G&B Collision Center

4.9 (755reviews)
100%
569 Grand Avenue,  Brooklyn,  NY  11238

G&B Collision Center is a family owned auto repair business that has been serving the community for over 20 years. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
I-Car
Nissan

Reviews (755)

Likely to Recommend

Repair Quality

The repair was done in a very timely manner and they did a great job! My car was sparkling clean when I picked it up that I almost thought I got into the wrong car. They polished the interior including my leather seats and my weather-tech floor mats. I’ve never seen my car so clean! They repaired it so nicely that it doesn’t even look like anyone ever hit my car.

Customer Service

Everyone I interacted with was so friendly and I love that this is a family owned business.

Likely to Recommend

Repair Quality

I appreciated the fact that your really cleaned out my car to prevent further rodent activity! Very nice people and quick turnaround.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Job well done

Customer Service

Excellent Service

Likely to Recommend

Repair Quality

Wonderful service! Car looked amazing after! Kind and knowledgeable staff!

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

From the time I dropped off my vehicle to the time I picked it up, the staff were very professional. They kept me updated on the progress and let me know 2 days in advance when it would be ready for pick up.

My Experience

Sounds harsh saying "no", but there were only two options. Because I'm confused, we're still waiting for one of the parts, so the claims case is still open, right?

My Experience

My Experience

Likely to Recommend

Repair Quality

The professionalism care and customer service is exceptional. And as someone, particularly a female, who used to work in the automotive industry ,dealing with high end cars myself, I KNOW how hard that etiquette is to come by. I was set the proper expectation from the very beginning, was notified promptly if there would be any delays, service and quality of the repairs, beautiful. Plus it comes with a lifetime guarantee. Definitely would recommend.

Customer Service

My Experience

My Experience

Only issue was length of time . Took way too long . However car feels and looks good . Thank you

Likely to Recommend

Repair Quality

The customer service was excellent which included consistent updates as to the process . The car looks and is performing well. They cleaned it before pickup which was really great . The only issue was the length of time It took to repair . That was over 3 weeks . But overall great job . And A+ for customer service .

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Incredible job. My car looks good as new. Everyone was helpful from the appraisal (Victor) to setting up the rental (Scottie Dennis) and communicating (Devon).

Likely to Recommend

Repair Quality

Incredible job. Looks like new.

Customer Service

Victor, Devon and Scottie were great. There was also a woman at the front desk when I was retrieving my vehicle who was super helpful.

My Experience

I was very please with the work done on my vehicle. I did not have to wait long for a drop off as well as a pick up. Even though MR. Noel was assisting me I was still ask while waiting from someone else whether I was being helped . The individuals I encounter at G&B are professional and caring. The receptionist at the front desk was very helpful and pleasant while corresponding with me in person and on the phone.