Sullivan's Truck, Auto & Collision

4.9 (665reviews)
98%
22500 Loop 494,  Kingwood,  TX  77339

Your hometown garage since 1985. Serving our community for over 40 years. Advanced technology with old fashioned service. At Sullivan's We Go That Extra Mile To Make You Smile! Stop on by and say HI, you'll be glad you did!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (665)

Customers say
Overall Customer Satisfaction
Customers consistently praise Sullivan's Paint & Body for exceptional service quality, outstanding repairs, and excellent communication throughout the repair process. Many highlight that vehicles were returned looking brand new, with several noting repairs were completed ahead of schedule. Customers appreciate the shop's seamless coordination with insurance companies, transparent billing, and the welcoming, family-friendly atmosphere. The team is frequently described as professional, courteous, and genuinely caring. A few customers noted areas for improvement directly from their feedback, including more proactive status updates, closer attention to finishing details such as surface imperfections and overlooked items, and a walkthrough of completed repairs at pickup. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend Sullivan's for auto body and paint needs.
AI-Generated from reviews written in the last 12 months
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"... satisfied with every aspect of our experience. The body work looks like new and they were able to fix electrical issues the dealership wouldnt touch. Also, ..." Read more
"Great customer service and their quality of workmanship is outstanding."
"Great customer service and they always fix my car perfectly the first time. I never have to worry and they always keep it within ..." Read more
"... getting my vehicle back to normal after the accident. The damaged areas look like new & they explained everything that needed to be done. The work was actually ..." Read more
"Color match was OK. But got a good amount of specs of dort or hairs where its got some rough areas. Not sure it it was run ..." Read more
"Did a great job. Also got it done a day earlier than expected"
"... fair price. Seamless, constant communication and finished earlier than expected, would definitely use them again." Read more
"... professionalism. Sullivans knew exactly what I needed. They gave me a timeline and actually finished a little earlier. Always pleasant to talk to. Very positive." Read more
"Told 522. Didnt get until end of day 527."
"There were some issues with parts, delivery and parts that were delivered damaged that caused some delays. I dont think this ..." Read more
"... until 527, Wednesday. Then on Wednesday afternoon I had to call again in the afternoon to see if my vehicle was ready and what time I could pick it up. ..." Read more
"Sullivans was very easy to work with excellent and timely communication and very transparent regards their billing. Their work product is excellent, the car ..." Read more
"Had some communications problems with my advisor for a couple of days but found out he was at home sick."

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Sullivans did a phenomenal job and Pat kept me informed throughout the process! Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Sullivan's is great! We are so appreciative!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Patrick was the person who helped me. Very kind and attentive. Explained everything in detail and made me feel comfortable. I knew my car would be in good hands. My Rav4 looks brand new with the paint job. I am going to love driving it. Thank You

My Experience

Great experience. Enjoyed working with Andrew. The young lady who gave me a courtesy ride home was very nice too. Thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Easy to work with and transparent on the cost, thanks!

My Experience

I had an excellent experience at this auto repair shop. From the moment I arrived, I received outstanding customer service. Everyone was very respectful, friendly, and professional. I especially appreciated the great communication throughout the entire process. They kept me informed, answered all my questions, and made sure I understood everything before moving forward. My car was repaired very well, and I am extremely satisfied with the service I received. I highly recommend this shop to anyone looking for honest, respectful, and professional service. Thank you Andrew for taking such great care of me and my car!

My Experience

The car looks great, y’all did an awesome job on an old car that’s been through a lot. I really appreciate the great work guys, thank you!

My Experience

Very happy with the work, have always had a good experience here.

My Experience

The only real contact I’ve had with anyone recently at Sullivan’s is Andrew. He’s helped me out with a couple things over the past couple years. He is a true asset to your business. He’s very knowledgeable, honest, and great with customers. If I was the owner of your business, this is the guy I’d want out front representing me. Very professional.

Likely to Recommend

Repair Quality

Challenge with parts coming in broken, but kept in touch and finished the job. Results were excellent.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Andrew is awesome, and the experience was fantastic hardly had to wait. Efficient and professional

My Experience

Likely to Recommend

I would recommend then for sure

Repair Quality

Still have scratches on the back bumper .

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Great jo b! Thanks so much!

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