Ray Hyde Paint & Body Works

4.8 (2,809reviews)
97%
5716 Gene Ball Dr,  Alexandria,  LA  71302

In operation 54 years.

High quality collision repairs for your automobile. We work closely with insurance companies and have the latest technology to bring your vehicle to its pre-accident condition. Anybody can repair dents, we repair doubts.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (2,809)

My Experience

Excellent quality repair. All my interactions with anyone from Ray Hyde was very friendly courteous and helpful. Passenger front door was repaired but they washed and detailed my whole truck. Excellent detail job. All body work will go to Ray Hyde

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Have used Ray Hyde several times always happy with their work. Paint always matches Good quality work. My only problem was last message from them gave date vehicle was to be ready. It was finished earlier and they called morning of day they wanted it picked it. Both me and my wife were working . Insurance stops paying for rental car when vehicle is ready snd this was a Friday. We had to scramble to make arrangements to pick vehicle up. I did not appreciate the last minute notice. Updates should of been better.

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Only because of last minute notice vehicle was ready.

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I would recommend Ray Hyde Paint & Body.

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Very professional, satisfied my needs

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Had to bring my truck back to Ray Hyde Paint & Body. To get the bugs worked out.

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Rapid, quality service at a very fair price!

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Very courteous and professional.

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I am very satisfied with my car repairs.

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The employees were very friendly. I was greeted by everyone that I encountered including the ones in the parking lot.

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Quick & efficient service.

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I am very disappointed with my experience. I was told my vehicle was ready, paid my portion, and signed the release, only to be told afterward that the vehicle was not completed. I was instructed to have it picked up Tuesday, but no one came. A week later, I had to call again and was finally told the part was on backorder. I understand parts can be delayed, but I should have been informed before being told my vehicle was ready and before paying and signing the release. The lack of communication and follow-through was extremely frustrating. I would like management to review what happened and explain why I was not properly informed.

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My Experience

People are very professional and so nice! I picked up my car yesterday and I couldn’t be happier with how it turned out! When I picked it up, it looked good as new! The repairs were done beautifully, and you honestly couldn’t even tell my car just had been in an accident. I really appreciate the hard work and attention to detail. I highly recommend this shop to anyone needing repairs!

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My Experience

I appreciated that the person who looked at my damage to estimate cost was thorough and explained what all needed to be done. They gave me an estimated time to be done and it was done in that frame time. Everything looked great…thank you.

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I would definitely recommend Ray Hyde. i was very pleased with the whole experience. If I have any thing negative it would be that the main office would be easier to locate :)

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The person that estimated my vehicle was very helpful and I appreciated him telling me everything that needed to be done and why.

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I appreciated the text messages to remind me of my appointment and to let me know of anything else that I needed to be informed about.

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Chris provided a detailed estimate and explained the process of repairing my vehicle. Great shop forman

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The only problem I had was waiting for them to schedule my vehicle for repairs. And when it was time for repairs they didn't send the estimate to the insurance company. So I had to wait another 2 weeks .Other than that service and staff was great 👍

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