Gerber Collision & Glass - Ames

4.8 (363reviews)
96%
310 S 16th St,  Ames,  IA  50010

In operation 81 years, 3 years at this location.

Gerber Collision & Glass - Ames offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (363)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Owner was very friendly and kept me in the loop about the status of my vehicles repair. I would definitely use this collision shop again!

Customer Service

Owner was very friendly and kept me in the loop about the status of my vehicles repair. I would definitely use this collision shop again!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Ryan was very professional and helpful. He kept me informed of the progress. When minor issues arose (when used parts didn't work, which I don't know why used parts were being used in the first place), he updated me and apologized. He was good.

My Experience

Ryan did a great job of keeping me informed. He communicated with me on everything. I am very happy with the service I received here!

Likely to Recommend

Repair Quality

They were wonderful

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Outstanding service and work! Thank you!

Customer Service

Outstanding!

My Experience

Gerber provided excellent customer service and completed the work sooner than if I had taken it anywhere else in town.

Likely to Recommend

I highly recommend Gerber Collision and Glass.

Repair Quality

Everything was fixed to my satisfaction. Ryan’s customer service was great!

Customer Service

My Experience

Ryan did a wonderful job of problem-solving and communicating with me regularly about the progress of repairs. Excellent work.

Likely to Recommend

Repair Quality

Great service. Ryan stayed in touch with me every other day so I knew it was going on. The car looks great.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Superb customer service!

Likely to Recommend

Repair Quality

Exceptional customer service and care!

Customer Service

Likely to Recommend

A friend referred me to Gerber and she was correct. I will recommend Gerber to others also.

Repair Quality

Very good work on repairs. Plus I so appreciate the detailed cleaning.

Customer Service

Pleasant and professional.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Amazing! Brandy was so nice and my car turned out great! So happy with the customer service and repairs.

Customer Service

Amazing! I got so many updates during the time my car was in the shop

Returned Clean

My Experience

I was seriously impressed with the quality of work, the Gerber customer service, vehicle updates and the honestly, whole process. I love my vehicle, and I’m very picky about how it runs and looks. The Gerber team took great care of our vehicle and the quality of work performed on restoring it after a collision was beyond my expectations. You can tell they take pride in their work and really want to do their best. It really looks good, and I’m really happy I choice this company.

Likely to Recommend

Repair Quality

I was very satisfied with the quality of work and the communication on updates and timelines for expected work to be completed. Great experience

Customer Service

Returned Clean

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Repair Quality

Great communication and service

Customer Service

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Repair Quality

Nice people did a great job

Customer Service

Nice people did a great job

Returned Clean

Likely to Recommend

Repair Quality

From what I can see, everything looks and performs as expected!

Customer Service

Constant updates on my vehicle, quick answers. Very satisfied.

Returned Clean

My Experience

Thank you

Likely to Recommend

Repair Quality

Thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Gerber was quick, accommodating and had excellent follow up.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean