Goodrich Auto Works LLC.

4.9 (4,850reviews)

99%

(607) 776-7777

7255 Worth Rd, Bath, NY 14810

99%

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7255 Worth Rd
Bath, NY 14810

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About Goodrich Auto Works LLC.

See Photos

7255 Worth Rd
Bath, NY 14810

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

Goodrich Auto Works is a family-owned collision center since 1977. We offer complete collision, glass, and mechanical repair. OEM and I-Car certified facility, Free courtesy vehicles, Enterprise drop off location. We are a direct repair shop for several large insurance carriers, but we work with all insurance companies. Our goal is to make the repair process as smooth as possible and return your vehicle to you in a timely manner.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Motorcycle Repair
Paintless Dent Repair
On-Site Car Rental

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:00 am - 5:30 pm
Tue	7:00 am - 5:30 pm
Wed	7:00 am - 5:30 pm
Thu	7:00 am - 5:30 pm
Fri	7:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Ford

GM Electric Vehicles

Honda

Hyundai

I-Car

Jeep

Kia

Ram

Subaru

Call

Website

Reviews (4,850)

Sort By:
Newest
Rating

4,065 Customers Rated

5 Stars

78.1% Complete

(3788)
4 Stars

4.2% Complete

(206)
3 Stars

0.8% Complete

(40)
2 Stars

0.3% Complete

(15)
1 Star

0.1% Complete

(5)
< 1 Star

0.2% Complete

(11)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional communication, with many highlighting daily text and phone updates that kept them informed throughout the repair process. The quality of repairs is frequently described as outstanding, with vehicles returned looking brand new and indistinguishable from pre-accident condition. Timeliness is generally well-regarded, with several customers noting early completions. The friendly, professional, and knowledgeable staff receive high marks, and value-added touches such as loaner vehicles, insurance coordination, and detailed clean vehicles upon return are repeatedly appreciated. A few customers noted minor issues such as parts not fully fastened, loose fog lights, or slight paint blemishes, and occasional delays due to parts availability, though these were typically communicated proactively and resolved promptly.

Select to learn more

Service Quality
Timeliness
Communication

"... best experience Ive had getting a vehicle repaired. The repair work was excellent! The team was extremely professional, and their communication was clear and consistent ..." Read more

"... service! I appreciate the pleasant communication and the quality work each visit! I will continue to bring my vehicles there for any needs and also recommend them to any ..." Read more

"... They were extremely fast getting my car repaired. The only business I trust working on repairs in the future!" Read more

"I was kept updated every step of the way! They were extremely fast getting my car repaired. The only business I trust working on repairs in the ..." Read more

"Calls and texts. I knew every step of the way. They were supposed to start work Jan 12. I picked my car up Jan 6. Customer service was the best. Other companies could ..." Read more

"It was nice to be informed as the work progress. They finished the work ahead of schedule, which was great. I was very satisfied with the work that was done, ..." Read more

"Had to wait one extra day"

"... However, I was contacted about why repair was delayed. I would rather have quality repair versus getting it back on a promise date." Read more

"... supposed to start work Jan 12. I picked my car up Jan 6. Customer service was the best. Other companies could learn from Goodrich." Read more

"... at the time they promised. The staff were amazing! They communicated better, and more often, than the insurance company." Read more

"Love the communication between client and shop"

"... more texts with what's going on with your car! Then 8 days later I get a text saying hey we figured out the day your car should be done which is the 28th which is 2 weeks to fix a new door. ..." Read more

"They were extremely informative, kept me properly updated throughout the whole process, staff were friendly, prompt service, and the actual work is amazing. ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... best experience Ive had getting a vehicle repaired. The repair work was excellent! The team was extremely professional, and their communication was clear and consistent ..." Read more

"... service! I appreciate the pleasant communication and the quality work each visit! I will continue to bring my vehicles there for any needs and also recommend them to any ..." Read more

"... They were extremely fast getting my car repaired. The only business I trust working on repairs in the future!" Read more

"I was kept updated every step of the way! They were extremely fast getting my car repaired. The only business I trust working on repairs in the ..." Read more

"Calls and texts. I knew every step of the way. They were supposed to start work Jan 12. I picked my car up Jan 6. Customer service was the best. Other companies could ..." Read more

"It was nice to be informed as the work progress. They finished the work ahead of schedule, which was great. I was very satisfied with the work that was done, ..." Read more

"Had to wait one extra day"

"... However, I was contacted about why repair was delayed. I would rather have quality repair versus getting it back on a promise date." Read more

"... supposed to start work Jan 12. I picked my car up Jan 6. Customer service was the best. Other companies could learn from Goodrich." Read more

"... at the time they promised. The staff were amazing! They communicated better, and more often, than the insurance company." Read more

"Love the communication between client and shop"

"They were extremely informative, kept me properly updated throughout the whole process, staff were friendly, prompt service, and the actual work is amazing. ..." Read more

Peggy (Ford owner) reviewed 8/21/26

They are the best and most efficient place to go..highly recommend

They take excellent care of us..highly recommend

Great work

Jolene (Chrysler owner) reviewed 8/21/26

I did not expect the inside of the vehicle in the front to be cleaned & the rugs in the front completely cleaned too. I appreciate that. Couldn’t be happier with the result

Ronald Wallace (RAM owner) reviewed 8/21/26

I am thankful to Goodrich Auto Works. They did a thorough and great job at repairing our truck. They were very transparent with keeping us informed as to the status of our truck.

They reached out to me with timely updates as to the status of our truck.

Glenn (Volkswagen owner) reviewed 8/21/26

For the past 30 years I have brought my vehicles in for repair when they needed it. I have always been satisfied with the work and the condition my vehicle is in when I pick it up...always looks like it's brand new!! Thank you!

Daniel (RAM owner) reviewed 8/20/26

Looks great and cleaning the interior was a nice bonus

Thorn (Jeep owner) reviewed 8/20/26

The insurance company was hard to work with but the whole process from Goodrich was simple easy and fast. I was provided a rental which was easily picked up. My Jeep looks almost factory new where the work was done. And only took a week to finish they matched the paint perfectly. I’m totally satisfied with the work performed.

Very friendly and made the process easy and painless.

Kaitlin (Jeep owner) reviewed 8/19/26

Everyone I interacted with were so kind and explained the process to me in detail. I’m very happy I went to Goodrich auto.

James (Alex) (Dodge owner) reviewed 8/19/26

Kathleen (Hyundai owner) reviewed 8/17/26

Geoffrey (Nissan owner) reviewed 8/17/26

Good Rich Auto will get my business from here forward

Sales staff could not have been more helpful and polite. It was a wonderful experience.

Anita (GMC owner) reviewed 8/17/26

Ernest R (Chevrolet owner) reviewed 8/17/26

John (Honda owner) reviewed 8/17/26

No big deal, but the horn doesn’t work. I’m not sure where to look.

Paul M (Kia owner) reviewed 8/14/26

The repair of our KIA is really outstanding. The car looks brand new again!

Customer service as excellent! They were helpful throughout the process and kept us informed.

Lisa (Subaru owner) reviewed 8/14/26

As usual, they did a great job and kept us informed throughout the process.

Very good. Very responsive and good at letting us know what was happening.

Scott (Chevrolet owner) reviewed 8/13/26

Goodrich Auto Works is the only shop I would go to after an accident. Highly recommend!

Britta (Toyota owner) reviewed 8/13/26

The entire team was fantastic- excellent communication and clarity about what was being completed, timeline, etc.

Ann (Nissan owner) reviewed 8/12/26

Crash alert indicator on dash

Kristy (Nissan owner) reviewed 8/12/26

Claudia (Nissan owner) reviewed 8/12/26

They communicated very well and was very accommodating to my needs.

They communicated well and when we left something in the car, they gladly helped us retrieve it while the car was waiting for parts.

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Goodrich Auto Works LLC.

Take photos and get an online estimate

Schedule an estimate appointment

About Goodrich Auto Works LLC.

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (4,850)

4,065 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 2.5/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -