George White Collision Center

4.9 (172reviews)
100%
1606 S. High Ave,  Ames,  IA  50010

We can repair any make and model and work with all insurance companies to make the process as stress free as possible. We are on many insurance companies' direct repair programs as well. It's your car and your choice. Make us your choice!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (172)

Likely to Recommend

I will not recommend to anyone. Will be requesting State Farm take George White Collision off their preferred list. My family has been a customer of State for over 30 yrs with many policies. State Farm prides themselves in providing good customer service & need to know how disappointing this experience has been. None of their insured deserve an experience like this. No respect for a college student who needed a vehicle for transportation to work & to get to the grocery store. Could you get by without a vehicle for nearly a month? However, you had no problem insisting on immediate payment of the deductible before I could take the vehicle from the shop..

Repair Quality

Pictures of the damage was taken by car owner before car was towed & did not see any dents near roof which George White Collision stated they fixed. Do you have pictures of the dent before it was repaired? Vehicle only recently received so more time needed to ensure it doesn't leak & to determine the quality of work

Customer Service

Very disappointed in customer service. Was told car would be repaired within a few days to a week. It took 20 days. Other customers were moved to the front of the line that came in later. Required several calls to get work to move forward including intervention from parent. At one point was told it was being worked on & when questioned how many labor hours to replace windshield was told 2 hrs & a little time to "set." Since it was early in day we said we would pick up at end of day & then guy admitted it had either not been ordered or had not come in (2 diff stories). Parent called twice asking to discuss with technician but person answering phone said tech was too busy to discuss or not in yet. (Don't recall persons name answering phone but he talked slowly/deliberate & very condescending. Parent said the same -- very rude

Returned Clean

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The professionalism is impeccable.

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