Frankie's Auto Body, Inc.

4.8 (2,406reviews)
97%
95 S. Main St, # A,  Edison,  NJ  08837

In operation 52 years.

Our staff is always available to our customers through the entire repair process; from the initial greeting, through updating on work in-progress, to delivery of the finished vehicle. Our commitment to customer satisfaction alleviates complaints and helps to settle claims quickly.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,406)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Work was not complete. Door was not closing and corner for door was not aligning at all. Overall let down.

Likely to Recommend

Not worth money.

Repair Quality

Customer Service

Did not provide correct time line to compt

Returned Clean

My Experience

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Customer Service

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My Experience

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Repair Quality

Customer Service

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Customer Service

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My Experience

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Customer Service

Returned Clean

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Likely to Recommend

Quite the opposite. I'll dissuade anyone from using Frankie's.

Repair Quality

Nearly 40 days to complete, estimates

Customer Service

40 days to complete, estimate not close to actual cost, poor communication, and car given back to me in incomplete and unsafe status (horn not working).

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The text messages indicates that the car would be ready sooner than it actually was and we showed up to pick up the car only to find it wasn't ready

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Repair Quality

Customer Service

Returned Clean

My Experience

Repairs were done before date and time quoted. I was very satisfied.

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Customer Service

Returned Clean

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My Experience

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Repair Quality

Outstanding

Customer Service

Excellent

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Customer Service

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Repair Quality

My experience with Frankie's auto body was quick and painless. My car had recieved significant damage and was in need of a new hood and front bumper. When my car was finished I noticed there were uneven gaps where my hood was put on. Alexis went to fix it right away and had me schedule another appointment to ensure it was done to my satisfaction.

Customer Service

Returned Clean

My Experience

I really appreciate the speed and quality of the work your shop has preformed on my Mazda 3.

Likely to Recommend

Repair Quality

The work that was completed has exceeded my expectations. Also it was completed ahead of schedule.

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Nice fixing schedule and done very quick

Returned Clean

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Customer Service

Returned Clean