Frank Fleming Body Shop & Collision Center LLC

4.8 (537reviews)
96%
811 Merita Street,  Mount Airy,  NC  27030
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Shop AssistantSparkles

In operation 41 years.

Since 1985 we have been in business in Mt. Airy, NC 27030 , striving to provide our clients the best quality service possible to gain their full satisfaction. And they’ve shown their appreciation by coming back to us repeatedly. We want nothing more than to keep you and your vehicle safe and on the road. Whether you own an import, a domestic, classic, or a high performance exotic car, we’re the place to take your vehicle for any auto body repairs needed

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (537)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff is widely recognized for being professional, courteous, and genuinely caring. Customers appreciate being kept informed throughout the repair process via calls and updates. Timeliness is frequently highlighted as a strength, with several vehicles completed ahead of schedule. A few customers noted areas for improvement directly from their experiences, including wishing for more proactive status communication without needing to call in, occasional delays due to parts, and minor cleanliness concerns upon pickup. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to family and friends.
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"Top notch body work and even better customer service. Professional staff and super clean facility. Highly ..." Read more
"Everyone was so nice to work with. They kept me informed how the work was progressing so I would know when ..." Read more
"Working with the Frank Fleming team was a pleasure and an absolute breeze. Its never convenient to have ..." Read more
"... attention. Clean environment. Convenient location. Extraordinary craftsmanship and done ahead of schedule. What more could one ask for" Read more
"From what I can tell everything looks great I don't see any major issues or flaws or anything and they it done pretty quickly I definitely ..." Read more

My Experience

I would recommend to others.

My Experience

Frank Fleming Body Shop prioritizes customer satisfaction and quality work. The team at that shop is so kind and so pleasant to work with. Their shop comes highly recommended in our area just by word-of-mouth and it became clear to me very quickly why… they simply are the best in the business!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They ladies and gentlemen there are all wonderful, car looks great and pickup was a good. They go above and beyond for their customers.

Likely to Recommend

At this point very unlikely, but we'll see how things are handled once the car can be taken back to be redone.

Repair Quality

No, not happy at all. This is my first experience with your shop after having used another local shop for about 20 years. I only left there because they changed owners. Your shop came highly recommended, so I was extremely surprised to see the poor quality of the work on my car. I have already contacted and sent pictures to Randy. He agreed to get things resolved, but I won't be able to get the car back in there for a few weeks. Hopefully everything will be done correctly the second time.

Customer Service

My Experience

Frank Flemings Auto Body shop repaired my vehicle in a timely manner and it looks great. I will use them again and will reccomend them to others.

My Experience

Everyone was extra nice and very courteous. They continuously asked if they could help me in any way. Thank you to everyone! I highly recommend Frank Fleming’s Body Shop for all of your vehicles.

My Experience

Very nice people and excellent customer service

My Experience

Well done. Helpful and professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They always meet or exceed my expectations.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Quality work and excellent customer service

My Experience

Impressed with the service and quality work, as always! Thanks for taking care of my family!

My Experience

My Experience

Likely to Recommend

Without a doubt!

Repair Quality

I have always appreciated the work your shop has done for me! Will always recommend you guys to other people!

Customer Service

Always polite and helpful!

Returned Clean

Likely to Recommend

Repair Quality

With such great customer service. When I came to pick up my vehicle I was surprised that no one went out with me to see if I was happy with repairs. Just took my money and good bye

Customer Service

Returned Clean

My Experience

Top notch body work and even better customer service. Professional staff and super clean facility. Highly recommend!