Gator Collision Center

4.9 (1,132reviews)
98%
17301 W Lake Houston Pkwy,  Humble,  TX  77346
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Shop AssistantSparkles

In operation 10 years.

We are a complete collision repair facility & I-CAR Gold Class Shop. Gator Collision Center is a NISSAN, INFINITY, HONDA, ACURA, & KIA certified collision center. We offer a lifetime warranty on our workmanship and painted parts. Estimates are always free & no appointment is required. Just stop by for fast & friendly service. We also offer shuttle services for our customers with in 10 miles. Don't guess at a collision center, know that you will be taken care of. Come by for free cup of coffee and chat with our estimating professionals. We are a Veteran owned shop.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Infiniti
Kia
Nissan

Reviews (1,132)

My Experience

I'm really satisfied with the service and keeping me updated on my vehicle and the progress was just so great the people were so nice if I ever need my vehicle repaired I would choose this place again and again

Likely to Recommend

Repair Quality

The entire process from beginning to end was amazing! Making things stress-free in a stressful situation isn’t easy. Everyone went above and beyond and far exceeded my expectations. Chris kept me informed the whole time, returned calls promptly and my car looked good as new when I picked it up! Everyone was friendly and helpful. Thank you for being so spectacular at what you do!!!

Customer Service

My Experience

They were great.

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Repair Quality

Customer Service

My Experience

Very helpful team at Gator. 2nd time we have used them and happy with both results

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My repair shop of choice in NE Houston

Repair Quality

Generally happy with overall experience. Duration was longer than planned (40+ days) due to having to send car to Tesla direct

Customer Service

Great customer service from Gator personnel

Returned Clean

My Experience

I was more than well taken care of. My van looks brand new and all of the employees showed professionalism and thoughtfulness. Customer service is definitely one of their top priorities. I felt listened to, understood, and respected. My car was even washed! Thanks for making this experience great.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

will never take a vehicle to insurance authorized collision center again

Customer Service

My Experience

It was a great job, and they finished before the schedule time

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Repair Quality

Customer Service

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Great job

Repair Quality

Great job

Customer Service

Great job

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Repair Quality

Customer Service

Returned Clean

My Experience

Body work came out as good as expected. Kevin was awesome to deal with! He followed up any questions in a timely manner. Would recommend Gator for anyone else in need of repairs.

My Experience

Everyone was great and courteous. Their time line for the repair was on point and my vehicle looks brand new. Highly recommend for collision repairs.

Likely to Recommend

Repair Quality

They did an excellent job fixing my truck

Customer Service

Returned Clean

My Experience

Satisfied with the outcome yes, satisfied with the time? NO. Why? Because you guys failed to submit a complete description and estimate of the actual damages that my husband told you. So that cost me to have to wait almost an extra week. Thank you.

My Experience

5 STARS!!! Gator Collision is WONDERFUL!!! Everyone is polite and courteous. Steven handled every part of our claim and made the entire process stress free. They even had our car ready 2 weeks ahead of the quoted time. Returned with a fresh wash and vacuum. Extremely satisfied!!!

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Repair Quality

Customer Service

My Experience

First of all my last name is Lorenz not lol! Steven was very professional very polite and he walked me through the whole process. Gator collision also kept me informed daily on the status of my car. Over all this had been a great experience.

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Repair Quality

Customer Service

My Experience

The team of people I met there never once made me feel like just because I was female that I was not a person. And that made it a very pleasant experience. Very few places do that. And, I thank all who I met there for that.