Fuller Collision Center
In operation 112 years, 35 years at this location.
Fuller's Collision Center has been repairing vehicles for over 100 years. Since 1914, the Fuller Family has been a trusted name in the auto repair business in Central MA. Fuller's Collision Center holds many factory certifications, which means we have the properly trained technicians, tools and knowledge to repair your vehicle. We also partner with most major insurance companies in Massachusetts in order to better service YOU - our customer. We can write your estimate and communicate with your insurance company during the claim process for updates and payments. No need to wait for an appraiser to come to you and write your damage claim, your insurance company trusts Fuller's to do that so your vehicle can be repaired faster and hassle-free. We can even can rent you a car from our own fleet of cars or walk you over to Enterprise Rent-A-Car located on site. . Fuller's Collision Center is one division of Fuller Automotive Companies located on 6 acres on Route 20 in Auburn.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
The work was great. My car looks like new. The receptionist was very short when I called about my car. She was unable to tell me if my car was fixable or if parts were ordered. I was looking to find out what was wrong with my car. I called 4 times, each time she had no idea and could not relay any information. She was annoyed that I called and informed me that the shop was extremely busy with the holidays. I called 4 times, 4 different days and emailed once. I got no updates and wondered if my car was even towed to the right place. On Jan 2 my husband came into the shop and a very kind gentlemen went over what was wrong with the car. The lack of basic communication left me very uneasy. My car went in on Dec 22 and I did not even know if my car was fixable until Jan 2 when my husband went in person. There should be a way that customers know about their car. My bill to the insurance company was over $10,000 when i picked up my vehicle. I think that with that much, a simple update and basic information should be given along the way. It is unacceptable that there was zero communication. I left my number with the receptionist on Dec 29 and she did not call me back. She said she would look into my car claim. I think it was poor customer service. It is a shame because your work and craftsmanship is incredible. Thank you for your time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The door repair looks great and it was finished a whole day early. It was such a nice surprise that the vehicle was also detailed! It looks brand new. Thank you so much!
My Experience - 5.0/5.0 -
Fuller’s is the best!
My Experience - 5.0/5.0 -
Great communication and explanation of everything that was completed. Highly recommended.
Likely to Recommend - 5.0/5.0 -
Unfortunately very few live in Massachusetts.
Repair Quality - 5.0/5.0 -
Fuller's did an amazing job on my Nissan. I would recommend you to all my friends and family, unfortunately they don't live in Massachusetts. Thanks so very much. God bless you all.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The procedure went smooth and fast. Very professional. Highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, courteous professional staff. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Worth the wait due to workload backup and delivery of parts? Car looks great!
Customer Service - 5.0/5.0 -
Was kept informed of repair process through text and office.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’m very happy with my repairs and I would recommend them to anyone needing auto body work.
Repair Quality - 5.0/5.0 -
Fuller’s kept me informed during the time that they were repairing my 2022 Ford F-250 and I am completely satisfied with the results.
Customer Service - 5.0/5.0 -
Completely satisfied.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was amazing, gave updates. Very easy thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Wouldn’t go anywhere else other than Fuller’s I would highly recommend them!!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
10/10!
Repair Quality - 5.0/5.0 -
Fuller’s is our go-to place for auto-body needs.
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car not only drives so smooth now and the new door looks fantastic but also it smells great because they gave my car a thorough cleaning.