Fuller Collision Center

4.8 (2,939reviews)

95%

(508) 832-6352

507 Washington St., Auburn, MA 01501

95%

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507 Washington St.
Auburn, MA 01501

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About Fuller Collision Center

See Photos

507 Washington St.
Auburn, MA 01501

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 112 years, 35 years at this location.

Fuller's Collision Center has been repairing vehicles for over 100 years. Since 1914, the Fuller Family has been a trusted name in the auto repair business in Central MA. Fuller's Collision Center holds many factory certifications, which means we have the properly trained technicians, tools and knowledge to repair your vehicle. We also partner with most major insurance companies in Massachusetts in order to better service YOU - our customer. We can write your estimate and communicate with your insurance company during the claim process for updates and payments. No need to wait for an appraiser to come to you and write your damage claim, your insurance company trusts Fuller's to do that so your vehicle can be repaired faster and hassle-free. We can even can rent you a car from our own fleet of cars or walk you over to Enterprise Rent-A-Car located on site. . Fuller's Collision Center is one division of Fuller Automotive Companies located on 6 acres on Route 20 in Auburn.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Ford

Honda

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

Subaru

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Website

Reviews (2,939)

Sort By:
Newest
Rating

2,191 Customers Rated

5 Stars

65.7% Complete

(1930)
4 Stars

5.4% Complete

(160)
3 Stars

1.3% Complete

(37)
2 Stars

0.8% Complete

(24)
1 Star

0.2% Complete

(6)
< 1 Star

1.2% Complete

(34)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with vehicles frequently described as looking brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond expectations, including thorough interior and exterior detailing as a welcomed bonus. Regular text and call updates throughout the repair process are widely appreciated, keeping customers informed and at ease. Scheduling and turnaround times are generally viewed positively, with many noting timely or even early completions. A small number of customers noted areas for improvement, including more proactive communication during delays, clearer estimated completion dates, and ensuring all repair items are fully addressed before vehicle return.

Select to learn more

Service Quality
Communication

"... peoples cars being repaired at other facilities. Fullers completed the repairs perfectly and much faster than I expected. Their technicians make quality happen ..." Read more

"The entire experience was amazing. The staff were very friendly, helpful and extremely professional. They ..." Read more

"Went above and beyond fixing and repairing the vehicle. When I received the vehicle it was completely cleaned ..." Read more

"fabulous as always. Very thorough, amazing customer service from beginning to end. Can't say enough wonderful ..." Read more

"Yes a message via text and or email was sent every one or two days. Awesome service I appreciate it so very ..." Read more

"The best communication I've ever had."

"Daily Communication from your team was much appreciated. Also I was out of town and needed to the next morning ..." Read more

"... basic information should be given along the way. It is unacceptable that there was zero communication. I left my number with the receptionist on Dec 29 ..." Read more

"All employees very helpful. The texting as progress was happening on my car was helpful."

Service Quality
Communication

Service Quality
Communication

"... peoples cars being repaired at other facilities. Fullers completed the repairs perfectly and much faster than I expected. Their technicians make quality happen ..." Read more

"The entire experience was amazing. The staff were very friendly, helpful and extremely professional. They ..." Read more

"Went above and beyond fixing and repairing the vehicle. When I received the vehicle it was completely cleaned ..." Read more

"fabulous as always. Very thorough, amazing customer service from beginning to end. Can't say enough wonderful ..." Read more

"Yes a message via text and or email was sent every one or two days. Awesome service I appreciate it so very ..." Read more

"The best communication I've ever had."

"Daily Communication from your team was much appreciated. Also I was out of town and needed to the next morning ..." Read more

"... basic information should be given along the way. It is unacceptable that there was zero communication. I left my number with the receptionist on Dec 29 ..." Read more

"All employees very helpful. The texting as progress was happening on my car was helpful."

Carrie (Subaru owner) reviewed 8/24/26

Deborah (Subaru owner) reviewed 8/22/26

Donald (Ford owner) reviewed 8/20/26

You’re team did a great job I thank you taking care of my car and myself thanks

Henry (Lexus owner) reviewed 8/19/26

Always professional, courteous, and very attentive. Tyler was excellent.

Joyce (Toyota owner) reviewed 8/18/26

service was fast and completee

Matthew (Subaru owner) reviewed 8/14/26

Keith (Subaru owner) reviewed 8/11/26

Edward (Chevrolet owner) reviewed 8/6/26

David (Dodge owner) reviewed 8/5/26

Your team did a grate job all very good perfect Thank you so Much

David (Ford owner) reviewed 8/1/26

Denise (Mazda owner) reviewed 7/28/26

Very quick and professional service

Michelle (Jeep owner) reviewed 7/28/26

We always use Fuller

Marcia (Nissan owner) reviewed 7/27/26

Ronald (Honda owner) reviewed 7/22/26

Everyone was very professional and treated me with courtesy. I would not hesitate to use them again.

Richard (Toyota owner) reviewed 7/21/26

Smooth and efficient process with excellent results

Teresa (Nissan owner) reviewed 7/20/26

Lee (Chevrolet owner) reviewed 7/17/26

I wouldn’t go anywhere else ! The fuller team is awesome

Karen (Mazda owner) reviewed 7/10/26

Glenn (GMC owner) reviewed 6/29/26

Tyler and his team were upfront with all costs and a time line. I enjoyed working with them. They also helped me with a rental.

Charlotte (Toyota owner) reviewed 6/29/26

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Fuller Collision Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Fuller Collision Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,939)

2,191 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0