Flawless Auto Body & Collision

4.9 (548reviews)

98%

(973) 991-2966

242 Emmet St, Newark, NJ 07114

98%

242 Emmet St
Newark, NJ 07114

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About Flawless Auto Body & Collision

242 Emmet St
Newark, NJ 07114

Get Directions Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

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In operation 17 years.

Our dedication, customer service and quality work has given us the opportunity to create a business that can be trusted. We are in regulation with all Federal and State laws. We are currently certified by the following: · DuPont Certified · Color Tech Certified · Windshield Certified · Headlight Restoration · Paint Bull Certified We provide the highest quality in paint work and repair service and use only the best products. We also provide pick-up and drop-off service. We are also here for any emergency, 24 hours a day 7 days a week. Our facility

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish
French
Arabic

Hours

Sun	Closed
Mon	8:30 am - 5:30 pm
Tue	8:30 am - 5:30 pm
Wed	8:30 am - 5:30 pm
Thu	8:30 am - 5:30 pm
Fri	8:30 am - 5:30 pm
Sat	8:00 am - 2:00 pm

* Holiday hours may differ.

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Reviews (548)

Sort By:
Newest
Rating

413 Customers Rated

5 Stars

69.7% Complete

(382)
4 Stars

4% Complete

(22)
3 Stars

0.7% Complete

(4)
2 Stars

0.7% Complete

(4)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and a welcoming atmosphere. Communication stands out as a key strength, with customers appreciating being kept informed at every stage through timely updates. Timeliness is frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. A few customers, based on their own comments, noted minor areas such as rushed-looking repairs, slight panel gaps, or communication tapering off after initial updates, reflecting opportunities the shop continues to address.

Select to learn more

Service Quality
Timeliness
Communication

"... step of the way and made everything stress-free. My car looks brand new again!!!! I highly recommend them to anyone looking for quality ..." Read more

"The Flawless Auto Body team is fantastic, quick, efficient, and highly professional. I felt completely reassured that my vehicle was ..." Read more

"... was for my wifes car after an MVA, and once again, the experience was flawless. The team is passionate about their work, attentive, and goes above and beyond ..." Read more

"The team at Flawless is Flawless. A+ all the way. From customer's service to flawless execution on repairs. Grateful"

"Service was good but repair look rush, doesnt look new"

"It was ready a WEEK before he said itd be ready. Impeccable timing."

"... reassured that my vehicle was in great hands, and they even finished the job sooner than expected. I cant thank the team enough; my car came out looking ..." Read more

"The repairs were completed by the estimated date provided. I was very satisfied with the updates and professional ..." Read more

"My vehicle was ready when promised on time !!!"

"Took longer but they were very transparent as of why it took longer than expected."

"They kept me updated , they helped me understand what needed to be done on the car. They answered my rental ..." Read more

"The customer service I received was excellent! I appreciated the effort to communicate the process and any updates during the repairs."

"... finish. They gave a clear breakdown of all charges and gave updates along the way. Very accessible when it came to communication. 1010 I have no complaints. ..." Read more

"The communication with Rep & text in the beginning was A-MAZING. Then it died out after the computer generated ..." Read more

"There was daily notes given on the progress of the car repair!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... step of the way and made everything stress-free. My car looks brand new again!!!! I highly recommend them to anyone looking for quality ..." Read more

"The Flawless Auto Body team is fantastic, quick, efficient, and highly professional. I felt completely reassured that my vehicle was ..." Read more

"... was for my wifes car after an MVA, and once again, the experience was flawless. The team is passionate about their work, attentive, and goes above and beyond ..." Read more

"The team at Flawless is Flawless. A+ all the way. From customer's service to flawless execution on repairs. Grateful"

"Service was good but repair look rush, doesnt look new"

"It was ready a WEEK before he said itd be ready. Impeccable timing."

"... reassured that my vehicle was in great hands, and they even finished the job sooner than expected. I cant thank the team enough; my car came out looking ..." Read more

"The repairs were completed by the estimated date provided. I was very satisfied with the updates and professional ..." Read more

"My vehicle was ready when promised on time !!!"

"Took longer but they were very transparent as of why it took longer than expected."

"They kept me updated , they helped me understand what needed to be done on the car. They answered my rental ..." Read more

"The customer service I received was excellent! I appreciated the effort to communicate the process and any updates during the repairs."

"... finish. They gave a clear breakdown of all charges and gave updates along the way. Very accessible when it came to communication. 1010 I have no complaints. ..." Read more

"The communication with Rep & text in the beginning was A-MAZING. Then it died out after the computer generated ..." Read more

"There was daily notes given on the progress of the car repair!"

Zyrell (Jeep owner) reviewed 8/29/26

THE BEST BODY SHOP EVER

Francisco (BMW owner) reviewed 8/28/26

Very responsive, caring and informative about the whole process.

John (Chevrolet owner) reviewed 8/27/26

Unfortunately this is the second accident I was involved in within two months, but fortunately for me I was able to bring my vehicle to Flawless and they were able to have my vehicle look as good as it did when I first bought it.

Oluwaseun (Mercedes-Benz owner) reviewed 8/24/26

I had an excellent experience with Flawless Auto Body Repair! Anthony was amazing—professional, friendly, attentive, and kept me informed throughout the entire process. The customer service was outstanding, and the work they did on my car was exceptional. My car looks as good as new, and the attention to detail truly exceeded my expectations. I highly recommend Anthony and the team at Flawless for high-quality auto body work and excellent customer service!

Kayode (Toyota owner) reviewed 8/24/26

Wonderful team to work with, very helpful with solving issues. I will recommend more people.

Great customer service.

Clarence (Toyota owner) reviewed 8/21/26

I would definitely recommend the shop

Great job done on the car

Very curious service

Felicia (Nissan owner) reviewed 8/20/26

Anthony Gomes is amazing! He communicated with me during the entire process and reassured me. My car looks like new. Flawless did a wonderful job.

Rasheed (Honda owner) reviewed 8/17/26

Great customer service. Quick and efficient

Karim (BMW owner) reviewed 8/14/26

not completely satisfied but the team is working to get things flawless

Daisy (Ford owner) reviewed 8/14/26

I'm very satisfied with the repair.

The staff was very friendly, professional, and helpful. I’m very satisfied with the customer service I received.

Ankit (Mazda owner) reviewed 8/14/26

5 starts to Anthony! My repair was very smooth and flawless.

Anthony was awesome.

Urenna (Kia owner) reviewed 8/10/26

They did an amazing job on my Kia after it was stolen and messed up! It looks brand new! Definitely would choose them again.

Manuchar (Hyundai owner) reviewed 8/10/26

Marlon (Kia owner) reviewed 8/3/26

Car looks perfect

Reginald (Jeep owner) reviewed 8/3/26

Great work and will go back if i have to

Luzmarlin (Honda owner) reviewed 7/30/26

Great customer service! They fixed my car quickly, and everything came out perfect. The quality of the work exceeded my expectations. Definitely the best auto body shop in town. Highly recommend!

Beryl (Mercedes-Benz owner) reviewed 7/30/26

Anthony was extremely knowledgeable, very intelligent, professional, precise, thorough, patient, understanding and informative. He should be considered an asset to the company. Flawless is the ideal and perfect name for this auto body shop. I am extremely happy with my entire experience , from beginning to end and will gladly share my personal and positive experience with others.

I’ve already completed a survey once before

Mercedes (Mazda owner) reviewed 7/30/26

I am supper happy with the work they did on my car so happy. Thank you for everything

Sandra (Honda owner) reviewed 7/29/26

Very professional team

Sabrina (Toyota owner) reviewed 7/27/26

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Flawless Auto Body & Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About Flawless Auto Body & Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (548)

413 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?