Gerber Collision & Glass - Ames
310 S 16th St,
Ames,
IA
50010
USA
In operation 81 years, 3 years at this location.
Gerber Collision & Glass - Ames offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff received strong recognition for being friendly, professional, and courteous throughout the repair process. Communication was a standout highlight, with customers appreciating regular phone calls, texts, and updates on repair progress. Many repairs were completed ahead of schedule, which customers found especially convenient. A few customers noted minor issues such as delays due to back-ordered or incorrect parts, cleanliness concerns, and occasional incomplete repairs at pickup, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop.
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Service Quality
"I was overjoyed to see my vehicle returned to its original state with no visible evidence of the incident."
"Fast work with excellent quality! Friendly, professional service. Third time I've needed them over several ..."
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"... needed extensive body work after a traffic accident. Gerber did such a great job, I feel like I have a new car!"
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"Very professional. Very fast. Phenomenal attention to detail. Excellent communication throughout the process. Pleasant ..."
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"... interior of the car, which was an unexpected surprise! It looked great, inside and out when I picked it up. Staff was extremely friendly and informative."
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"It was finished a few days before it was promised."
"Not only did the staff kerp me informed all along the way, they finished the job early!"
"Outstanding work done quickly! Great attitudes and professionalism."
"Did a great job with the repairs. My car was completed sooner than expected. The car was also vacuumed and returned in great condition."
"The repairs were delayed by two days because the after-market bumper cover that had been ordered did not fit as ..."
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"Gerber was very helping and informative. They called me twice a week to update me and sent me multiple update texts on approximately how long they would ..."
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"The team was incredibly communicative throughout the whole process."
"Top notch unmatched customer service. Communication and service were exceptional."
"Car looks great! They provide great communication through the process. Would recommend."
"I received phone calls every few days that updated me on the repair prospects."
Maureen
(Toyota owner)
reviewed 8/7/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Dean
(Ford owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt and quick with estimate and repair
Customer Service - 5.0/5.0
Returned Clean
Valentina
(Hyundai owner)
reviewed 8/6/26
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Chad
(Volkswagen owner)
reviewed 8/6/26
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
James
(Toyota owner)
reviewed 8/3/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Judith
(Subaru owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I have tried to call today and no one answers.
Customer Service - 5.0/5.0 -
Very polite
Mark
(Jeep owner)
reviewed 8/2/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Evaristo
(Nissan owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0 -
That’s
Repair Quality - 5.0/5.0 -
Thank you for the nice job you’re guys in so happy my car looks like brand new
Customer Service - 5.0/5.0 -
I’m very happy
Joseph
(RAM owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very happy with the service, very quick, they kept me updated and did very good work
Chad
(Toyota owner)
reviewed 7/17/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a really great job of the repairs was really satisfied of their work!!
Customer Service - 5.0/5.0 -
Very friendly and easy people to talk with…no problems at all
Sierra
(Chevrolet owner)
reviewed 7/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Theron
(Chevrolet owner)
reviewed 7/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Nick
(Chevrolet owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Robert
(Dodge owner)
reviewed 7/6/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Morgan
(Kia owner)
reviewed 7/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I worked with was incredibly professional and friendly.
Ripley
(Honda owner)
reviewed 7/2/26
My Experience - 5.0/5.0 -
you guys were very professional and did your job very well within time limits
Likely to Recommend - 5.0/5.0 -
The shop as well as the service advisor I worked with did a very good job and I would recommend them
Repair Quality - 5.0/5.0 -
they did a very good and thorough job
Customer Service - 5.0/5.0 -
they did a very good job on communicating what the vehicle needed, and when it would be done.
Returned Clean
Mark
(Dodge owner)
reviewed 7/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent! Friendly and helpful.
Returned Clean
Ricky
(Nissan owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was happy with the outcome
Customer Service - 5.0/5.0
Returned Clean
Michael
(Ford owner)
reviewed 6/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Heather
(Nissan owner)
reviewed 6/18/26