Dingman's Collision Center (120th & Maple)

4.9 (2,550reviews)
98%
3402 N 120th Street,  Omaha,  NE  68164
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Shop AssistantSparkles

In operation 29 years, 21 years at this location.

We are a family owned Collision repair company with six locations in Omaha, Gretna, Papillion, and Plattsmouth Nebraska. The Dingman Way is a commitment to a standard of repair that doesn’t compromise. It is the pride of a family shop that puts safety above the bottom line. Since 1996, our name has stood for honesty and performing repairs with uncompromising precision based on the values we built our business on because our name is on the door and we stand behind our work. Experience the "Dingman Difference" for yourself and start your repair journey today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,550)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, highlighting professionalism, friendliness, and a genuine commitment to customer care throughout the repair process. Many reviews emphasize outstanding communication, with regular updates via calls, texts, and emails keeping customers informed at every stage. Repair quality receives high marks, with numerous customers noting their vehicles looked brand new upon return, often completed ahead of schedule. Complimentary cleaning of vehicles, both interior and exterior, is frequently mentioned as a delightful surprise. Customers also appreciate the seamless handling of insurance processes. A few customers noted areas for improvement, including more consistent proactive communication during longer repairs, occasional minor issues requiring return visits, and clearer timeline expectations when delays occur due to parts availability.
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"... it to be done that same day and it was. They are always dependable when it comes to what they have stated to you as a customer." Read more
"... estimate and dropped the car off the next day! It was done by the time we got back from vacation. Clearly they are efficient and industry experts!" Read more
"Work was completed early. Dingman staff was professional and courteous."
"We received it over a week early"
"3 weeks early"
"... an issue, great at communication, and handle the communication with the insurance company. Highly recommend!" Read more
"Phenomenal experience, communication was excellent, quick repair and fantastic work!"
"Amazing communication!"
"I was constantly updated with calls emails and even if there was no updates, I was still communicated ..." Read more
"We were treated wonderfully and they kept us up to date with repairs daily."

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This is my second bumper I have had replaced on a second car in the last year.

Repair Quality

Estimate was thorough. Evaluated for repairing the bumper abrasions and repainting, Or replacing / matching the original bumper/color. The enterprise rental process was quick and easy. My car was repaired in a timely manner, as promised.

Customer Service

Estimate of repair or replace the bumper was appreciated by comparing the costs.

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Repair Quality

We feel "special" when we bring vehicles to Dingman's! The staff are all friendly, starting at the front desk! Chris has real talent for making things look new. Seth did a great examination to find all items that needed repair. They only replaced what couldn't be repaired. We were updated several times on the progress. We were notified as soon as the vehicle was ready, and they went over all facets of the work completed. We hope we won't need them again, but we will head to Dingman's if we have future "DINGS"!

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Good work. Pretty sloppy at maintaining cleanliness and also somehow cosmetically scraping off leather from the gear box handle. But good nonetheless.

Repair Quality

It works well and looks good for the repairs. Though, I must say I was not impressed with the dirt and gunk build-up on the window, steering wheel, and gear box gear changer. I also found that somehow the gear box changer handle had the leather scraped off. I cannot directly prove that it was the repairman's fault for this damage because there are no pictures of before and after. It definitely wasn't that way when I brought it in. Enough said. Be better.

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They were very good about handling my concerns.

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I thought u did a great job. Thanks for the Tootsie Rolls. John

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My Experience

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Awesome service and excellent communication throughout the process. The car looks wonderful.

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like the way they keep you updated on your car

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perfect

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We really appreciated working with Dingmans at the beginning, but there was a mixup with pick up time and I think thing may have been rushed at the end. A tool was left in our van somewhere along the way that had metal slivers on it. Our back wiper hits the top of the back when we turn it on, and gets stuck so we need to ask someone about that. Also, we are having trouble with one of the back seat belts getting stuck. So we need to find time to contact you all about those things, but it's also tricky as we worked with a few different people who is best to contact. Thank you.

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The repair areas look like new again.

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The repair areas look like new again.

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Excellent quality

Customer Service

Very great customer service and understanding to answer all my questions.

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Repair Quality

It looks as good if not better than when I purchased the vehicle

Customer Service

Seth who I was recommended was extremely helpful, keeping me up to date with all the repairs. This was my first time dealing with insurance in a incident like this and the whole team helped me through the proccess

Returned Clean