Merrick Collision & Towing

5.0 (3,015reviews)
100%
36 Broadway,  Bellmore,  NY  11710
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In operation 48 years.

Merrick Collision & Towing is a family owned ad operated business. We have been serving the long island area for over 45 years. Our Highly Trained staff will help you and your vehicle through the repair process with ease.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 11:00 am
* Holiday hours may differ.
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Reviews (3,015)

Customers say
Overall Customer Satisfaction
Customers consistently praise Merrick Collision for exceptional repair quality, with many noting their vehicles looked brand new or better than before the accident. The shop receives high marks for outstanding communication, including frequent text updates and personal calls throughout the repair process. Timeliness is a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The complimentary interior and exterior detailing upon vehicle return is frequently mentioned as a delightful surprise. Customers also appreciate the seamless handling of insurance paperwork and rental car arrangements. A few customers noted occasional delays, primarily attributed to parts availability, though they acknowledged these were communicated proactively. The family-owned atmosphere and personalized, stress-free customer experience are repeatedly cited as reasons customers return and refer others.
AI-Generated from reviews written in the last 12 months
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"... repair process for my Acura. From start to finish, the customer service was absolutely impeccable. The team was professional, attentive, and kept me ..." Read more
"The service I received was exceptional whether there in person or on the phone."
"From every perspective the work and service is excellent."
"... could not ask for better. It is very obvious that they take pride in their work." Read more
"... repairs. Also kept me informed on their progress. Completed the job ahead of schedule. Thanks so much." Read more
"... matching is dead on. Cant tell it was ever damaged. Car was finished before promise date. Highly recommend Merrick Collision." Read more
"they got my car done extremely fast and a extremely professional manner. The price was ..." Read more
"The car was repaired on time at the price they reported and came back spotless."
"... takes pride in their work and refuses to cut corners. Everything was completed professionally, on time, and with exceptional care. The paint match, finish, ..." Read more
"... after i handed Joe my keys at his shop. Next, the constant communication with updates on timeline for when my car would be completed. Last, but certainly ..." Read more
"... Merrick Collision was upfront with all the information. Giving my weekly reports about the progress of my car. When I did have a question, my call was ..." Read more
"I received continuous updates. I never had to call to find out what was going on."
"Totally satisfied with the completed product, the effective communication and the timely delivery."

My Experience

Great Job we’ll pleased….

Likely to Recommend

Repair Quality

I have been a repeat Customer of Merrick Collision for over 10 years and whenever I have an issue with any of my vehicles that requires Body or Paint work I only take them to Merrick Collision for repairs. The work is top tier, the work is performed in a timely manner and they stand behind their work. If there is an issue with anything after the fact they will make it right. I recommend Merrick Collision to anyone who asks me for a Great Body Shop.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Great job

Likely to Recommend

Repair Quality

Great job as always

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very fast and efficient operation. Great work. Would recommend to any one who needs work on their vehicle.

Likely to Recommend

Highly recommend

Repair Quality

Flawless work.

Customer Service

Fast and Easy. Joe communicated every step of the way. My car was repaired quickly. I’d recommend to anyone should they ask.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Professional experience from quote to delivery. Very pleased with the staff and wok.

My Experience

Joe and Merrick Collision where great to deal with and the car came out great!

Likely to Recommend

Repair Quality

What a great shop, Joe one of the owner super easy to work with and most importantly my car looked great!

Customer Service

Excellent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great experience

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair was excellent and it was completed when promised.

Likely to Recommend

Repair Quality

The repair work was excellent.

Customer Service

Joe explained the whole process completely, and updates were provided every day.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Joe was very informative and kept me updated with the progress from beginning to end. Highly recommended, 5*****my highest ratings!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a great job.

Customer Service

Customer service was perfect. Great communication.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job and super fast work. Thanks Joe!!

My Experience

Excellent job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looked fabulous! I appreciated Joe calling me and advising me about my wheel/rim placement. Who knew I had a choice! The car was perfectly detailed. Great work overall. I finally saw Joe smile! Lol

Likely to Recommend

Repair Quality

My car was well-cared for, and I was kept abreast of it's progress.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I had a great experience. They were attentive and communicated well. Would highly recommend them and would use them again

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

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