Freedom Collision Center Westover

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

I had almost 200 miles put on my truck since dropped it off and over half tank of gas used and they said it never left the shop and couldn’t explain how plus all my truck settings was changed with the font and coloring so someone was driving it while it was suppose to be getting fixed and that’s ridiculous

Customer Service - 1.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The repairs look great. The inside of my car was cleaned, which I greatly appreciated.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I appreciate the consistent communication and updates about the progress with my car.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

They left dust all over the inside of my car after the work they did otherwise they did great my car looks great

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I must say this was one of the absolute business experience I’ve ever had from the time I dialed initially clear thru to pick up of an amazing repair. I could not have dealt with a better company! Thank you Freedom Collision, you are the absolute best.

Likely to Recommend - 5.0/5.0 -

Would not even consider any where else after this perfect experience

Repair Quality - 5.0/5.0 -

Fantastic customer service! The work was top notch. I am sure we could not have had a better experience any where! AMAZING!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Found two tiny paint chips. One between drivers side doors and one on passenger side mirror. Both easily touched up by me not worth having it sit in the shop longer. Also, intense smell of body dust in cab. Even 10 days after pick up. Will take to garage and see if cab/air filters can be blown out as they were new at time of repairs done at your shop. Other than that everything was top notch. Good communication, good turn around time. Car looked pristine upon pick up inside and out- minus aforementioned chips.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

You guys did a great job!

My Experience - 5.0/5.0 -

Great service

My Experience - 5.0/5.0 -

Car looks as if it could sit in a showroom again! Phenomenal work and will continue recommending them to anyone and everyone

Likely to Recommend - 5.0/5.0 -

I have been recommending them anyone that has needed to get repairs made

Repair Quality - 5.0/5.0 -

I'd rate higher if I could, but the scale only goes up to 10. Car looks brand new again and the techs did a master job!

Customer Service - 5.0/5.0 -

Got updated regularly and quick to answer questions. Very approachable

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional job. Looks brand new!!

Customer Service - 5.0/5.0 -

Very professional job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.0/5.0

Repair Quality - 2.5/5.0 -

They damaged a Chrome piece in a noticeable location.

Customer Service - 3.0/5.0 -

I received robo updates that ended up incorrect.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

The electrical problems were not fixed