Fuller Collision Center

4.8 (2,962reviews)

95%

(508) 832-6352

507 Washington St., Auburn, MA 01501

95%

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507 Washington St.
Auburn, MA 01501

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About Fuller Collision Center

See Photos

507 Washington St.
Auburn, MA 01501

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 112 years, 35 years at this location.

Fuller's Collision Center has been repairing vehicles for over 100 years. Since 1914, the Fuller Family has been a trusted name in the auto repair business in Central MA. Fuller's Collision Center holds many factory certifications, which means we have the properly trained technicians, tools and knowledge to repair your vehicle. We also partner with most major insurance companies in Massachusetts in order to better service YOU - our customer. We can write your estimate and communicate with your insurance company during the claim process for updates and payments. No need to wait for an appraiser to come to you and write your damage claim, your insurance company trusts Fuller's to do that so your vehicle can be repaired faster and hassle-free. We can even can rent you a car from our own fleet of cars or walk you over to Enterprise Rent-A-Car located on site. . Fuller's Collision Center is one division of Fuller Automotive Companies located on 6 acres on Route 20 in Auburn.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Ford

GM Basic

Honda

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

Subaru

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Website

Reviews (2,962)

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Rating

2,211 Customers Rated

5 Stars

65.8% Complete

(1948)
4 Stars

5.4% Complete

(160)
3 Stars

1.2% Complete

(37)
2 Stars

0.8% Complete

(24)
1 Star

0.2% Complete

(7)
< 1 Star

1.2% Complete

(35)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return, often with unexpected interior and exterior detailing. The text and call-based progress updates were frequently highlighted as a standout feature, keeping customers well-informed throughout the repair process. Staff professionalism, friendliness, and willingness to go above and beyond were repeatedly commended. A few customers noted areas for improvement, including inconsistent communication updates, occasional delays beyond estimated timelines, and isolated instances where phone inquiries were not handled as attentively as expected. Overall, the vast majority of customers expressed high satisfaction and a strong likelihood to recommend the shop to others.

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Service Quality
Communication

"... peoples cars being repaired at other facilities. Fullers completed the repairs perfectly and much faster than I expected. Their technicians make quality happen in everything ..." Read more

"The entire experience was amazing. The staff were very friendly, helpful and extremely professional. They explained ..." Read more

"Fullers Collision Center is a prestigious shop; the staff are friendly, responsible, and dedicated to providing great customer service, with excellent communication regarding ..." Read more

"Friendly, fast, and took the time to listen and explain the process."

"fabulous as always. Very thorough, amazing customer service from beginning to end. Can't say enough wonderful ..." Read more

"Yes a message via text and or email was sent every one or two days. Awesome service I appreciate it so very much!"

"All employees very helpful. The texting as progress was happening on my car was helpful."

"... basic information should be given along the way. It is unacceptable that there was zero communication. I left my number with the receptionist on Dec 29 ..." Read more

"... collision repair shop. Ive used them a couple times. Very reliable and communication is great" Read more

"Not at all. I had to call them for updates on my car."

Service Quality
Communication

Service Quality
Communication