Gator Collision Center

4.9 (1,145reviews)
98%
17301 W Lake Houston Pkwy,  Humble,  TX  77346
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Shop AssistantSparkles

In operation 10 years.

We are a complete collision repair facility & I-CAR Gold Class Shop. Gator Collision Center is a NISSAN, INFINITY, HONDA, ACURA, & KIA certified collision center. We offer a lifetime warranty on our workmanship and painted parts. Estimates are always free & no appointment is required. Just stop by for fast & friendly service. We also offer shuttle services for our customers with in 10 miles. Don't guess at a collision center, know that you will be taken care of. Come by for free cup of coffee and chat with our estimating professionals. We are a Veteran owned shop.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Infiniti
Kia
Nissan

Reviews (1,145)

Customers say
Overall Customer Satisfaction
Customers consistently praise Gator Collision for outstanding repair quality, with many noting vehicles returned looking brand new and paint matches described as flawless. The shop receives high marks for proactive communication, including regular text message updates that kept customers informed throughout every stage of the repair process. Timeliness is a recurring highlight, with numerous customers noting their vehicles were completed ahead of schedule. The welcoming, professional, and friendly atmosphere is frequently mentioned, with customers feeling treated like family. Complimentary interior and exterior cleaning upon vehicle return is a widely appreciated bonus. A small number of customers noted concerns around repair completeness, communication lapses at pickup, or delays, reflecting areas customers themselves identified for improvement.
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"... great, I always felt informed, and most importantly, the quality of the work was excellent. My vehicle looks amazing, and I truly appreciate the care and attention that ..." Read more
"They go beyond meeting the requirements and standards for repair, customer service and efficiency."
"... The car was clean and ready to go when I got there. Repair is undetectable exactly what I was hoping for. Also, they made me feel very comfortable about leaving ..." Read more
"... Not only was the turnaround time impressive, but the quality of the work and the level of communication made the whole experience stress-free and smooth. They ..." Read more
"Very detailed, communication was superb and customer service was elite."
"... genuinely helpful throughout the entire process. I dropped my car off on a Saturday, and it was ready for pickup by Thursday, which was much faster than ..." Read more
"Had my vehicle 3 days before it was due."
"Was ready 1 week before the deadline"
"My truck looked great when I picked it up! It was ready a little earlier than I expected which was a plus 👍🏼. My only negative comment is when I paid my ..." Read more
"... willingness to help me with securing my rental car. My only complaint is the length of time that it took to get the repairs done. I turned my car November ..." Read more
"Great company they keep you updated every step of the way and got my car looking good as new. Definitely recommend!"
"The text updates were perfect."
"Receive daily text messages regarding my vehicle repair."
"Text messages were sent on a regular basis with updates."
"Kept me informed until the day I was to pick it up. Showed up and was informed that it would be ready ..." Read more

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Returned Clean

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They took care of me.

Customer Service

Very good and professional

Returned Clean

My Experience

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Repair Quality

The shop and staff are great. They finished the job on time, kept me updated, and the results were perfect!

Customer Service

Returned Clean

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They were the best 2 repair facilities I have had interaction if not the best!

Repair Quality

The repair looks great and appears to work correctly based on a very limited usage which is why the rating is an 8 and not a 9. 10 in my opinion means perfection which assumes there were no shortcomings from the original which have its own imperfections to begin with sadly but expected.

Customer Service

They were fantastic, the shortcomings came from a system they have no control over.

Returned Clean

My Experience

Car looks great

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Returned Clean

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Repair Quality

I would like to leave a quick thorough review on gator collision. This company, this owner, and quality of work demands acknowledgment. This customer review is about the thorough completeness, and overall excellent experience with gator collision. Thanks a ton for your service.

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Repair Quality

Great service my car was ready even earlier then I expected, the job was well done.

Customer Service

Returned Clean

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Repair Quality

Steven was very nice and professional. He was a joy to talk to and very knowledgeable I was very pleased with the service, the quick completion of my repair. Would

Customer Service

Returned Clean

My Experience

My car came out looking great satisfied with how good everything looked and we were getting updates daily thank you!

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Returned Clean

My Experience

Service was amazing! I felt so informed the whole time! My service team member was amazing! Stephen was great!!

My Experience

We were very pleased with the repairs Gator Collision performed on our Ram truck. Steven, our intake specialist, was extremely helpful and did a great job communicating with us and keeping us updated throughout the repair process. We would definitely use Gator again and highly recommend them! — The Cyr’s

My Experience

I had a wonderful experience with Gator Collision from start to finish! Everyone I encountered was professional, friendly, helpful, and made the entire process as easy and stress-free as possible. Communication was great, I always felt informed, and most importantly, the quality of the work was excellent. My vehicle looks amazing, and I truly appreciate the care and attention that went into making sure everything was done right. It’s refreshing to have such a positive experience during what can normally be a stressful situation. Thank you to the entire Gator Collision team for the outstanding service and a job very well done!

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I would recommend them to anyone needing repairs.

Repair Quality

Highly satisfied they did an amazing job.

Customer Service

Every person was so kind and helpful.

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Returned Clean

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