Caliber - Kingwood

4.9 (5,464reviews)

98%

(281) 812-0679

5455 Fm 1960 East, Humble, TX 77346

98%

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5455 Fm 1960 East
Humble, TX 77346

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About Caliber - Kingwood

See Photos

5455 Fm 1960 East
Humble, TX 77346

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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I-Car

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Website

Reviews (5,464)

Sort By:
Newest
Rating

4,741 Customers Rated

5 Stars

75.3% Complete

(4115)
4 Stars

6.6% Complete

(361)
3 Stars

1.4% Complete

(74)
2 Stars

1% Complete

(56)
1 Star

0.5% Complete

(27)
< 1 Star

2% Complete

(108)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff members being described as professional, friendly, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look brand new after service. Communication stands out as a major strength, with customers appreciating daily text updates and regular progress reports throughout the repair process. Timeliness is another key positive, with numerous customers reporting their vehicles were ready earlier than expected. The shop's attention to detail, including cleaning and detailing vehicles before return, adds significant value to the customer experience.

Select to learn more

Service Quality
Timeliness
Communication

"... an outstanding experience with Caliber Collision. Their professionalism, timeliness, and exceptional repair quality blew me away. On top of that, their customer service was top-notch—every ..." Read more

"Cannot tell it was ever scraped. Looks new!"

"Extremely satisfied with the workrepairs that Caliber Collision has done on my vehicle. The customer service was excellent! From the front ..." Read more

"My car looks brand new. They did a perfect job."

"Vehicle was ready earlier than expected!"

"Ready earlier than expected which was great!"

"Great job! Caliber Collision was able to have my truck looking back to new ahead of time!"

"It was ready a full WEEK before it was promised!!"

"Car was ready 11 days earlier that estimated completion"

"I received text messages constantly letting me know at what stage of repair my truck was at."

"Regular texts and progress updates via text were greatly appreciated- this is a great thing that Caliber Collision does ..." Read more

"A text every week day it was there. They were on it."

"Great customer service, kept me informed the entire time on a daily basis of what was going on with the repair"

"I received DAILY notifications which was incredible! Ive had vehicles in a repair shops before one for ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Cannot tell it was ever scraped. Looks new!"

"Extremely satisfied with the workrepairs that Caliber Collision has done on my vehicle. The customer service was excellent! From the front ..." Read more

"My car looks brand new. They did a perfect job."

"Vehicle was ready earlier than expected!"

"Ready earlier than expected which was great!"

"Great job! Caliber Collision was able to have my truck looking back to new ahead of time!"

"It was ready a full WEEK before it was promised!!"

"Car was ready 11 days earlier that estimated completion"

"I received text messages constantly letting me know at what stage of repair my truck was at."

"Regular texts and progress updates via text were greatly appreciated- this is a great thing that Caliber Collision does ..." Read more

"A text every week day it was there. They were on it."

"Great customer service, kept me informed the entire time on a daily basis of what was going on with the repair"

"I received DAILY notifications which was incredible! Ive had vehicles in a repair shops before one for ..." Read more

Mildred (Honda owner) reviewed 7/30/26

Fantiastic service, communication and supper helpful

Christa (RAM owner) reviewed 7/29/26

I am so happy to be back in my truck!! The team at Caliber exceeded my expectations, went above and beyond! I love the fast, friendly service Mr. Rogelio and the team provided. It made me feel at ease to get an update daily about my truck. The team washed and cleaned the inside and outside of my truck. They made sure I was completely satisfied. Thank you so much, I am forever a Caliber customer!

Nancy (Mazda owner) reviewed 7/29/26

I really appreciated the daily texts with updates on the repairs and the quick turnaround. They did an excellent job. I highly recommend Caliber Collision.

Excellent job. Highly recommend Caliber Collision and Nash who did the repairs!!

Allan (Ford owner) reviewed 7/28/26

We appreciated the completion of repairs earlier than predicted. Thank you

Judy (Toyota owner) reviewed 7/23/26

First class from start to finish. The employees are so professional, knowledgeable, pleasant, helpful and friendly. Thank you Roy, Jordyn and techs. First class excellent results.

Wendy (Toyota owner) reviewed 7/23/26

Vey satisfied with the repairs thanks

Donna (Jeep owner) reviewed 7/22/26

Absolutely I would recommend Calliber Collision.

Jordan and Nash were very informative both about the repair process at Calliber Collision and I was updated regularly on the status and progress of the repair of my Vehicle.

Very helpful and very pleasant.

Emma (Honda owner) reviewed 7/22/26

My car is good as new! They were so kind upon my arrival and I really appreciated the updates they texted to me. I couldn’t have dreamed of a smoother process!

Melissa (Ford owner) reviewed 7/20/26

Benjamin (Mitsubishi owner) reviewed 7/19/26

good

very Good....

very good

Shantell (Nissan owner) reviewed 7/17/26

Jo-Ann (Subaru owner) reviewed 7/17/26

Exceptional performance…representative kept me updated throughout the process

Derrick (Dodge owner) reviewed 7/16/26

I was extremely satisfied. Roy and Jordan took very good care of me. I would recommend and always speak highly of Caliber Collision. Thank you for taking care of me vehicle.

Teryn (Chevrolet owner) reviewed 7/16/26

I was completely satisfied. I had no problems whatsoever and the next time I need to lease a vehicle I will definitely return to this place. Thank you very much for your courtesy and professionalism!

Victoria (Nissan owner) reviewed 7/16/26

Alexander (Volkswagen owner) reviewed 7/10/26

I was very satisfied with the service. Communication was good. Would highly recommend

Everyone at Caliber was friendly and great to work with

Craig (Ford owner) reviewed 7/9/26

Ryan (Honda owner) reviewed 7/9/26

Sharon (Chevrolet owner) reviewed 7/2/26

Gregory (GMC owner) reviewed 6/30/26

I will recommend everyone I know to go there. They did such a good job and the people were very nice and kept me updated.

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Caliber - Kingwood

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Kingwood

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (5,464)

4,741 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0