Gerber Collision & Glass - Ames

4.8 (365reviews)
96%
310 S 16th St,  Ames,  IA  50010

In operation 81 years, 3 years at this location.

Gerber Collision & Glass - Ames offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (365)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Gerber collision in Ames did a great job fixing our vehicle. They made her look brand new again. Ryan was very professional and polite. He and the other staff kept us up to date and filled us in on the progress.

Customer Service

Ryan gave good customer service. He kept us updated on the progress of our vehicle. Very friendly.

Likely to Recommend

Repair Quality

Some of the interior was not put back together. Inside paneling around the front window was not secured in place properly.

Customer Service

Timing of completion was texted to me each day or every other day and it went back and forth on when it would be finished.

Likely to Recommend

Repair Quality

Everything is pretty good except the driver window acts like it drags when going up

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you so much for above and beyond care!

My Experience

Great experience easy and fast, and the workers were amazing

My Experience

Fast, friendly service with excellent communication. Made the car look like it never happened!

Likely to Recommend

Repair Quality

Fast, friendly, knowledgeable staff. Excellent work repairing and communicating!

Customer Service

Returned Clean

My Experience

Great experience from start to finish. Everybody was so nice and kept me informed along the way. The car looks fabulous! Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

It is expensive to rent a car for 2 full weeks.

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They took a very good care of our car and us! Ryan is a very considerate mechanic and person. Thank you!!!

Likely to Recommend

Of course without any reservation.

Repair Quality

They were excellent. Ryan is a great mechanic and very considerate person.

Customer Service

Very good

Returned Clean

My Experience

My Experience

Customer service was really great. They talked you through every step of repair. They are timely organized and get the job done correctly. I really like the work that was done!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I'm a 1st time customer at Gerber in Ames, and I'm totally satisfied with their repairs to my car. I'll be back if I need auto glass/bodywork in the future.

Likely to Recommend

Repair Quality

Good job

Customer Service

Good

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Ryan kept me informed throughout the process. Numerous updates along the way regarding procurement of various parts. Job was completed a day early from estimate.