Francis Collision Centre
In operation 45 years.
FRANCIS COLLISION CENTRE - FRESNO AUTO BODY EXPERTS SINCE 1981! Servicing the Fresno and Clovis area, our I-CAR and ASE certified and trained technicians follow the highest standards for accurate auto body repair procedures. CONVENIENT LOCATION: Francis Collision Centre is conveniently located near the hub of Freeways 99, 168, 180 & 41, which service the entire Fresno, Clovis, and outlying areas. OUR SERVICES INCLUDE: Comprehensive Collision Repair Aluminum Repair Certified OEM Certified 10 foreign & Domestic Manufactures I-CAR Gold Class ASE Certified Technicians Limited Lifetime Warranty on all Repairs 24 Hour Towing Glass Replacement Car Stereo Replacement Theft and Vandalism Repairs Air Conditioning Service Computerized 4 Wheel Alignment Computerized Frame Measuring Finish Detailing Courtesy Pick-Up and Delivery Pickup and Drop off of Rental Car Enterprise Rent-A-Car on site
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had the best customer service experience. very concerned, responsive and explained every part of the process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mike did a fantastic job I will forever be a loyal customer!' Thank you Francis Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic work, car looks just like it did the day I bought it. Only complaint I would have is my interior was dusty but that's nothing for the amazing work that was done!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
I was at first until I seen you has replaced my tail light with a cracked one
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Effecient. Friendly. Great. Love the texts
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent, friendly, and professional service. Thanks for all the texts that kept me informed on the status of my car. Will recommend you shop to all
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service, very satisfied. Job well done! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
No need to contact, thank you.The staff exhibit excellent customer service. The facility is welcoming. Repairs seemingly complete, and vehicle presented for customer pick up was clean and detailed. I have the following concerns to express at this time. The intake process inquired about best method of contact. I specified the best method for contacting me with updates as email, and provided my personal email address. Throughout the repair experience my husband received email updates as the primary policy holder and not myself. I was not contacted directly by Francis Collision via email while repairs were ongoing, but was contacted by phone requiring back and forth follow up calls due to my limited phone access and availability during the work day. Thus, my preferred method of contact was not used. My second concern is that I did not receive a final update on repairs notifying me that my vehicle was ready for pick up. I instead inquired on my own behalf. Had I not done so, I would have been unaware that my vehicle was available for pickup and liable for not returning rental within 24 following repair completion. Perhaps front office operations and adequate staff coverage should be assessed to ensure appropriate followup and follow through with customers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Repairs were not completed when we picked up the car on Saturday. The OEM door they replaced had a scratched window and part of the door molding was faded and had scratches on it. The car was in the shop for repair for 3 weeks. Too long for the amount of damage repair.
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good. Great jobs
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 4.0/5.0 -
I Gave them this rating because they came through in the end
Repair Quality - 5.0/5.0 -
After I returned the second time they made me happy than you for a wonderful job
Customer Service - 4.0/5.0 -
good job