Frank's Collision Center Inc

4.9 (4,833reviews)
97%
4754 Warm Springs Rd,  Columbus,  GA  31909
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Shop AssistantSparkles

In operation 34 years, 28 years at this location.

Locally owned family business committed to outstanding customer service and quality repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Ford
Honda
I-Car
Mercedes-Benz

Reviews (4,833)

Likely to Recommend

Repair Quality

Great finish. Team kept me informed every step of the way

Customer Service

Returned Clean

My Experience

Wonderful communication by all staff members. I want to also recognize the effort that Mr. John exerted throughout this experience. I would highly recommend!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

The experience was nice. The guy who dealt with me was always courteous and professional. He was communicative and kept me well informed as well.

Likely to Recommend

Repair Quality

The team was professional, very informative and they did good, quality work on my vehicle.

Customer Service

My Experience

This team did a great job on my car, very good job

Likely to Recommend

Repair Quality

Had a great experience with this business

Customer Service

Great customer service

Likely to Recommend

Repair Quality

took more time than expected--work was excellent

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very pleased with the whole process. Jason was great in how he communicated with us at the beginning and then throughout the repair process. Work done on car was outstanding. We are 1000% satisfied. Thanks especially for Jason.

Likely to Recommend

100%. Best in town

Repair Quality

Customer Service

Jason was great. Clear communication, no surprises.

My Experience

Pj was very accommodating and communicative. He reached out every step of the way. Very polite and knowledge. The team did amazing on my truck

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They handled my car with care and kept me updated.

Customer Service

Returned Clean

My Experience

My all around experience with dropping my vehicle off with your company was excellent! Keeping me updated on the repairs and all around experience was great! 👍

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The customer service, communication, and repairs exceeded my expectations! Thank you.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great job.Well done

Customer Service

Likely to Recommend

Repair Quality

I had an excellent experience and received outstanding customer service from Pj from start to finish. He was friendly, professional, and genuinely cared about making sure all of my questions were answered. He went above and beyond to ensure I was satisfied, and their attention to detail did not go unnoticed. It's refreshing to receive service from people who are knowledgeable, patient, and truly value their customers. I highly recommend this business to anyone looking for quality service and a positive experience. Thank you for making me feel appreciated—I will definitely be returning!

Customer Service

I had an excellent experience and received outstanding customer service from PJ from start to finish. He was friendly, professional, and genuinely cared about making sure all of my questions were answered. He went above and beyond to ensure I was satisfied, and their attention to detail did not go unnoticed. It's refreshing to receive service from people who are knowledgeable, patient, and truly value their customers. I highly recommend this business to anyone looking for quality service and a positive experience. Thank you for making me feel appreciated—I will definitely be returning!

Returned Clean

Likely to Recommend

They have proven to be trusted in getting the job done and done well.

Repair Quality

Frank’s has done work for me in the past and I have found them to do excellent work.

Customer Service

Very calm demeanor.

My Experience

Fast service. Sticks to completion date. Friendly and helpful customer service

Likely to Recommend

Repair Quality

Very good customer service. Car was ready on time

Customer Service

My Experience

Very courteous, good customer service, quality service 👌