ABRA - Omaha

4.9 (2,909reviews)
98%
8901 F Street,  Omaha,  NE  68127
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Shop AssistantSparkles

In operation 40 years, 30 years at this location.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,909)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with particular emphasis on outstanding communication throughout the repair process. Many highlight receiving regular text updates and daily progress reports that kept them well-informed. The timeliness of repairs frequently exceeded expectations, with numerous customers reporting their vehicles were completed ahead of schedule. Quality of workmanship receives high marks, with customers describing their vehicles as looking brand new or better than before the damage. The professional, friendly, and helpful staff consistently deliver excellent customer service, making stressful situations more manageable. Customers appreciate the thorough explanations of repair processes, transparent communication about timelines, and the attention to detail including vehicle cleaning and detailing upon completion.
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"Excellent craftsmanship, positive attitudes, and fought on my behalf with the insurance company."
"... completed the work on time. When I picked up my car, it looked as good as new—like the damage had never happened. Their attention to detail and outstanding customer ..." Read more
"Abra did an amazing repair on my car. It looked brand new!"
"... communication! I loved that they would text me updates! My car looked SO GOOD when I picked it up and a staff member took lots of time to talk to me ..." Read more
"... back on the road again!! Class act from them all, my car was handled with the upmost care and efficiency!" Read more
"Done before projected completion date."
"Since the car parts came in early my car was done two days after I dropped it off."
"Vehicle was ready earlier than expected."
"... They worked so hard to get my car back to me and I got it 12 days earlier than originally expected! They were so thorough with explanations and I appreciated ..." Read more
"It was promised by March 30 and was ready for pickup late afternoon of March 27th. Great service!"
"Very good communication throughout the process."
"Very easy to work with. I liked the text updates on the repair. Work was done in a timely manner."
"... overwhelmed about my accident. First ever and Im a senior Communication was Excellent in person and text updates on the progression of my car. The shop did an EXCELLENT ..." Read more
"I loved how Abra sent me texts updating me every step of the way towards finishing it."

My Experience

Thank you so much for the updates, pleasant and courteous phone and in person contact and the assistance in getting my car back as well as my rental!! I truly appreciated my experience with you!

My Experience

They got my car right away and they kept me informed the whole way... I never had to worry. It was fast professional, and they did a great job. my car is beautiful again and I love it.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Customer focused staff ! This includes the driver, Dakota, who drove me home and picked me up to take back to Abra. Very impressed with the cleanliness of car inside and outside when done and the actual work done.

Likely to Recommend

Very customer focused!

Repair Quality

Would never notice the repair as it was done so well.

Customer Service

Very personable and accommodating.

My Experience

Great work on everything!

Likely to Recommend

This is the spot I would like to go to moving forward

Repair Quality

Carr looks great. Very pleased with the work.

Customer Service

Everyone was very friendly, nice and helpful

My Experience

I have had both of my vans damaged and have been very happy and satisfied with ABRA's service. When I schedule the estimate and/or the repair, I get a very accurate time frame. I'm kept updated regularly and the car is spotless inside and out when the job is done. The staff is welcoming and explains everything very well. The coordination with the car rental agencies has worked smoothly every time. Those that have seen the van before and after the repair were surprised the door could be repaired and not replaced. You can't even see where the damage was. I have recommended you to those that have seen the repairs to my vehicles. One hopes one will not need body work services on their vehicles, but if they do, they know where you are and have seen the work you do.

My Experience

It was great that we were kept up to date on progress of the repair. The repairs were done ahead schedule which was helpful as we were going out of town. The repairs looked fantastic.

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Customer Service

My Experience

Jay was great, I was kept completely aware of what repairs were needed. The timeframe for everything, and the work was done fast and my vehicle looks great. Also, the assistant at the front desk was very pleasant and nice

Likely to Recommend

Hopefully no one gets in a collision, but if they do and I’m aware of it, I will definitely recommend Abra

Repair Quality

Customer Service

Returned Clean

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My Experience

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Customer Service

My Experience

My Experience

Outstanding

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Already have

Repair Quality

Outstanding experience

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I appreciated the great customer service with a quick turnaround on repairs and quality work on my vehicle.

Customer Service

My Experience

Very impressed with both the customer service and the quality of the work.

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Repair Quality

Customer Service

Returned Clean

My Experience

They did an excellent job fixing my car and it didn’t take long at all

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Repair Quality

Was impressed they got it done in one day and did excellent work

Customer Service

My Experience

Everything went as planned. The updates were greatly appreciated and getting the work done ahead of schedule was awesome. Thanks to everyone at Abra that worked on the vehicle.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The whole team was nice and the process was informative and thorough!