Friendly Certified Collision Center
Friendly Certified Collision Center is a full service Auto Body Shop and one of the oldest and most trusted names in the Dallas metroplex. We have the capability to repair most any make or model of vehicle to the highest safety standards. We work for you, the vehicle owner, if you like, we can work with your insurance company to get your repair completed fast. We have financing options available if you do not want to involve insurance. We also have a car rental department here onsite to help get you on your way. Our goal is to provide the very best collision repair experience you can get. Come see how we can help you!
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 7:00 pm |
| Tue | 7:00 am - 7:00 pm |
| Wed | 7:00 am - 7:00 pm |
| Thu | 7:00 am - 7:00 pm |
| Fri | 7:00 am - 7:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Lisa my rep was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The work is more expensive than other shops
Repair Quality - 4.5/5.0 -
Lisa was very responsive and understanding of our situation- supporting me for a positive outcome.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I want to commend Lisa, Melissa, Luke and the other staff members that made my experience so wonderful. THANK YOU
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lisa, Melissa, Luke, Elijah were very good with their customer service. They are the BEST!!!!!!!!
Customer Service - 5.0/5.0 -
The customer service was treat others the way you would want to be treated. Thus is the BEST way to operate
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sean was very friendly and easy to work with. Answered all our questions and we got to car back when he said it would be. Thank you!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The rear window that was installed is making noise and doesn't open all the way.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very buttoned up service by Lee Gibson. He kept me updated with every step and had my car ready with the AC running when I picked up. He also handled getting my rental car picked up from Friendly for me.
Customer Service - 5.0/5.0 -
Great communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome work very well detailed fast. They did the job in one day. Dropped it off in the morning. Picked it up at five. Thank you guys.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
I was satisfied with the repair quality however I wish I would’ve been walked through what was repaired and informed of the extent of the damage that was noticed upon inspection at the dealership compared to the inspector at the insurance company. I was more or less given the car without any information or breakdown as to what was entailed in the repair process.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The guys were great in keeping me informed about the process of the work being done. The quality of the work is also excellent. The vehicle was returned looking like new again. Great service from all involved! Thank you
Repair Quality - 5.0/5.0 -
I have been bringing my vehicle back to Friendly since my purchase. All services were performed there. The Service Mgr. has been exceptional every time. The body shop has also done great work. I will continue to return to your business for what services you provide. Thank you, Jim
Customer Service - 5.0/5.0 -
Great service and everyone is professional in my past and present visits.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job great staff very satisfied will highly recommend