Dingman's Collision Center (120th & Maple)

4.9 (2,491reviews)
98%
3402 N 120th Street,  Omaha,  NE  68164
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Shop AssistantSparkles

In operation 29 years, 21 years at this location.

We are a family owned Collision repair company with five locations in Omaha, Gretna, and Papillion. We are committed to giving our customers excellent customer service and timely, quality repairs. We follow all manufacturer recommended procedures to restore your vehicle to factory-like condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (2,491)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting the professionalism, friendliness, and attentiveness of the team. Repairs were frequently described as excellent, with vehicles returned looking like new, and several customers noted the added bonus of receiving their cars cleaned inside and out. Communication was a standout strength, with customers appreciating regular updates via calls, texts, and emails throughout the repair process. Timeliness was also widely commended, as many vehicles were completed ahead of schedule. Customers noted feeling well-informed and supported, especially when dealing with insurance complexities. A few customers mentioned areas for improvement directly from their experiences, including wishing for more proactive communication updates, occasional delays due to parts ordering, and minor finishing details. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to return and recommend the shop to others.
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"Dingman's at 120th and West Maple fixed my car to the highest and timeliest standards and accepted nothing less than the top-quality materials ..." Read more
"Your team did a fantastic job! The staff was very knowledgeable and professional. They took the time ..." Read more
"Great communication, superior workmanship, exceptional experience start-to-finish."
"Excellent work and techs went above and beyond to accommodate my schedule. Car was returned super clean inside and out and ..." Read more
"I was extremely pleased with every aspect of my experience with Dingmans. Work was done quickly, everything ..." Read more
"... with every aspect of my experience with Dingmans. Work was done quickly, everything was simply and thoroughly explained and most of all, everyone I ..." Read more
"... an estimate and dropped the car off the next day! It was done by the time we got back from vacation. Clearly they are efficient and industry experts!" Read more
"My car was ready even earlier than expected, and that was awesome"
"Phenomenal experience, communication was excellent, quick repair and fantastic work!"
"They got it done 2 days early! Great."
"... competent staff, very responsive when there is an issue, great at communication, and handle the communication with the insurance company. Highly recommend!" Read more
"Excellent communication all the way through the process"
"Prompt Excellent communication Thorough Excellent workmanship"
"I was constantly updated with calls emails and even if there was no updates, I was still communicated with. Insurance ..." Read more
"Updates on progressstatus were a little lacking. Had to ask a few times over a week time frame."

Likely to Recommend

I will 100% recommend anyone to Dingmans. They have exceeded my expectations.

Repair Quality

They did a great job. Missed one thing, but quickly corrected the issue. They have been a pleasure to work with.

Customer Service

Seth is amazing!!

Returned Clean

Likely to Recommend

One is too high

Repair Quality

Rick essentially did nothing for me in the 3 weeks he had my truck. I got very little in the way of communication from Rick as far as what was happening with my truck. When I picked my truck up on Monday of this week, Rick was having a private discussion with the progressive rep the same day. Rick said that there is no point in keeping the truck because I will make no money on any of the repairs. Progressive will simply just make us whole on the parts and labor. When I left the parking lot with my truck on Monday Rick and the progressive adjuster we're standing outside having a good time and having a smoke. More than likely talking about how progressive got out of a head-on collision without having to pay anything. All with the help of dingman's collision. I had a wallet that I forgot to take out underneath the driver seat. It was the wallet of the Latino man. I found his wallet a few weeks before the accident and I was trying to do the right thing and return it to him instead of just taking the money out of it and throwing the wallet away. Unfortunately, someone from dingman's took the wallet and the $171 of the unknown man's money. I do know one thing that I will never bring another vehicle back to dingman's collision knowing that they stole a wallet out of my truck. I think with the experience that I received from dingman's on this particular situation, a 3 out of 10 is extremely generous.

Customer Service

The lady at the front desk was very polite

Returned Clean

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Repair Quality

Seth and the crew always take good care of my truck!

Customer Service

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Repair Quality

Customer Service

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Customer Service

It was fine. I was satisfied.

Returned Clean

My Experience

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Repair Quality

Customer Service

I had such a Great experience at Dingmans Collision Center! Very professional, friendly and knowledgeable.

Likely to Recommend

Repair Quality

As long as I live in West Omaha, Dingman’s will be my go to place. They do jobs right the first time, and on time.

Customer Service

Returned Clean

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Repair Quality

Friendly and excellent service.

Customer Service

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Repair Quality

Great work

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Repair Quality

Great servive

Customer Service

Great service

Returned Clean

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Repair Quality

Thanks awesome job on our car

Customer Service

We were always updated on the progress of our car. Awesome communication

Returned Clean

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Customer Service

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Repair Quality

Great

Customer Service

Great

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Repair Quality

Zeth thanks for keeping me updated and your professionalism in what you do

Customer Service

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It was a great experience. I would highly recommend.

Repair Quality

Great quality work and attention to detail

Customer Service

Every one I spoke to was extremely helpful and courteous.

Returned Clean

Likely to Recommend

I will recommend friends and family.

Repair Quality

Work was completed within the specified amount of time; staff was helpful and welcoming.

Customer Service

I was kept informed and CS staff was very helpful and friendly.

Returned Clean

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Repair Quality

Customer Service

Returned Clean