Freeport Collision

5.0 (1,217reviews)

100%

(516) 868-3388

182 East Merrick Road, Freeport, NY 11520

100%

See Photos

182 East Merrick Road
Freeport, NY 11520

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Freeport Collision

See Photos

182 East Merrick Road
Freeport, NY 11520

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 40 years.

Freeport Collision has been proudly serving Freeport, NY and the surrounding areas since 1961 with professional and dedicated auto body repair services.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 4:30 pm
Tue	8:00 am - 4:30 pm
Wed	8:00 am - 4:30 pm
Thu	8:00 am - 4:30 pm
Fri	8:00 am - 3:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (1,217)

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Rating

854 Customers Rated

5 Stars

68.2% Complete

(830)
4 Stars

1.8% Complete

(22)
3 Stars

0% Complete

(0)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently express high satisfaction with the shop's repair quality, professionalism, and customer service. Many highlight that vehicles were returned cleaner than expected, with repairs completed ahead of schedule. Feedback frequently praises the seamless communication throughout the repair process, including regular text and call updates at every stage. Customers appreciate the courteous, knowledgeable, and accommodating staff. Several reviewers note they would not take their vehicles anywhere else and enthusiastically recommend the shop to family and friends. A minor improvement point noted directly by customers was an occasional slight delay due to parts availability, though customers acknowledged being kept well-informed throughout.

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Service Quality
Timeliness
Communication

"Professional, efficient, friendly and fast service."

"They were excellent communicators, fair, understanding, sympathetic. All around it could not have been a better experience for starting in a situation that was less than ideal ..." Read more

"... Everything was done with attention to detail, and the service exceeded my expectations. I highly recommend them to anyone looking for quality work and great people. ..." Read more

"Freeport Collision did an excellent job! They are truly perfectionist. They made it so simple for me, even arrange for me ..." Read more

"... This is not a robot; I am a husband grateful for the extraordinary professionalism and attentive service provided to my wife Audi while I was away and unable to handle ..." Read more

"They repaired my vehicle MUCH faster than I had originally thought."

"... service and repair service process was smooth and my car was fixed in no time" Read more

"... outstanding job repairing my SUV after an accident AND I got it back sooner than anticipated. I would highly recommend them when and if youre in need of autobody repair." Read more

"The estimated repair was 7 days but it was ready in 3 days."

"The team that was very professional and courteous. The job was finished before the designated timeline."

"Looks like great workmanship. Lots of communication from the repair guys Love it"

"Excellent service. Very professional, checked in with me every day letting me know what was going on with my car. Great workmanship."

"I recieved updates via texts."

"Great communication, work, and honest"

"Exceptional service, communication and quality of repairs! Truly a top notch organization!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication