Geneva Auto Body Inc.

5.0 (869reviews)
100%
1152 Elkhorn Road Hwy H North,  Lake Geneva,  WI  53147

In operation 64 years.

Geneva Auto Body is a second generation family owned auto collision repair company that has been in business since 1962. As a staple of the Lake Geneva and Walworth County area we pride ourselves in our core values of Taking Ownership, Family Oriented, Honest, Dependable and maintaining a Passion for the Industry. Serving our employees and our customers is of foremost importance to Geneva Auto Body. We focus on customer service and restoring the vehicle to its pre-accident condition. We are able to do this with state of the art equipment and training that is finished with elite customer satisfaction. If it pertains to getting our community back on the road, Geneva Auto Body continues to be the number one place to go for all of your collision repair needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
GM

Reviews (869)

Customers say
Overall Customer Satisfaction
Customers consistently praise Geneva Auto Body for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The shop receives high marks for professionalism, friendliness, and thorough workmanship. Customers frequently highlight the outstanding customer service experience, describing staff as knowledgeable, caring, and accommodating. Communication throughout the repair process is widely appreciated, including proactive updates and transparency on pricing. Timeliness is another strong point, with numerous customers noting repairs were completed on or ahead of schedule. Additional touches like returning vehicles cleaner than when dropped off are frequently mentioned as exceeding expectations. A small number of customers noted areas for improvement in communication consistency and ensuring all repairs are completed as discussed, reflecting opportunities the shop continues to address.
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"As always, Geneva Autobody did a fantastic job in terms of quality, value, service and turn around."
"I can always trust Geneva Auto Body to do high quality repair work within a reasonable time period at a competitive ..." Read more
"Excellent, on time, very efficient, quality of work was perfect. No wonder they're the best in town"
"I really appreciate the professionalism of the experience I had with Geneva Auto Body."
"... great. Everyone I dealt with at Geneva Auto Body was knowledgeable and professional. Overall a good experience." Read more
"The truck was ready earlier than expected!"
"Scheduled the repair at a convenient time The repair was done in a timely manner Work was perfectly done."
"They gave us a day it would be ready and it ended up being completed a day earlier."
"Wasnt expecting it so soon, so pleasantly surprised."
"... repairs of the car doors turned out great. I was happy that it was done within the time they have us. The inside of the car seemed cleaner than when we ..." Read more
"I like the timely communication from staff as I navigated through the insurance claim."
"I am highly satisfied with every detail of their customer service."
"Excellent communication from start to finish."
"Everything went very smoothly. Communication was great, repairs were completed as promised and at the agreed upon price."
"Excellent customer service. I love the texting feature. Repair work was 100%. This is not the first time weve used you, and weve ..." Read more

Likely to Recommend

Have had 2 cars repaired with outstanding results.

Repair Quality

Car repair looks beautiful.

Customer Service

Very good communication through the repair process.

Returned Clean

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Best of the best!

Customer Service

Returned Clean

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Everything that they scheduled was on time they sent me up with a rental car. My vehicle looks excellent. They also cleaned and polished my car.

Customer Service

Courteous and explained everything

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Repair Quality

Everything was great except the window wash still leaks

Customer Service

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Repair Quality

I like the timely communication from staff as I navigated through the insurance claim.

Customer Service

Returned Clean

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Returned Clean

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Returned Clean

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Repair Quality

The repairs of the car doors turned out great. I was happy that it was done within the time they have us. The inside of the car seemed

Customer Service

The repairs of the car doors turned out great. I was happy that it was done within the time they have us. The inside of the car seemed cleaner than when we left it. TY

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Returned Clean

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Returned Clean

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Good quality workmanship. Work completed on time as promised.

Customer Service

Easy to work with.

Returned Clean

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Overall professional, friendly experience

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Returned Clean

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When you learned that you had not purchased all of the necessary parts and that my repair would be longer than expected, you offered me a loaner car. That was VERY nice and very much appreciated!!

Returned Clean

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Repair Quality

Customer Service

This is my second time dealing with Geneva Auto Body. Very professional and outstanding work. And, both times finished ahead of schedule. Would strongly recommend.

Returned Clean

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Repair Quality

Everything went great

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Returned Clean

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Returned Clean

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Did what was agreed to,on time with a professional touch thank you michelle

Customer Service

Returned Clean

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Customer Service