Gerber Collision & Glass - Elkhorn
In operation 85 years, 4 years at this location.
Gerber Collision & Glass - Elkhorn offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job and done fast
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Learned about what I need to say and how i need to say it and what questions to ask. The customer service team is nice and cares. But in hindsight, the team obviously knew what the insurance company wouldn't cover and didn't bring my attention to it.
Repair Quality - 5.0/5.0 -
While I give a 10, I am not happy that the repair team didn't communicate with me that Progressive was playing games with the damage. Had the communication taken place with me, I would have been able to take action quicker.
Customer Service - 5.0/5.0 -
The updates were generic but often. It would have helped to understand what was getting repaired for 3 weeks instead of "yep, repairs are proceeding" which is very generic and not very helpful.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work. Professional communication. Friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks like new again, nice job guys.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
There seemed to be miscommunication from the day I dropped it off as to mechanical issues. What was going to be done changed without talking to me about it.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so friendly and easy to work with! The entire process was easy and I appreciated the communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication, fast service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great working people gave great advice and information had a great experience!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 thanks for your great work
Customer Service - 4.5/5.0 -
They all were great!! Keep me updated The car looks great!!
My Experience - 5.0/5.0 -
The staff is wonderful. They really care and enjoy their job. When the employees are like these you feel that hey have your best interest. The entire process was smooth and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Absolutely fantastic
My Experience - 5.0/5.0 -
Friendly, helpful, always sending updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, helpful, always professional, providing updates frequently.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job & finished 2days before original finish date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good all around
Customer Service - 5.0/5.0 -
Very good all around
My Experience - 5.0/5.0 -
The job was done beautifully, looked like a brand new truck would go back again
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
I had to come back because my car had issues after.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Never met repair