Gator Collision Center

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Awesome Job

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Updates were lacking. Got my car home and now my radio doesn’t work. Car looks great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 2.5/5.0 -

Communication broke down after the original time period and I heard nothing. I had to call and was not given clear delivery date.

Likely to Recommend - 5.0/5.0 -

I have posted on my personal social media of the great job you guys have done, thank you.

Repair Quality - 5.0/5.0 -

I kept getting updates throughout the whole process and it was finished on the set date. The whole staff as wel was friendly and easy to talk to.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Took longer than I expected, but good job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very friendly and knowledgeable staff.

Customer Service - 5.0/5.0

Likely to Recommend - 3.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0 -

The gentleman managing the case was very nice.

My Experience - 5.0/5.0 -

The service and communication from both Stan and Jim were excellent. If we ever need collision repairs again, we will be back.

Likely to Recommend - 5.0/5.0 -

I will be sharing our experience and recommending WLHCC to our insurance agency.

Repair Quality - 5.0/5.0 -

The service, the attention to detail and keeping us informed along the way rate this business as top-notch.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I like Stan and I will support his business always and refer his shop to others. I do not use any other collision shop

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0 -

Very likely..Thank you for repairing & servicing my vehicle..You came highly recommended & you did not disappoint but exceeded my expectations..Thank you!

Repair Quality - 5.0/5.0 -

Thank you for taking care of my vehicle..Job well done & I’m pleased!..God bless you as you bless others..

Customer Service - 5.0/5.0 -

Thank you!!..I’m very pleased!

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Would have like a detailed statement of the repairs.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

For the most part, shop kept us informed re the status of repairs.

Customer Service - 4.5/5.0 -

No problems

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Fast repair and quality work, thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Awesome service! I have used them multiple times and every time has been a great experience.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

My experience was care free, W. Lake Houston Collision Center took care of everything. They were courteous and professional.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The staff at W. Lake Houston Collision we’re extremely nice! The service was excellent! I would definitely recommend them to anyone needing Auto repairs.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 0.5/5.0 -

I’m still waiting to get my vehicle completely fixed

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0