Fuller Collision Center
In operation 112 years, 35 years at this location.
Fuller's Collision Center has been repairing vehicles for over 100 years. Since 1914, the Fuller Family has been a trusted name in the auto repair business in Central MA. Fuller's Collision Center holds many factory certifications, which means we have the properly trained technicians, tools and knowledge to repair your vehicle. We also partner with most major insurance companies in Massachusetts in order to better service YOU - our customer. We can write your estimate and communicate with your insurance company during the claim process for updates and payments. No need to wait for an appraiser to come to you and write your damage claim, your insurance company trusts Fuller's to do that so your vehicle can be repaired faster and hassle-free. We can even can rent you a car from our own fleet of cars or walk you over to Enterprise Rent-A-Car located on site. . Fuller's Collision Center is one division of Fuller Automotive Companies located on 6 acres on Route 20 in Auburn.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I would add one item. Being a heavy user of my call phone I appreciate updates messaged to me. I expected this to be a two-way conversation and was somewhat disappointed that responses were either not timely or missing. Everything else was terrific.
Likely to Recommend - 5.0/5.0 -
I used them several years ago and their operation is first rate.
Repair Quality - 5.0/5.0 -
Although it took longer than I expected, the final report showed they had many things to fix.
Customer Service - 4.5/5.0 -
My only comment is the ongoing interaction with their phone messaging. It appears they only look for questions once per day.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service from the front desk to the crew both coming and going! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff are super helpful and down to earth!
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 2.5/5.0 -
Not sure.
Repair Quality - 3.0/5.0 -
I was never notified regarding my car.
Customer Service - 2.5/5.0 -
I felt like every time I called they could not give me answer regarding car or didn’t know.
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My Experience - 5.0/5.0 -
Tyler was very courteous and very professional, and answered all my questions. The girls in the office were very organized and handled all my issues. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Excellent customer service at every level, from the courteous young lady at the desk to Tyler's attention to detail, and Will''s mad autobody skills and Willy's oversight....what a fantastic experience
Likely to Recommend - 5.0/5.0 -
Definitely recommend Fuller!
Repair Quality - 5.0/5.0 -
Excellent service all the way. And my car looks like new!
Customer Service - 5.0/5.0 -
Excellent customer service from everyone!
Returned Clean
My Experience - 5.0/5.0 -
Everyone was polite and willing to help! Overall satisfaction in all phases.
Likely to Recommend - 5.0/5.0 -
To all who ask.
Repair Quality - 5.0/5.0 -
Everyone was accommodating and kept me well informed.
Customer Service - 5.0/5.0 -
All dealings with the staff was handled efficiently and effectively.
Returned Clean
My Experience - 5.0/5.0 -
Amazing friendly staff! My F150 looks incredible! Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and customer service
Customer Service - 5.0/5.0 -
Excellent
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Likely to Recommend - 2.5/5.0 -
Too much conflict
Repair Quality - 3.5/5.0 -
The quality was good except the blind spot sensor was nor repaired. Have to bring it back. It did take longer than was expected and I felt like I was bothering the people who answered the phone by inquiring.
Customer Service - 2.0/5.0 -
Felt like I was bothering them with questions