Frank's Collision Center Inc

4.9 (4,833reviews)
97%
4754 Warm Springs Rd,  Columbus,  GA  31909
Bot
Shop AssistantSparkles

In operation 34 years, 28 years at this location.

Locally owned family business committed to outstanding customer service and quality repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Ford
Honda
I-Car
Mercedes-Benz

Reviews (4,833)

My Experience

I am so thankful I chose Franks for my car repair. It was the first repair I had needed in many years and the customer service was outstanding. We won’t be going anywhere else in the future!

Likely to Recommend

Repair Quality

Had a great experience. Will definitely return if I need any more repairs or services.

Customer Service

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Repair Quality

Fantastic job!

Customer Service

My Experience

Excellent customer service and great final product

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Great customer experience.

Repair Quality

Perfect results.

Customer Service

Great customer service and communication.

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Repair Quality

Customer Service

My Experience

They did a great job my car looks brand new again lol. Special s/o to J. He kept me updated and explained everything to the T throughout the whole process. Even walked me outside when I picked up my car to make sure everything was good and to see if I had any questions.

My Experience

I really appreciate it. The care that was given me as a customer. The reception staff were extra nice. The communication with the adjuster was outstanding. I can really say I would go back and I would recommend them to others.

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Repair Quality

Customer Service

Returned Clean

My Experience

PJ, did a excellent job keeping me informed via text on all updates about my car. He also called to make sure I was receiving the text. Great customer service!

Likely to Recommend

Repair Quality

PJ, had excellent customer service, he kept me informed with every update on my repair.

Customer Service

Returned Clean

My Experience

My experience was very good! The best that I have ever had. Tee Jay kept me informed on with everything that was going on with my car even down to the tire. Thank you so much.

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Especially PJ

Returned Clean

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I would recommend your shop

Repair Quality

Customer Service

The person that put my new mirror on was very polite and explained what he did to fix my mirror.

Returned Clean

My Experience

Jason was wonderful to work with, and highly communicative.

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Repair Quality

Customer Service

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Repair Quality

Very easy process. Open communication the entire way though. Also finish car ahead of original estimate.

Customer Service

My Experience

Jason was truly amazing and all the other employees at franks collision they updated me on my son car from start to finish.

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Repair Quality

They did a great job with my repairs

Customer Service

Nice and kind I felt at home here The ladies at the front desk was nice and polite and the repair man was too The whole staff was cool

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

The repairs look good as new. Communication was great. I loved the link to the status and estimate to my vehicle. The process was smooth and I got it back in a timely manner. Jason was a pleasure to work with.

Likely to Recommend

If I need this type of work again I will return so if I someone I know is looking for a place I will definitely recommend Frank’s

Repair Quality

The work looks great. The parts that were replaced are OEM and they were properly installed. The paint where I had damage near the mirror is factory quality.

Customer Service

The communication and professionalism were excellent

My Experience

It was my first time using Frank’s Collision Center and I was extremely pleased. From Tiffany whom I spoke with first, to PJ who assisted with the estimate and ultimately the repairs, everyone was personable and professional. I would recommend Frank’s to family and friends.