Gerber Collision & Glass - Ames

4.8 (363reviews)
96%
310 S 16th St,  Ames,  IA  50010

In operation 81 years, 3 years at this location.

Gerber Collision & Glass - Ames offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (363)

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Murano looks and drives as good as new after being put back together after an accident. Thank you for the amazing service & work done to my vehicle!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was satisfactorily explained and the work was done in the time frame given. Car looked as good as it did before the damage was done. Ryan did an excellent job of explaining the process.

Likely to Recommend

I believe they are honest and fair

Repair Quality

The estimate for the repair work seemed very reasonable compared to others and the work was completed in a reasonable time.

Customer Service

Friendly and willing to explain the process

My Experience

It was nice pulling into Gerber's parking and seeing our Honda CRV setting there the "ouch" taken care of and nice and shiny. Then to open the door and the interior cleaned and vacuumed. Good job to Ryan and all!!

Likely to Recommend

Repair Quality

Customer Service

We are very happy with the service we received at Gerber Collision.

My Experience

Likely to Recommend

Repair Quality

Great job

Customer Service

Great job!

My Experience

Excellent communications throughout the process. Everything appears like new.

Likely to Recommend

We are very satisfied with the entire experience

Repair Quality

Looks like new

Customer Service

Excellent communication throughout the process.

My Experience

Great job would send anyone there

Likely to Recommend

Repair Quality

You were most respectful and tural about the details

Customer Service

Was very respectful and most thural with the job

Likely to Recommend

Repair Quality

They did great. The only thing is I wish they would have looked a little further into the tailgate situation to definitely prove it was impossible.

Customer Service

Ryan did great. Great communication.

Returned Clean

Likely to Recommend

Repair Quality

Great job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service, they kept me updated all the way through and it was done pretty quickly. 10/10

Customer Service

Super nice dudes. Very welcoming and easy to talk to.

My Experience

Thanks ❤️

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Ryan was patient with me and ran me through the whole process to make sure I was restored back to whole in a timely manner.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repairs were timely Great customer service Updates were provided along the way

Likely to Recommend

Repair Quality

Repairs were timely Great customer service Updates were frequent

Customer Service

My Experience

Nice and great communication

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was a great service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Robin's and Ryan were great.Very knowledgeable and professionals. They went over and beyond to ensure this was as smooth as could be. Thanks guys

Likely to Recommend

Repair Quality

Ryan's team is great very knowledgeable and professional group. Thanks to the whole team for making this a smooth headache free process's.

Customer Service

Great

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would be happy to recommend Gerber but I will also note the frustration I had with the text updates.

Repair Quality

I was very satisfied with the service provided by the local Gerber crew. They were very informative and accessible. I was not impressed by Gerber’s text service, however. It gave me an incorrect sense of when my car would be finished. Fortunately, the local staff were able to more accurately keep me informed.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great communication