Gerber Collision & Glass - Alexandria (La)

My Experience - 5.0/5.0 -

I am very satisfied

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Kept in contact the whole time while they had my car

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

I picked up my Toyota 4 runner at around 11:00 and by 2:15 my brakes failed . NO BRAKES . This happened 07/24/26 . So no I a not completely satisfied me and my family could have been injured or killed.

My Experience - 5.0/5.0 -

The service was fantastic

My Experience - 5.0/5.0 -

Gerber was excellent to work with. Courtney kept me informed on timing details and was an excellent help. I was very impressed with the quality of the work as well

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

It was a great overall experience. I appreciated being updated on the status routinely and the end result was better than I expected. I knew that the work quality would be perfect but all the other little details like vacuuming it out were really appreciated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thanks for keeping me updated all throughout this process. My truck looks great.

My Experience - 5.0/5.0 -

Mrs. Niki was very kind and kept me well informed throughout the repair process. She was very knowledgeable of all the details that my truck needed and always answered any questions I had as this was my first repair experience.

My Experience - 5.0/5.0 -

Keeping me updated about the progress being made on my vehicle ,from first day of your service until you were done, was important. I appreciated the messaging system that you use to keep customers informed.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The best service I have ever received when I had work done on my vehicles. I recommend this company to anyone needing excellent, professional service. Love me some Gerber.

Likely to Recommend - 5.0/5.0 -

Got me sold for future reference

Repair Quality - 5.0/5.0 -

Excellent service and excellent quality work

Customer Service - 5.0/5.0 -

Very friendly and helpful

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am pleased that my car was done in a timely manner!!! And everything is Going Great!!! No Problem!!! Thank You For Your Service!!!

Customer Service - 5.0/5.0 -

Great Service!!!! Was explained exactly what was going to be done!!! No Problem!!! Thanks for the Service!!!👍

Returned Clean

My Experience - 5.0/5.0 -

Glad to know businesses still treat the customer right and value their time! Great job Alexandria Gerber!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Nobody ever wants to get into an accident but if all insurance companies used y’all, everyone would be happy in the end!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was kept up to date through the entire process. They even managed to have something repaired that wasn’t part of the insurance claim. Perhaps more importantly, they finished 2 weeks early.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Ms. Nicki was very informative and did a great job communicating with me.