CARSTAR Don & Ron's

4.9 (1,822reviews)
99%
5329 S 70th Street,  Omaha,  NE  68117
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Shop AssistantSparkles

In operation 61 years, 57 years at this location.

Don & Ron’s has been caring for Omaha auto body repair needs for over 61 years. Two brothers started the business in 1965, and the second generation now carries on the family tradition. Don & Ron's CARSTAR is located just southeast of 72nd & Q. This location is convenient for those who live and work in Ralston, LaVista, Papillion, and Omaha. It is close to I-80 and not far from the Ralston Arena. The Krzemien family and staff provide exceptional customer service to those who have collision repair needs in Omaha. The auto body repair business is a 2013 BBB Integrity Award Winner. The family business was also a 2014 and 2016 Winner in the “Best of Omaha” competition for the auto body repair category. Don & Ron’s serves the following communities: Omaha, Ralston, LaVista, Papillion, Bellevue, and surrounding areas. 5-year and Lifetime warranties are available at this Omaha location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,822)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon pickup. The team received strong recognition for excellent communication, with frequent updates provided throughout the repair process via calls and texts. Timeliness was a recurring highlight, as repairs were often completed ahead of schedule. Customers also appreciated the unexpected bonus of vehicles being thoroughly cleaned inside and out. A few customers noted minor issues such as misaligned parts, incomplete connections, or delays due to supplier problems, reflecting areas customers felt could be refined further.
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"From start to finish, this was an amazing experience. You reached out to me to schedule an appointment, ..." Read more
"All respectful personel. Very knowledgeable. Went above and beyond just repairing my car like new."
"The customer service here is AMAZING!! They were so nice. I called at one point to ask a couple questions and ..." Read more
"... carstar were very friendly, helpful and courteous. The repairs they performed on my car were flawless." Read more
"Got my seat belt problem fixed without the need for any new parts! Competent and honest service"
"It was ready in 3 days instead of 7."
"Everyone was great. The repairs were completed on-time for a reasonable price. This my second experience with Don and Ron's and ..." Read more
"They did a great job it looks good and it was completed quickly"
"Completed ahead of promised date."
"Great service! Timely and consistent updates. Repairs were completed within the quoted timeframe AND, my car was detailed before pickup huge thank ..." Read more
"Their communication was prompt and friendly. They explained and answered my questions well. Superb ..." Read more
"I was more than satisfied! They kept me updated on how the repair was going and were very kind. My car looked great, like a new ..." Read more
"Excellent customer service skills and explaining process of estimate, repair, and filing insurance claim. Very friendly ..." Read more
"I was called almost daily with updates."
"I was updated on every step and everything was done as promised."

My Experience

I really appreciated that you worked it out so you only needed my car for one day. The entire staff was very knowledgeable and friendly!

Likely to Recommend

Repair Quality

Everything was repaired very quickly and in top notch quality.

Customer Service

Very efficient

Returned Clean

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Repair Quality

Customer Service

We were not notified of the cost rising times 3 until it was fixed before painting.

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Repair Quality

Customer Service

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Repair Quality

Turned out great! Answered all my questions Throughout the repair process!

Customer Service

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Thanks for washing my car and cleaning the interior of my vehicle. It was very noticeable since I don't do it very often.

Repair Quality

Customer Service

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My Experience

Great communication

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Miracle workers with metal!

Customer Service

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You were highly recommended by two friends. I will praise this business to anyone and everyone!

Repair Quality

From start to finish, this was an amazing experience. You reached out to me to schedule an appointment, saw me the same day, scheduled my repairs for 3 business days later, notified me within two hours of the drop-off of additional repairs, and had it done two days later. Absolutely phenomenal aervice.

Customer Service

Professional, friendly, personable, knowledgeable.

Returned Clean

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Repair Quality

Exceptional service and customer follow up. Very pleased.

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Yes for sure I recommend one of my coworkers today to take her car there

Repair Quality

It was as the best experience

Customer Service

I was satisfied

Returned Clean

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Repair Quality

I found some kind of tar or silicone in the bed of my truck

Customer Service

Returned Clean

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Repair Quality

Very professional and friendly!

Customer Service

Very professional and friendly!

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Repair Quality

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Kept us well informed of repair progress.

Customer Service

Quick and friendly

Returned Clean

My Experience