G & D Auto Collision Inc.

4.9 (2,681reviews)
97%
2085 Placentia Ave Suite 1, 5-10,  , Costa Mesa,  CA  92627

G&D is a family owned and operated business and has been at the same location for 30 years. Customer service is our first priority and our online reviews let everyone know that we are sticking to it.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:30 pm
Tue 8:00 am - 6:30 pm
Wed 8:00 am - 6:30 pm
Thu 8:00 am - 6:30 pm
Fri 8:00 am - 6:30 pm
Sat 9:00 am - 2:30 pm
* Holiday hours may differ.

Reviews (2,681)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many highlighting flawless repairs, perfect paint matching, and meticulous attention to detail that leaves vehicles looking brand new. The friendly, family-oriented atmosphere is frequently mentioned, with customers feeling welcomed like family. Repair quality receives high marks across a wide range of vehicles and damage types, often at competitive and fair pricing. Timeliness is generally well-regarded, with many vehicles completed on or ahead of schedule, and proactive parts ordering noted as reducing wait times. Some customers pointed out areas for improvement, including more proactive communication during the repair process, occasional delays without notification, and rare instances of incomplete work requiring return visits. Overall, the vast majority of customers express strong satisfaction and enthusiastically recommend the shop, with many noting they are long-term repeat customers.
Select to learn more
"... auto collision business. I will take my cars to. The customer service is top-notch. They always treat you like a family member. And the workmanship is flawless. ..." Read more
"There was significant overspray on my car in several places. This required that I return my car for another half ..." Read more
"... going through insurance, which might be why, but my car came back with work that looked rushed and poor quality. Misaligned bumper cover, Uneven body gaps and body ..." Read more
"I have been a satisfied customer for many years. They are a pleasure to work with, very reliable, do great work and fairly priced."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have referred several people who have used G and D.

Repair Quality

Great and quality service as always for twenty years. Thank you.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent

Returned Clean

Likely to Recommend

No question: best shop I’ve ever been to

Repair Quality

Thee woerkmanship was flawless, as always, but the special effort of finding the part to my Audi was really impressive.

Customer Service

As above. Angela, Gigi and Michael are tops in my book!

Returned Clean

Likely to Recommend

I already recommended to my mom for her car. I will continue to recommend!

Repair Quality

Wonderful service at a affordable price

Customer Service

Returned Clean

Likely to Recommend

Absolutely

Repair Quality

Excellent!

Customer Service

Very Friendly and helpful! Professional and through.

Returned Clean

Likely to Recommend

Repair Quality

Work was done quickly, while I waited.

Customer Service

Estimate was accurate and the communication very good.

Returned Clean

Likely to Recommend

I already referred my friend

Repair Quality

Great service, friendly staff and excellent work. Ask for Micheal, he always delivers!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Company promised and delivered on the quality and timing of repairs.

Customer Service

John Paul and Joey were professional and personal.

Returned Clean

Likely to Recommend

Repair Quality

G&D was excellent. We had to do a few touch ups but the fact that they willingly and happily did them tells me more about their commitment to customer satisfaction than anything. Michael and Paul are excellent, efficient, and very committed to a great customer experience. I am very happy with the repairs. Mark

Customer Service

Returned Clean

Likely to Recommend

I would have normally given a 10 - now I'm not sure.

Repair Quality

Customer Service

This is a hard one. I love G&D and the people, they are very nice. I just hated that I had to keep calling about when my car would ready. No one reached out to me until the last day. When I was told it was suppose to be ready - then it wouldn't - because I was "behind others in line for the paint job" because "they were there before me" - why couldn't they tell me that in the first place, there was no real confirmed time for my car to be done. I was told, "Well, you've got 30 days for your rental." yes, that was true - but why could anyone tell the right date and why did I have to be the one to keep calling? Again, I came back to G&D because of my past experiences, I just would have liked better communication.

Returned Clean

Likely to Recommend

Very professional employees

Repair Quality

Very gracious front office people (Michael)

Customer Service

Great workmanship

Returned Clean

Likely to Recommend

I even recommended them to the folks that rear ended me!

Repair Quality

Not only did Mike Ward treat us with the utmost teapot and patience but Angela and the whole staff that I encountered upon several visits, treated me as kindly could be. My Ford look fantastic and flawless on the rear end after G&D replaced the bumper and fixed the sensors imbeddded from being rear ended. The respect G&D shown to me by calling with specific questions on the work that wasn’t in plain sight on the estimate was a refreshing difference than that from those other “corporate” automotive shops! Thank you G&D! We are customers for life!!

Customer Service

Top notch!

Returned Clean

Likely to Recommend

Repair Quality

I am very satisfied with the work that G and D did with my car

Customer Service

I am very happy about the work G and D did on my car. They made sure it was a good estimate and had me look at my car before I finished

Returned Clean

Likely to Recommend

The person who helped me was a tall gentleman—very, very pleasant and super professional. I loved the work; I loved how professional and kind they are. I would go back to this place in a heartbeat. Five stars—I’d give them more if I could.

Repair Quality

The person who helped me was a tall gentleman—very, very pleasant and super professional. I loved the work; I loved how professional and kind they are. I would go back to this place in a heartbeat. Five stars—I’d give them more if I could.

Customer Service

The person who helped me was a tall gentleman—very, very pleasant and super professional. I loved the work; I loved how professional and kind they are. I would go back to this place in a heartbeat. Five stars—I’d give them more if I could.

Returned Clean

Likely to Recommend

Repair Quality

Price was right. Finished job was a little bumpy, but that was what I asked for.

Customer Service

Could not have been better.

Returned Clean