.

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Returned Clean

My Experience

Upon receiving my vehicle after service at your shop, I discovered that one of the rear headrests was missing. I immediately contacted your establishment and spoke with the manager, who claimed that the headrest was not present when the vehicle was brought in. This statement is inaccurate. The vehicle was delivered to your shop in complete condition, including all rear headrests. While in your care, custody, and control, a component of my vehicle went missing. As such, your business bears responsibility for the loss. It is both unprofessional and unacceptable to return a customer’s vehicle in an incomplete condition and then deny responsibility for missing property. This situation constitutes a failure to exercise reasonable care over the vehicle entrusted to you. I am formally requesting immediate resolution of this matter. This includes either locating and returning the missing headrest or providing a replacement of equal kind and quality at no cost to me. If this issue is not resolved promptly, I will consider pursuing further action to protect my interests. Please provide a written response addressing this matter within a reasonable timeframe. Sincerely,Nefy

Likely to Recommend

Repair Quality

One of the best and quickest auto body shops I’ve gone to. So nice and respectful, they kept me informed if there was any delays and sent me pictures of my car, ensuring that my car was ok put me at ease, knowing that my car was in good hands.

Customer Service

All the way around awesome staff.

Likely to Recommend

I recommend to everyone to the shop

Repair Quality

Everyone did an amazing at there job I am very satisfied

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My Experience

Very fast and super helpful. Staff is very nice and answered all my questions.

My Experience

Todo muy bien, gracias

Likely to Recommend

Repair Quality

Muy buen trabajo gracias su atención muy amables y las reparaciones excelentes

Customer Service

Excelente

My Experience

Very fast and efficient clean job just from start to beginning as soon as you walk in you greet it with a smile and then when you walked out you were greeted with a smile, front desk, receptionist was great very thorough with paperwork with everything you needed answered every question can’t say less about the place

Likely to Recommend

Great all around if I ever need repair again which hope I don’t I would go back

Repair Quality

Very good from start to finish very professional

Customer Service

Receptionist was extremely friendly was great as soon as you walked in you felt the kindness

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I was recommended by my wife about this shop but was a different location Now I’m thinking that I should of went to the location she went to

Repair Quality

It’s been a week already and have not hear from the shop on when my sensor will be replace it

Customer Service

Returned Clean

My Experience

Likely to Recommend

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Customer Service

Very competent friendly and helpful

Returned Clean

Likely to Recommend

10/10 due to looking at what a good job they did as well as being fully informed by the young lady at the front desk all the specifics on how or what they had done to my car. Very friendly business that they have there.

Repair Quality

Everything looks good, spoke to someone who brought up all the details and let me know everything that had been done to the vehicle.

Customer Service

Satisfied everything that was talked about has been noted.