Kaizen - Emmet

4.9 (1,461reviews)

99%

(402) 933-9600

10921 EMMET STREET, Omaha, NE 68164

99%

See Photos

10921 EMMET STREET
Omaha, NE 68164

Get Directions Website Email

About Kaizen - Emmet

See Photos

10921 EMMET STREET
Omaha, NE 68164

Get Directions Website Email

In operation 38 years, 14 years at this location.

Kaizen Collision Center is certified to meet the repair demands of the latest changes in automotive technology through OEM Certifications and I-CAR Training. OEM, Original Equipment Manufacturer, refers, not only to factory parts, but access to the up-to-the-minute collision repair information needed to make safe and proper repairs for all vehicle makes and models. Kaizen Collision Center repair and refinish technicians have earned the collision repair industry's highest recognized level of training. I-CAR Gold and Kaizen technicians take on-going training as soon as it becomes available. Kaizen Collision Center provides: Collision repairs, auto body paint, dent repairs, bumper repairs, frame repairs and full frame replacement, hail damage repair and paintless dent repair (PDR), and automotive glass replacement.

Services

Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (1,461)

Sort By:
Newest
Rating

1,248 Customers Rated

5 Stars

78.4% Complete

(1145)
4 Stars

4.6% Complete

(67)
3 Stars

1.1% Complete

(16)
2 Stars

0.5% Complete

(7)
1 Star

0.3% Complete

(4)
< 1 Star

0.6% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, clear and proactive communication, and impressive timeliness. Many highlight the seamless repair process, with vehicles frequently completed ahead of schedule. The text and email update system receives widespread appreciation, keeping customers informed every step of the way. Repair quality is repeatedly described as exceptional, with vehicles returned looking brand new and thoroughly cleaned. Customers also commend the welcoming, professional, and knowledgeable staff. A few customers noted minor issues such as trim alignment, parts delays, or items needing a return visit, as mentioned directly in their feedback. Overall, the overwhelming majority of customers express high satisfaction and willingness to recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... bought it- I was nervous taking it somewhere but the team here went above and beyond and I am more than grateful for their excellent work and superior ..." Read more

"They are literally perfect every time. They've gone above and beyond with their customer service, at ..." Read more

"Repairs were done in a timely manner with minimal issues. I appreciated the updates. Great customer service ..." Read more

"I have had three vehicles repaired by Kaizen. They have done a wonderful job on all of them."

"Very professional service from the receptionist to the final inspection of the work done. Thank you ..." Read more

"1010 would recommend. Great job, prompt, informative, and earlier than expected. Thank you!"

"Done early and did a great job!"

"Ahead of schedule, and car looks like new. Thanks!"

"... our cars. They have always done an excellent job & continually finish repairs ahead of schedule. I highly recommend Kaizen Collision for all your ..." Read more

"2 weeks early!!"

"... was so incredibly easy to work with this company! They were communicative and friendly, and kept me updated about the status of my repair. They listened ..." Read more

"... repairs in a week shorter than what they quoted me. They kept in constant communication throughout the process and I always felt informed" Read more

"... and recommend to anyone looking for a repair shop. Great communication and updates, and the work appears to have been done well. Thanks." Read more

"Kaizen was wonderful to work with! They were very communicative and I knew every step of the way what was going on. They made having to ..." Read more

"Employees were kind, concise, and clear with communication and updates"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... bought it- I was nervous taking it somewhere but the team here went above and beyond and I am more than grateful for their excellent work and superior ..." Read more

"They are literally perfect every time. They've gone above and beyond with their customer service, at ..." Read more

"Repairs were done in a timely manner with minimal issues. I appreciated the updates. Great customer service ..." Read more

"I have had three vehicles repaired by Kaizen. They have done a wonderful job on all of them."

"Very professional service from the receptionist to the final inspection of the work done. Thank you ..." Read more

"1010 would recommend. Great job, prompt, informative, and earlier than expected. Thank you!"

"Done early and did a great job!"

"Ahead of schedule, and car looks like new. Thanks!"

"... our cars. They have always done an excellent job & continually finish repairs ahead of schedule. I highly recommend Kaizen Collision for all your ..." Read more

"2 weeks early!!"

"... was so incredibly easy to work with this company! They were communicative and friendly, and kept me updated about the status of my repair. They listened ..." Read more

"... repairs in a week shorter than what they quoted me. They kept in constant communication throughout the process and I always felt informed" Read more

"... and recommend to anyone looking for a repair shop. Great communication and updates, and the work appears to have been done well. Thanks." Read more

"Kaizen was wonderful to work with! They were very communicative and I knew every step of the way what was going on. They made having to ..." Read more

"Employees were kind, concise, and clear with communication and updates"

Krishna (Mercedes-Benz owner) reviewed 8/3/26

I know they took little longer than the date but it is parts delay as I understand.

Kwamivi (Toyota owner) reviewed 8/3/26

Casey (Honda owner) reviewed 8/2/26

I am very happy with the work. There was a small issue where the key didn't work in the door but they fixed it, no problem.

No complaints

Alma (Chrysler owner) reviewed 7/31/26

All of your staff was helpful and courteous. I could not have asked for better service.

Staff fantastic

Therese (Hyundai owner) reviewed 7/30/26

Very friendly and professional service. I appreciated the text updates too.

Kevin (Toyota owner) reviewed 7/30/26

Grant (Volkswagen owner) reviewed 7/28/26

Shane (Hyundai owner) reviewed 7/27/26

These guys are great! I would come back

Logan (GMC owner) reviewed 7/27/26

Travis and kaizen team on maple have always been great!

Brandi (Jeep owner) reviewed 7/25/26

Grace (Ford owner) reviewed 7/23/26

Sherry (Hyundai owner) reviewed 7/20/26

Ross (Cadillac owner) reviewed 7/20/26

No other place in Omaha to take your car too Kaisen is the best

Kaisen is absolutely amazing. I have been bringing my vehicles to them since 2012 when they were Great Plains. I will not take my vehicle anywhere else. I highly recommend Kaisen to anybody.

Totally awesome and compassionate they understand your needs and your want and they work with you

Willie (Jeep owner) reviewed 7/17/26

Daniel (Ford owner) reviewed 7/17/26

Thorough job

Steve (Chrysler owner) reviewed 7/13/26

Lori (Subaru owner) reviewed 7/10/26

Joseph (Honda owner) reviewed 7/10/26

Job was completed faster than what I expected

Audrey (Toyota owner) reviewed 7/7/26

Henriette (Hyundai owner) reviewed 7/6/26

I always recommend kaizen Emmet to all my friends.

Very nice job.

Great communication.

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Kaizen - Emmet

About Kaizen - Emmet

Reviews (1,461)

1,248 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0