Freeport Collision

5.0 (1,217reviews)
100%
182 East Merrick Road,  Freeport,  NY  11520

In operation 40 years.

Freeport Collision has been proudly serving Freeport, NY and the surrounding areas since 1961 with professional and dedicated auto body repair services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 3:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,217)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the shop's repair quality, professionalism, and customer service. Many highlight that vehicles were returned cleaner than expected, with repairs completed ahead of schedule. Feedback frequently praises the seamless communication throughout the repair process, including regular text and call updates at every stage. Customers appreciate the courteous, knowledgeable, and accommodating staff. Several reviewers note they would not take their vehicles anywhere else and enthusiastically recommend the shop to family and friends. A minor improvement point noted directly by customers was an occasional slight delay due to parts availability, though customers acknowledged being kept well-informed throughout.
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"Professional, efficient, friendly and fast service."
"They were excellent communicators, fair, understanding, sympathetic. All around it could not have been a better experience for starting in a situation that was less than ideal ..." Read more
"... Everything was done with attention to detail, and the service exceeded my expectations. I highly recommend them to anyone looking for quality work and great people. ..." Read more
"Freeport Collision did an excellent job! They are truly perfectionist. They made it so simple for me, even arrange for me ..." Read more
"... This is not a robot; I am a husband grateful for the extraordinary professionalism and attentive service provided to my wife Audi while I was away and unable to handle ..." Read more
"They repaired my vehicle MUCH faster than I had originally thought."
"... service and repair service process was smooth and my car was fixed in no time" Read more
"... outstanding job repairing my SUV after an accident AND I got it back sooner than anticipated. I would highly recommend them when and if youre in need of autobody repair." Read more
"The estimated repair was 7 days but it was ready in 3 days."
"The team that was very professional and courteous. The job was finished before the designated timeline."
"Looks like great workmanship. Lots of communication from the repair guys Love it"
"Excellent service. Very professional, checked in with me every day letting me know what was going on with my car. Great workmanship."
"I recieved updates via texts."
"Great communication, work, and honest"
"Exceptional service, communication and quality of repairs! Truly a top notch organization!"

My Experience

They did a great job on my car. Im very happy. Thank you again.

Likely to Recommend

Yes I would recommend my family and friends.

Repair Quality

Im very happy with the work they did on my car.

Customer Service

Very satisfied. They did a great job.

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Very professional, kind, and completed the work very well.

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My Experience

Phenomenal service, great attention to detail, and they helped deal with insurance, repairs, and rental. Seriously they're best shop ive ever worked with. Special shout out to TJ for his professionalism and consideration. 11/10 i will be exclusively using this shop from now on!

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Amazing service, quick turn around, and they even cleaned my car and facilitated my rental return. Phenomenal

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Excellent, friendly and professional services.

Customer Service

TJ was a pleasure to work with.

My Experience

Freeport Collision did an outstanding job repairing my SUV after an accident AND I got it back sooner than anticipated. I would highly recommend them when and if you’re in need of autobody repair.

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TJ is the best!

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My Experience

Thank you so much! The car looks amazing!!!

My Experience

My experience was extremely positive. TJ was very nice and thorough and did a great job on my car. Highly recommend.

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Great communication and professionalism. Job was completed on time as promised

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My Experience

Courteous, Professional, and very supportive, excellent people and excellent job!!

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Great service and clear communication

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They even put stuff in the trunk in boxes! Thank you.

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My Experience

Low stress