CARSTAR Silver Hammer

5.0 (1,095reviews)
100%
4827 N. 90th Street,  Omaha,  NE  68134
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Shop AssistantSparkles

In operation 46 years.

This body shop is located on north 90th two blocks south of Fort. Next door to Safelite Auto Glass. Across from St James Catholic Church and a few doors south of Abrahams Public Library. This Omaha CARSTAR location was opened in 1979 to serve the collision repair needs in zip code 68134 and the surrounding Keystone/Benson area. Trevor Parson and his staff provide their customers with exceptional customer service. This location received the BBB 2014 Silver Award of Distinction at the Integrity Awards.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,095)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or like they had never been damaged. The professionalism and friendliness of the entire team are frequently highlighted, with customers appreciating how easy and stress-free the process was made. Communication stood out as a major strength, with customers valuing regular updates via calls and texts throughout the repair process. Timeliness was another key positive, as many vehicles were completed ahead of schedule. Customers also appreciated the complimentary interior cleaning as a pleasant bonus. A few customers noted minor concerns, including a loose door panel after pickup, low tire pressure upon return, paint coming off, and one instance of a longer-than-expected wait, all of which were mentioned directly in customer comments.
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"The vehicle repair was so well done, it looked like it had just came from a dealership. Not to mention the complementary interior car cleaning."
"... Star Silver Hammer is an excellent body shop and the work done on my vehicle was absolutely perfect. The communication I had with their office and shop ..." Read more
"... fabulous. Everything was completed in a timely manner. The work with exquisite. It looked like there had been no damage previously. Every person in the office was very accommodating ..." Read more
"... owned a shop myself, although I was a marine shop the amazing work they did absolutely impressed me." Read more
"I was so impressed the way my truck turned out after they were done. Excited on how professional they were from the first ..." Read more
"Vehicle was ready earlier than expected which shocked me. I was very thankful to everyone's hard work getting ..." Read more
"Vehicle was done much earlier than anticipated."
"Was done a week early compared to original date they thought would be done"
"My car was finished a few days early."
"Our experience with CARSTAR was fabulous. Everything was completed in a timely manner. The work with exquisite. It looked like there had ..." Read more
"... the work done on my vehicle was absolutely perfect. The communication I had with their office and shop was also excellent. When I told my State Farm agent I was considering ..." Read more
"Communication was top tier. The staff always greeted me kindly over the phone, and constant reassurance that my ..." Read more
"Not only were text updates given the shop called with updates as well."
"They kept me informed about what was going on ."
"Daily update of work being completed, done on time they stated."

My Experience

After my accident, I had so many questions about insurance and the process of getting my car fixed. Mike at Carstar was so kind and helpful. He helped me get everything in order and even communicated with the car rental company. It was a welcome relief at a very stressful time. When the car came back, it looked like new! Thank you!

Likely to Recommend

Repair Quality

Everybody was nice professional clean environment i appreciate the service and being updated on my car status

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Reps were so nice and helpful.

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Excellent service

Repair Quality

Excellent Customer Service

Customer Service

Excellent communication and fair too.

My Experience

Everything was great from drop off to pick up, questions answered and Everything went as they said .Very nice people they were great and I would recommend them highly They are a 10 in my book.

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Repair Quality

Totally satisfied , my experience was great

Customer Service

Great customer service

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Returned Clean

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Repair Quality

Everything seems absolutely perfect. Everything is fixed above and beyond. Everything is working. I’m very happy.

Customer Service

Tim called it and kept me completely informed on the progress and the phone calls that I made independently. Anybody answered the phone was helpful.

Returned Clean

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Repair Quality

Excellent work and people

Customer Service

Customer service was great, very nice

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Repair Quality

Customer Service

My Experience

Thank you for getting my car done in a timely matter.

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Repair Quality

Customer Service

Returned Clean

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Let the customer know of what to expect and possible problem spots that they will inform you if warranted.

Repair Quality

Great job and done in a quick and thorough job body wise and paint job as well. Very pleased.

Customer Service

Very helpful, courteous, and knowledgeable information.

Returned Clean

My Experience

Car looks great and delivered on the date promised

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Repair Quality

Customer Service

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Repair Quality

Tim was great to work with during our repair. We really appreciate the text updates.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The Silver Hammer is the best. They’ve always been great to work with and they do excellent work.

Customer Service

Excellent