Kaizen - Emmet

5.0 (1,499reviews)

99%

(402) 933-9600

10921 EMMET STREET, Omaha, NE 68164

99%

See Photos

10921 EMMET STREET
Omaha, NE 68164

Get Directions Website Email

About Kaizen - Emmet

See Photos

10921 EMMET STREET
Omaha, NE 68164

Get Directions Website Email

In operation 38 years, 14 years at this location.

Kaizen Collision Center is certified to meet the repair demands of the latest changes in automotive technology through OEM Certifications and I-CAR Training. OEM, Original Equipment Manufacturer, refers, not only to factory parts, but access to the up-to-the-minute collision repair information needed to make safe and proper repairs for all vehicle makes and models. Kaizen Collision Center repair and refinish technicians have earned the collision repair industry's highest recognized level of training. I-CAR Gold and Kaizen technicians take on-going training as soon as it becomes available. Kaizen Collision Center provides: Collision repairs, auto body paint, dent repairs, bumper repairs, frame repairs and full frame replacement, hail damage repair and paintless dent repair (PDR), and automotive glass replacement.

Services

Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (1,499)

Sort By:
Newest
Rating

1,282 Customers Rated

5 Stars

78.6% Complete

(1178)
4 Stars

4.5% Complete

(68)
3 Stars

1.1% Complete

(16)
2 Stars

0.5% Complete

(7)
1 Star

0.3% Complete

(4)
< 1 Star

0.6% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding communication, keeping them informed at every stage of the repair process through texts, calls, and emails. Repair quality is frequently highlighted, with many noting their vehicles looked brand new upon completion. A standout theme is repairs being completed ahead of schedule, often days or even weeks early. Staff professionalism, friendliness, and helpfulness are repeatedly commended. Several customers mention being repeat clients, reflecting strong trust and loyalty. A small number of customers noted minor issues such as parts delays, trim alignment, and post-repair mechanical concerns, though these were generally resolved promptly. Overall, the shop earns high praise for delivering a seamless, customer-focused repair experience.

Select to learn more

Service Quality
Timeliness
Communication

"... car service repair we always come to Kaizen because they are trustworthy, honest, friendly, accommodating and just a pleasure to do business with.. the best ..." Read more

"Great customer service and friendly smiles. Work was done correctly and in a timely manner."

"They are literally perfect every time. They've gone above and beyond with their customer ..." Read more

"Everyone here did an excellent job! My car left the shop looking better than when I first bought it- I was nervous taking it somewhere but the team here ..." Read more

"... professional,and informative, explaining the process clearly. Work on my car was completed in a very timely manner and looks great. Excellent job done by everyone I ..." Read more

"1010 would recommend. Great job, prompt, informative, and earlier than expected. Thank you!"

"2 weeks early!!"

"Overall great. Service time finished sooner than expected. Vehicle looks good."

"Ahead of schedule, and car looks like new. Thanks!"

"... our cars. They have always done an excellent job & continually finish repairs ahead of schedule. I highly recommend Kaizen Collision for all your ..." Read more

"... in a week shorter than what they quoted me. They kept in constant communication throughout the process and I always felt informed" Read more

"... was so incredibly easy to work with this company! They were communicative and friendly, and kept me updated about the status of my repair. They listened and ..." Read more

"... start to finish was so professional and connective. The communication was accurate, straightforward and timely. And the end product was better than expected!" Read more

"Communication from start to finish was amazing! The work Kaizen did is seamless! 5 out of 5 stars!"

"I received daily updates and was informed of the process before starting the job"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... car service repair we always come to Kaizen because they are trustworthy, honest, friendly, accommodating and just a pleasure to do business with.. the best ..." Read more

"Great customer service and friendly smiles. Work was done correctly and in a timely manner."

"They are literally perfect every time. They've gone above and beyond with their customer ..." Read more

"Everyone here did an excellent job! My car left the shop looking better than when I first bought it- I was nervous taking it somewhere but the team here ..." Read more

"... professional,and informative, explaining the process clearly. Work on my car was completed in a very timely manner and looks great. Excellent job done by everyone I ..." Read more

"1010 would recommend. Great job, prompt, informative, and earlier than expected. Thank you!"

"2 weeks early!!"

"Overall great. Service time finished sooner than expected. Vehicle looks good."

"Ahead of schedule, and car looks like new. Thanks!"

"... our cars. They have always done an excellent job & continually finish repairs ahead of schedule. I highly recommend Kaizen Collision for all your ..." Read more

"... in a week shorter than what they quoted me. They kept in constant communication throughout the process and I always felt informed" Read more

"... was so incredibly easy to work with this company! They were communicative and friendly, and kept me updated about the status of my repair. They listened and ..." Read more

"... start to finish was so professional and connective. The communication was accurate, straightforward and timely. And the end product was better than expected!" Read more

"Communication from start to finish was amazing! The work Kaizen did is seamless! 5 out of 5 stars!"

"I received daily updates and was informed of the process before starting the job"

Ron/Sue (Nissan owner) reviewed 9/21/26

Quick and excellent job. Thank you so much !!

Did a great repair job

Katelyn (Hyundai owner) reviewed 9/17/26

Kevin (Nissan owner) reviewed 9/17/26

Corey (Ford owner) reviewed 9/14/26

Ltcol Andrew (RAM owner) reviewed 9/10/26

They were able to complete all the repairs within the shorter time frame I had available. So far everything looks good in a few hours I've had it back. And they provided great communication the whole time.

Justin (GMC owner) reviewed 9/7/26

Arobelle (Kia owner) reviewed 9/7/26

Valerie (Jeep owner) reviewed 9/7/26

Kaizen Emmet is my go to car repair shop, I have taken my Jeep to this location a couple different times and each time the team has been very good to work with. The repair on my Jeep was well worth taking it to Kaizen Emmet, and when done the Jeep had been detailed and returned looking brand new. I would recommend this location to others!

Worked with this location several times always satisfied. It also helps this location is convenient and close.

Very satisfied with the work done, as well as the employees that I had worked with, would recommend Kaizen Emmet St. to others!

Satyam (Mazda owner) reviewed 9/6/26

Travis, and the team were absolutely great. They went above and beyond with their fixes!!

Great people went above and beyond on the fix extremely satisfied

Marnie (Volkswagen owner) reviewed 9/3/26

Great experience! Will use Kaizen again when needed.

Kristin (Kia owner) reviewed 9/3/26

Maya (Subaru owner) reviewed 9/1/26

William (Chevrolet owner) reviewed 8/31/26

Fabulous work out looks like it was never damaged. Great work to all. Thank you

Very kind

Kobe (Dodge owner) reviewed 8/31/26

Grant (Subaru owner) reviewed 8/29/26

Bobbie (Chevrolet owner) reviewed 8/28/26

They have always done satisfactory job when it comes to repairing our vehicle we are truly satisfiedand pleased

Highly recommend

Good job.

Very helpful and patient

Dan (Lincoln owner) reviewed 8/26/26

Excellent service and great customer service and work done was above and beyond expectations. Thank you

Braden (Nissan owner) reviewed 8/24/26

Bennett (Hyundai owner) reviewed 8/24/26

Alexander (Ford owner) reviewed 8/24/26

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Kaizen - Emmet

About Kaizen - Emmet

Reviews (1,499)

1,282 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -