Fuller Collision Center

4.8 (2,930reviews)
95%
507 Washington St.,  Auburn,  MA  01501

In operation 112 years, 35 years at this location.

Fuller's Collision Center has been repairing vehicles for over 100 years. Since 1914, the Fuller Family has been a trusted name in the auto repair business in Central MA. Fuller's Collision Center holds many factory certifications, which means we have the properly trained technicians, tools and knowledge to repair your vehicle. We also partner with most major insurance companies in Massachusetts in order to better service YOU - our customer. We can write your estimate and communicate with your insurance company during the claim process for updates and payments. No need to wait for an appraiser to come to you and write your damage claim, your insurance company trusts Fuller's to do that so your vehicle can be repaired faster and hassle-free. We can even can rent you a car from our own fleet of cars or walk you over to Enterprise Rent-A-Car located on site. . Fuller's Collision Center is one division of Fuller Automotive Companies located on 6 acres on Route 20 in Auburn.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (2,930)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with vehicles frequently described as looking brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond expectations, including thorough interior and exterior detailing as a welcomed bonus. Regular text and call updates throughout the repair process are widely appreciated, keeping customers informed and at ease. Scheduling and turnaround times are generally viewed positively, with many noting timely or even early completions. A small number of customers noted areas for improvement, including more proactive communication during delays, clearer estimated completion dates, and ensuring all repair items are fully addressed before vehicle return.
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"... peoples cars being repaired at other facilities. Fullers completed the repairs perfectly and much faster than I expected. Their technicians make quality happen ..." Read more
"The entire experience was amazing. The staff were very friendly, helpful and extremely professional. They ..." Read more
"Went above and beyond fixing and repairing the vehicle. When I received the vehicle it was completely cleaned ..." Read more
"fabulous as always. Very thorough, amazing customer service from beginning to end. Can't say enough wonderful ..." Read more
"Yes a message via text and or email was sent every one or two days. Awesome service I appreciate it so very ..." Read more
"The best communication I've ever had."
"Daily Communication from your team was much appreciated. Also I was out of town and needed to the next morning ..." Read more
"... basic information should be given along the way. It is unacceptable that there was zero communication. I left my number with the receptionist on Dec 29 ..." Read more
"All employees very helpful. The texting as progress was happening on my car was helpful."

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Very quick and professional service

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We always use Fuller

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My Experience

Everyone was very professional and treated me with courtesy. I would not hesitate to use them again.

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Smooth and efficient process with excellent results

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I wouldn’t go anywhere else ! The fuller team is awesome

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My Experience

Tyler and his team were upfront with all costs and a time line. I enjoyed working with them. They also helped me with a rental.

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100%

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My Experience

Everyone I dealt with thru the entire process was extremely professional and courteous. The Fuller family are great people and over deliver in every aspect of customer service.

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I myself am already a repeat customer but I'll always recommend Fullers Auto and Collision Center to anyone in search for such repairs.

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Everything so far functioning as it should and the interior was spotless, very nice and welcoming to have gotten my truck back in that condition!

Customer Service

Top notch, received updates as repairs moved along and anytime I called with questions or concerns I was answered in a polite and friendly manner and explained my question and concerns thoroughly.

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Would recommend to anyone

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My Experience

I stopped in to get a spoiler and other car parts painted to match my 2019 Mazda 3. From moment I walked in to the Auto body center, without appointment. The team took care of everything. From details of what I needed done. To what services they offer. What is recommended. Then after agreement. Was written up. While that happened. Manager Tyler took care over to get an accurate paint match. Came back everything was done in 30 minutes. A couple days later. Was already done. I installed them my self. Looks great. Well worth the professional paint job. I’ll recommend Fullers to anyone.

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It was the best experience ever had

Repair Quality

Fuller’s Collision Center is a prestigious shop; the staff are friendly, responsible, and dedicated to providing great customer service, with excellent communication regarding repair updates. My experience was a perfect 100 out of 100, and I would recommend them to anyone needing automotive service.

Customer Service

Fuller’s Collision Center is a prestigious shop; the staff are friendly, responsible, and dedicated to providing great customer service, with excellent communication regarding repair updates. My experience was a perfect 100 out of 100, and I would recommend them to anyone needing automotive service.

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