Freeport Collision

5.0 (1,181reviews)

100%

(516) 868-3388

182 East Merrick Road, Freeport, NY 11520

100%

See Photos

182 East Merrick Road
Freeport, NY 11520

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Freeport Collision

See Photos

182 East Merrick Road
Freeport, NY 11520

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 40 years.

Freeport Collision has been proudly serving Freeport, NY and the surrounding areas since 1961 with professional and dedicated auto body repair services.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 4:30 pm
Tue	8:00 am - 4:30 pm
Wed	8:00 am - 4:30 pm
Thu	8:00 am - 4:30 pm
Fri	8:00 am - 3:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (1,181)

Sort By:
Newest
Rating

822 Customers Rated

5 Stars

67.6% Complete

(798)
4 Stars

1.9% Complete

(22)
3 Stars

0% Complete

(0)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with many highlighting the professional workmanship and attention to detail that makes vehicles look like new. Communication stands out as a major strength, with customers appreciating regular text updates and phone calls throughout the repair process. The team is frequently commended for being friendly, knowledgeable, and going above and beyond expectations. Timeliness is another key positive, with numerous customers noting repairs completed ahead of schedule. Additional value-added services like thorough cleaning and detailing are consistently mentioned as exceeding expectations. The overall sentiment reflects high customer loyalty and strong recommendations.

Select to learn more

Service Quality
Timeliness
Communication

"Professional, efficient, friendly and fast service."

"Every aspect of this repair was excellent. Great job and great communications."

"Service was courteous. Efficient and prompt repairs completed and very pleased with overall performance ..." Read more

"Above and beyond service … job completed faster than expected !!!"

"I'm happy with the professional work they did."

"Job completed sooner expected!"

"The estimated repair was 7 days but it was ready in 3 days."

"It took only a few days I was surprised it was finished so quickly"

"Earlier er than expected! Polished and cleaned. Truck looked better then new!"

"Car looks beautiful and they finished ahead of schedule"

"... from the second I inquired till the finished job !! Excellent communication and customer service . Would highly recommend ." Read more

"Texts and calls every step of the way"

"Looks like great workmanship. Lots of communication from the repair guys Love it"

"We had updates daily"

"Communication was perfect"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Professional, efficient, friendly and fast service."

"Every aspect of this repair was excellent. Great job and great communications."

"Service was courteous. Efficient and prompt repairs completed and very pleased with overall performance ..." Read more

"Above and beyond service … job completed faster than expected !!!"

"I'm happy with the professional work they did."

"Job completed sooner expected!"

"The estimated repair was 7 days but it was ready in 3 days."

"It took only a few days I was surprised it was finished so quickly"

"Earlier er than expected! Polished and cleaned. Truck looked better then new!"

"Car looks beautiful and they finished ahead of schedule"

"... from the second I inquired till the finished job !! Excellent communication and customer service . Would highly recommend ." Read more

"Texts and calls every step of the way"

"Looks like great workmanship. Lots of communication from the repair guys Love it"

"We had updates daily"

"Communication was perfect"

Margaret (Toyota owner) reviewed 7/31/26

Pleased with the repairs and the speed of accomplish. Thank you for your service.

Sharon (Honda owner) reviewed 7/30/26

Great customer service and repair service process was smooth and my car was fixed in no time

Henry (Honda owner) reviewed 7/30/26

Very likely

Very professional place. Excellent customer service.

Excellent

Michele (Nissan owner) reviewed 7/27/26

Freeport Collison is the best. I'd never go anywhere else and will recommend to family and friends. Communication, courtesy and turn around time is impeccable. Keep up the great work!

William (Mercedes-Benz owner) reviewed 7/23/26

Great customer service and great work.

Michele (Hyundai owner) reviewed 7/16/26

Caroline (Porsche owner) reviewed 7/13/26

TJ and his team are absolutely amazing! TJ repaired cars for us over the years and we are always happy! I was T-boned in an accident and they picked up my car the same day! I got it back in less than 2 weeks! I would NEVER take my cars anywhere except to Freeport Collision! Thank you TJ and the team!

I recommend TJ to everyone!

TJ Is the best! He fixed a few cars for us over the years. We are always happy! The work is amazing! We always get the car back as soon as possible! I would never go anywhere else expect Freeport Collision

TJ is always a pleasure to deal with

Michael (Cadillac owner) reviewed 7/10/26

Great communication throughout the entire process and workmanship was fantastic!

Etatlene (Kia owner) reviewed 7/10/26

Jose (BMW owner) reviewed 7/9/26

Keith (Honda owner) reviewed 7/9/26

Outstanding work!

Linda (Volkswagen owner) reviewed 7/9/26

Ethel (Volvo owner) reviewed 7/6/26

I would highly recommend them to my friends and family. I can’t say enough about how they took care of my car and me

Freeport Collision did an excellent job! They are truly perfectionist. They made it so simple for me, even arrange for me to be picked up and taken into my car rental place. Not only did they do an excellent job, but it was even ready ahead of time. Thank you so much.

I received excellent customer service. The employees was just a pleasure to deal with.

Mark (Dodge owner) reviewed 7/4/26

Hernan (BMW owner) reviewed 7/2/26

I always recommend Freeport collision they doing a great job

👍 excellent

Catherine M (Mercedes-Benz owner) reviewed 7/2/26

Excellent , friendly and prompt service

Service was courteous. Efficient and prompt repairs completed and very pleased with overall performance of Freeport Auto Body

Excellent service

Nicole (Audi owner) reviewed 7/1/26

TJ and the team were an ease to work with. Professional, cordial.

Barry (Nissan owner) reviewed 6/29/26

I’m satisfied but I’m waiting for another part to complete the job

Mary (Subaru owner) reviewed 6/19/26

The repair was quick, perfect and the car was spotless.

Terrence (Honda owner) reviewed 6/19/26

The reason I keep coming back is the amazing service that you guys provide, I really appreciate it!!

Always a great experience

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You should always ask your auto body shop if they offer a warranty on their repairs.

Freeport Collision

Take photos and get an online estimate

Schedule an estimate appointment

About Freeport Collision

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,181)

822 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?