Gerber Collision & Glass - Ames
In operation 81 years, 3 years at this location.
Gerber Collision & Glass - Ames offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy experience and quality work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My car was not completely put back together when I picked it. I will need to return the car Monday for it to be evaluated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing service. Frequent communication Excellent repair work. Extra mile.., washing, vacuuming car on return! Genuinely friendly people.
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Excellent, speedy, friendly staff kept me informed during process. My car is beautiful again, perfect! They even washed & vacuumed it, YAY! (did you not receive my 1st response to the survey?)
Customer Service - 5.0/5.0 -
Scott exceptional. Knowledgeable & aimed to please.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Timely communication and great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Have not had time to check it out Son brought it home parked it in the garage for now maybe next weekend I get a
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m happy with the results
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone explained things well, were pleasant, and did the job well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am satisfied with the repairs the auto shop has done on my Ram, it looks like it was never damaged by hail. I am very appreciative of the staff at Gerber collision & glass on providing friendly assistance and communicating about the status of my Ram.
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
Car is fixed was there for several weeks. But my seats are left filfty and someone actually had the nerve to say that’s how they were when they came in and my seats have never looked like that and the proof of it was a barely visible picture of the car already in the shop with doors off and after my car already was there for a week. There was dust on the side of the seat who knows where that came from cause the doors was already off inside the shop of a CAR GARAGE! And when I get back my windows wide open in the parking lot while it looks like a man’s size 12 work boot shoe impression on my seat and I’m a female w size 6 shoe I just stand around on my seats ? How does that even happen? It’s been over a week and i was first told I did it. Then told we would make it right and have heard nothing. Not to mention when I got there and dropped the car off o was left sitting inside with no greeting or acknowledgment for 20 minutes and someone even came in looked at me weird like and sat at their desk for about 10 minutes before another person walked in and asked him if he had helped me before even walking up to me to ask if I been helped. Great customer service
Customer Service - 0.5/5.0 -
It’s all in the first comment I wouldn’t ever go there for repairs not if I’m ignored and then accused of being the person causing the mess , not to mention the pink splatter on my car that came from what where yes I have pictures and videos
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Couldn't have had a better experience
Repair Quality - 5.0/5.0 -
Car looks awesome! Couldn't even tell it got hit!
Customer Service - 5.0/5.0 -
Great Communication! Also I cant remember the way of the Lady working the lobby but she was super friendly and helpful!