Gateway Auto - Service & Collision Center

4.9 (420reviews)
98%
10939 Harrison St Suite,  La Vista,  NE  68128
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Shop AssistantSparkles

In operation 24 years, 15 years at this location.

Did you get caught playing bumper cars on the freeway? Get hit by hail? Have a run-in with the mailbox? Our auto body experts can help. Give us a call or visit us online for a free body repair estimate for your collision repair. In 2019, Gateway Collision Center joined an elite group of less than 15 percent of collision centers nationwide that have met I-CAR's rigorous Gold Class standard. We see our work as an opportunity to protect and enhance your freedom of mobility through honest, value-based automotive body repair. While others sell, we help you make the decision that’s right for your life. That's why our average customer has been returning for nearly a decade. We offer Accident & Collision Repair, Frame Repair, Paintless Dent Repair (PDR), Hail Repair, Camera & Sensor Calibration, Window Tinting, Headlight Restoration, Paint Correction, Windshield & Glass, Fleet Repair, Towing, On-Site Car Rental, Welding, Insurance Negotiation, and Auto Fender and Bumper Body Repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (420)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with many highlighting thorough, high-standard repairs that restore vehicles to pre-loss condition or better. The team is frequently commended for going above and beyond, including complimentary detailing, tire inflation, and windshield sealant application. Communication is largely appreciated, with customers valuing regular updates on repair progress and proactive outreach regarding hidden damages or timeline changes. Timeliness is a strong point, as many vehicles were completed ahead of schedule. A few customers noted they would have appreciated more proactive communication from the start, and isolated concerns included unresolved items at pickup and a preference for text over email updates, as mentioned directly in their feedback.
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"Best experience by far with a body shop working with me to get my car fixed. Communication was great, everyone ..." Read more
"... my vehicle. I was also very impressed with their attention to detail and willingness to send back parts that did not meet their standards" Read more
"Car came back all cleaned up. Inside was even cleaned as well as all the windows. Windows looked brand ..." Read more
"Looks like new and they had it back to us sooner than anticipated. Polite and friendly people to work ..." Read more
"Didnt fix my ac when they had the car and I told someone about it and they didnt even look ..." Read more
"Done early!"
"... perfect and looks like it never happened. They also got it done ahead of scheduled date. We will be back for any needs!" Read more
"Was completed before the estimated date."
"Yes and no, the part that was needed for my car took forever for the shop to receive it. I know Gateway did all they could ..." Read more
"Did a pretty good job. The repair only took one business day longer than they initially quoted. I will be back if I ever have another accident."

My Experience

This was not my first experience with the team at Gateway. My returned business was because they are not just good at what they do, i know i can trust them with my vehicle. They far exceeded my expectations this time!

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Returned Clean

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The repair was above my expectations.

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Returned Clean

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Purchased my vehicle from Ben and do all my upkeep with Gateway

Repair Quality

Very pleased with my vehicle. Looks great

Customer Service

Marc is a very conscious and helpful person

Returned Clean

My Experience

Great service. Friendly service. Kept me informed on the process of the repair. I would highly recommend them.

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Repair Quality

Friendly staff, great work. Very helpful. Gave me a ride to pick up a rental car. Highly recommend!!!

Customer Service

Friendly and helpful dtaff

Returned Clean

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Returned Clean

My Experience

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Returned Clean

My Experience

after gateway showed how much they truly cared about their customers, i continued to take my toyotas there. my boyfriend loves them as well. they truly stand out and are 110% better than any other typical repair place. they sure know how to run a business. shout out mark too!

Likely to Recommend

i do recommend them to all friends and on facebook all the time!

Repair Quality

mark and his crew are amazing. they made sure my insurance paid me for my accident and they repaired everything my car needed to. mark called me often to check on me and let me know how things were going with the car and insurance. you can tell these people truly care about customers.

Customer Service

Returned Clean

My Experience

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My Experience

Great communication and great work. Have used them a few times, satisfied each time. Use their mechanics and have bought multiple vehicles from them as well.

My Experience

Exceptional customer service. Courteous, professional, and always kept me informed of work being done. Would definitely recommend and use again.

My Experience

Looks like new and they had it back to us sooner than anticipated. Polite and friendly people to work with.

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Repair Quality

I would have appreciated a more thorough explanation of the repairs that were done.

Customer Service

Returned Clean

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My Experience

Second time taking a vehicle into Gateway for body work & it turned out great! awesome service like always! Thanks Marc

My Experience

Did a pretty good job. The repair only took one business day longer than they initially quoted. I will be back if I ever have another accident.

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Repair Quality

I have nothing but good things to say about Gateway, both on the mechanical and the body shop. Tim W does a great job managing the body shop and expectations. I recommend you all.

Customer Service

Very on the ball

Returned Clean

Likely to Recommend

The service was great!

Repair Quality

My car looks great! It was done in less time than I was told.

Customer Service

My window didn’t work so they took the time to get it working since I couldn’t get a rental over the weekend. The whole process was explained thoroughly and went smoothly.

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My Experience

We are greatly appreciative of the body work done on our Audi. Finishes are perfect and looks like it never happened. They also got it done ahead of scheduled date. We will be back for any needs!