Dingman's Collision Center (Papillion)

5.0 (2,075reviews)
99%
307 South Washington Street,  Papillion,  NE  68046

In operation 30 years, 13 years at this location.

We are a family owned Collision repair company with six locations in Omaha, Gretna, Papillion, and Plattsmouth Nebraska. The Dingman Way is a commitment to a standard of repair that doesn’t compromise. It is the pride of a family shop that puts safety above the bottom line. Since 1996, our name has stood for honesty and performing repairs with uncompromising precision based on the values we built our business on because our name is on the door and we stand behind our work. Experience the "Dingman Difference" for yourself and start your repair journey today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,075)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, clear communication, and impressive timeliness. Many highlight that their vehicles were completed ahead of schedule, with several noting repairs finished days or even weeks earlier than estimated. The quality of repairs is frequently described as outstanding, with vehicles returned looking brand new, often including a thorough interior and exterior cleaning that exceeded expectations. Customers appreciate being kept informed throughout the entire repair process, with regular updates via calls and emails. A few customers noted minor areas for improvement, including occasional communication gaps, paint quality concerns, and parts availability delays, as mentioned directly in their feedback.
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"Excellent service , quality time of work and incredibly professional and transparent"
"They were the best company Ive ever worked with for collision repair. The best communication every step of the way and ..." Read more
"... repeat customers because once you go to Dingmans, the elevated service and attention to detail are very apparent." Read more
"... repair but still got it all done before I expected! Cant say enough about the great customer service!!" Read more
"The work was not properly completed the first time. I only noticed the issue after I had paid. I needed ..." Read more
"They completed my truck well ahead of schedule, very good quality work"
"Estimated a week for repairs and only took three days. Fantastic!"
"They turned it around 4 days faster than expected!!"
"We were expecting a week, it was only 3 days."
"The no only comes from the it should be, but there were configurations that delayed the finish."
"Absolutely LOVED the progress phone call updates. Other places you dont hear from them until your vehicle ..." Read more
"Great communication, repairs done in a timely manner"
"Very clear communication via email and text even when I wasnt available to take calls directly"
"Line of communication was dropped once. Had to wait two more days to get my vehicle."
"Great work and awesome communication"

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Dingman's did an excellent job on my car. It looks brand new again. Their employees are top notch, polite, carunf, efficient, and knowledgeable. Loved that my car was ready a day early. I would recommend Papillion Dingman's to anyone who needs car repairs.

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Great work. Fast and friendly.

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Steven was amazing and kept me informed throughout the whole process. He even went above and beyond to ensure my vehicle met my satisfaction.

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Great communication

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Kept me updated

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I don’t normally do ratings or surveys but I wanted to share this experience. They repaired my car but when it was time to pick it up-it pulled to the right. I would not accept it. They sent it back to the mechanic whom re adjusted the steering angle again which reduced the pull. It still pulls but not as bad. Dingman’s gave attention to my issue and worked at making it right. The repair work on the front end looks good and matches the rest of the car! I recommended them to the guy that caused the accident and I will recommend them again.

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Staff is attentive and does their job well. Great to work with!

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Steven (sp) is fantastic at his job and does a great job providing updates on a regular basis.

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How could you not recommend very easy and pleasant to work with

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Great staff very helpful

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Very satisfied with everything from the work done and the time frame of which I received my vehicle back. Very professional and exceptional and would recommend this place to anyone.

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Dingman’s was top notch professional from the initial estimate to finish.

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Esteven was an outstanding person to work with. He clearly explained what was in the estimate, the costs, and potential areas where they could find additional issues. He was outstanding working with our insurance and made it easy for us. He called me several times during the two week repair process to keep me updated on status. They also finished up two days earlier than scheduled which was a great surprise.