River City Auto Body

4.9 (329reviews)

100%

(262) 514-4656

814 BAKKE AVE., Waterford, WI 53185

100%

See Photos

814 BAKKE AVE.
Waterford, WI 53185

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Get an AI powered repair cost prediction

Instant Estimate

About River City Auto Body

See Photos

814 BAKKE AVE.
Waterford, WI 53185

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

In operation 79 years, 5 years at this location.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Rivian Fleet – Vans

Tesla

Call

Website

Reviews (329)

Sort By:
Newest
Rating

311 Customers Rated

5 Stars

86.6% Complete

(285)
4 Stars

5.5% Complete

(18)
3 Stars

0.9% Complete

(3)
2 Stars

0.3% Complete

(1)
1 Star

0.3% Complete

(1)
< 1 Star

0.9% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise River City Auto Body for exceptional service quality, with many highlighting the outstanding communication throughout the repair process. The shop receives high marks for professional staff who keep customers well-informed with regular updates and handle insurance matters seamlessly. Customers frequently mention receiving their vehicles in pristine condition, often detailed beyond expectations. The quality of repairs consistently meets or exceeds customer expectations, with many noting their cars look brand new after service. Timeliness is generally strong, though some customers experienced minor delays due to parts availability or unforeseen damage. The positive customer service experience leads to strong recommendations and repeat business.

Select to learn more

Service Quality
Timeliness
Communication

"My experience with the service and care River City Auto Body was outstanding. Even the office workers were ..." Read more

"Extremely satisfied with the work done on my vehicle. More importantly, the communication and information ..." Read more

"Everything looks amazing and it looks brand new."

"Very good work, very good communication"

"Excellent service, very easy to deal with, repairs were done well and quickly. And whole vehicle was ..." Read more

"On time with what I was told."

"On time."

"... work. They said it would be done in 1-12 to 2 weeks. It was a day or two over 2 weeks. The extra time was needed, and they did an excellent job." Read more

"When it was promised."

"Did a good job finishing on time."

"Communication was excellent."

"EXCELLENT COMMUNICATION THROUGHOUT THE PROCESS"

"Their communication was great. They kept me in the loop the entire time."

"The communications were great."

"Friendly and communicative"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"My experience with the service and care River City Auto Body was outstanding. Even the office workers were ..." Read more

"Extremely satisfied with the work done on my vehicle. More importantly, the communication and information ..." Read more

"Everything looks amazing and it looks brand new."

"Very good work, very good communication"

"Excellent service, very easy to deal with, repairs were done well and quickly. And whole vehicle was ..." Read more

"On time with what I was told."

"On time."

"... work. They said it would be done in 1-12 to 2 weeks. It was a day or two over 2 weeks. The extra time was needed, and they did an excellent job." Read more

"When it was promised."

"Did a good job finishing on time."

"Communication was excellent."

"EXCELLENT COMMUNICATION THROUGHOUT THE PROCESS"

"Their communication was great. They kept me in the loop the entire time."

"The communications were great."

"Friendly and communicative"

Lisa (Nissan owner) reviewed 7/31/26

Very informative and helpful

Joshua (Ford owner) reviewed 7/23/26

James (Jeep owner) reviewed 7/15/26

Leonard (GMC owner) reviewed 7/9/26

Lucretia (Ford owner) reviewed 7/6/26

Rita (Ford owner) reviewed 7/6/26

Savannah (Ford owner) reviewed 7/2/26

Daniel (Tesla owner) reviewed 7/2/26

Great work

Jahn (Kia owner) reviewed 6/24/26

great service, communication and overall experience. very professional and informative on pertinent matters, made it a pleasant experience

very professional

Keith C (Volkswagen owner) reviewed 6/22/26

Jeffrey (Chevrolet owner) reviewed 6/22/26

The repair was excellent and exactly as promised. The inside cleanliness is what brings the score down to an 8

All and went well. Delivery time was on schedule. Was told before pickup, car was going to be cleaned. Outside was good, Inside looked like it had not be cleaned at all…

Cheryl was amazing…

Michael (Chevrolet owner) reviewed 6/19/26

Extremely satisfied with the work done on my vehicle. More importantly, the communication and information provided was extremely helpful in the process. Thank You to RCAB for their help and making the process simple.

RCAB was extremely helpful and the communication through the process was great.

Scott (Toyota owner) reviewed 6/11/26

Great work, Cheryl was great keeping us updated and help with the insurance and car rental. 5+ stars.

Ruth (Toyota owner) reviewed 6/10/26

My car looks like new. I would recommend their service

Very friendly staff They did a great job

Nice experience

Kirk (Ford owner) reviewed 5/28/26

Jason (Chevrolet owner) reviewed 5/21/26

Fast / extremely knowledgeable team

Amazing people. Kind. Understanding. Very good at knowing exactly what to do

Robert (Ford owner) reviewed 5/14/26

Great job again!

Michael (Chevrolet owner) reviewed 5/14/26

John & Nicole (Chevrolet owner) reviewed 5/14/26

Tom (Chevrolet owner) reviewed 4/23/26

Done in a very timely manner Great customer service Kept me informed on the progress Thank You

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view more shops in: Waterford | 53185

I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

River City Auto Body

Get an AI powered repair cost prediction

About River City Auto Body

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Reviews (329)

311 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0 -

Repair Quality - 3.5/5.0 -

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?