CARSTAR Silver Hammer

4.9 (1,078reviews)
100%
4827 N. 90th Street,  Omaha,  NE  68134
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Shop AssistantSparkles

In operation 46 years.

This body shop is located on north 90th two blocks south of Fort. Next door to Safelite Auto Glass. Across from St James Catholic Church and a few doors south of Abrahams Public Library. This Omaha CARSTAR location was opened in 1979 to serve the collision repair needs in zip code 68134 and the surrounding Keystone/Benson area. Trevor Parson and his staff provide their customers with exceptional customer service. This location received the BBB 2014 Silver Award of Distinction at the Integrity Awards.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,078)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professional staff, and exceptional repair work. Many highlighted that vehicles were returned looking brand new, with repairs completed ahead of schedule. Communication throughout the repair process was frequently commended, with customers appreciating regular updates via calls and texts. The complimentary interior cleaning surprised and delighted many customers. A few customers noted minor concerns such as paint quality issues, loose panels, or delays in parts, reflecting areas customers feel could be further refined. Overall, the overwhelming majority expressed high satisfaction and willingness to recommend the shop to family and friends.
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"The vehicle repair was so well done, it looked like it had just came from a dealership. Not to mention the complementary interior car cleaning."
"... Star Silver Hammer is an excellent body shop and the work done on my vehicle was absolutely perfect. The communication I had with their office and shop ..." Read more
"... fabulous. Everything was completed in a timely manner. The work with exquisite. It looked like there had been no damage previously. Every person in the office was very accommodating ..." Read more
"... owned a shop myself, although I was a marine shop the amazing work they did absolutely impressed me." Read more
"... expected. I will forever go back to this company. They reviewed every detail and even though it was a light bumper crash. They took out everything and they reviewed it and ..." Read more
"Vehicle was ready earlier than expected which shocked me. I was very thankful to everyone's hard work getting ..." Read more
"One week earlier"
"Vehicle was done much earlier than anticipated."
"I have never dealt with a better experience. CarStar delivered, and in less time than I expected. I will forever go back to this company. They reviewed ..." Read more
"Didn't ever get a promised date. Service took 4 weeks."
"... the work done on my vehicle was absolutely perfect. The communication I had with their office and shop was also excellent. When I told my State Farm agent I was considering ..." Read more
"Not only were text updates given the shop called with updates as well."
"Communication was top tier. The staff always greeted me kindly over the phone, and constant reassurance that my ..." Read more
"They kept me informed about what was going on ."
"... looked at and approximately how long it would take. They kept me informed on the progress." Read more

Likely to Recommend

Repair Quality

Tim was great to work with during our repair. We really appreciate the text updates.

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

The Silver Hammer is the best. They’ve always been great to work with and they do excellent work.

Customer Service

Excellent

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Returned Clean

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Repair Quality

Tim was great to work with ! His services and communication was very professional and efficient . Quality of work looks superb ! Also finished within the allotted timeframe !

Customer Service

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Repair Quality

wonderful company to work with and great customer service. Got the work done super quickly and did a fantastic job!

Customer Service

Returned Clean

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Returned Clean

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My Experience

It looks good! You would never know how bad it was until you compare the pictures!

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Repair Quality

Customer Service

My Experience

Mike was great to work with during the process of getting my truck fixed. The communication was great and I truly appreciated all the assistance.

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100% would recommend car star to friends and family.

Repair Quality

You can’t even tell anything was fixed. It looks brand new.

Customer Service

Mike was absolutely great to work with. He explained the situation and each step that was gonna be taken during the process of fixing my truck. He helped me out when I had questions about dealing with the insurance company. I absolutely would recommend car star. We’ve done business with them before and guaranteed that if we have to do it again, we’ll be using car star

My Experience

The car was handled with the care I would have given it.

Likely to Recommend

They do what they say

Repair Quality

They did all they said they would do would do in even less time.

Customer Service

They were extremely courteous

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Everything repair wise went great. Only issues were with insurance company and car rental

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Ive used their service twice. Everyone is always respectful, plesant. Company very easy to work with if you have a rental.

Customer Service

Respectful

Returned Clean

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Customer Service

The customer service was personable and top notch.

Returned Clean

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Returned Clean

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Returned Clean