Fox Auto Group
At Fox Auto Groups Collision Center we’ll create a written estimate of what’s recommended to complete the repair, and we will offer Genuine GM Parts. In addition, if there is other service work that is required to restore your vehicle to pre-accident condition, we have Certified Service technicians on hand. We will review this estimate with you and address any questions you may have.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (166)
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- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone is so incredibly polite!
Likely to Recommend - 5.0/5.0 -
Excellent folks
Repair Quality - 5.0/5.0 -
Always get great service at Fox Auto
Customer Service - 5.0/5.0 -
Great people!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0 -
I had no idea that the parts had been in for months. I had to call myself to find out as neither the Nationwide rep or Fox rep had called to tell me. During the time that time, Nationwide had cancelled my claim. I had to contact Natiowide to restart the process.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
they said that the repairs would take 2 days and it took 4!! They said that they would call when it was done and they didn't do that either! The two men I dealt with were very unprofessional !
Customer Service - 0.5/5.0 -
Very poor service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
body work average, paint work top notch
Repair Quality - 3.0/5.0 -
Numerous issues where part where not installed correctly or left loose. Asked for updates on the repairs. Not one single phone call from body shop. Body shop asked that i call Gene Heck in there service dept, to see if they could repair an issue with a engine light that was activated by the body shop during the repairs ,to get my car back to pre loss condition , so I could pick up my car. Gene Heck in service was Great and the paint work was great.
Customer Service - 2.5/5.0 -
called shop 3 times to get updates on the repairs and asked for a call back with updates . No call backs received
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Looks good
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Very good overall except sensor on drivers door handle doesn’t work
Customer Service - 3.5/5.0 -
Overall good, most employees very good, others less so
Likely to Recommend - 3.5/5.0
Customer Service - 2.5/5.0 -
Neutral really, not bad and not super great either
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
My accident was on 11/18. They received it on 11/20. I didn’t get my car back until 1/7. No one ever contacted me about problems. But every time I called I was told it would be a few more days which it wasn’t.
Customer Service - 1.5/5.0 -
When I went in to pick up my car the woman told me I had to pay $500 to pick it up. I had already been told I wouldn’t have to pay anything by my insurance company which I told her. She got an attitude. Then called my insurance company and I was right. So this ended up taking 10 more minutes. When I was giving my keys they lost a piece off my keychain.