Gerber Collision & Glass - Bath
Gerber Collision & Glass - Bath offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Overall we are very happy the service staff were very polite and professional. The speed of the repairs were very quick.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Finished vehicle sooner then expected
Customer Service - 5.0/5.0 -
Everyone I talked to was friendly and knowledgeable. Answering any questions I had.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went so smoothly. Thanks to all the staff
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The lady at the front desk is incredibly lovely, professional, and personable. She made sure I understood the whole process, was very friendly, knew who I was when I walked in based on my appointment time and had my paperwork ready as soon as I walked in. While I was waiting for Enterprise to arrive with my rental car, she called to make sure they were on the way and updated me immediately after. Also, when I came in to pick up my car she was still very kind and communicative. If it has not been considered already, she should be given a raise for her consistent efforts. Her customer service skills are excellent. Any company would be lucky to have her, so your company should express gratitude for her services because she deserves it. *For the sake of clarity, she is the woman who wears glasses that are black with pink accents on the frames.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
We had our bumper replaced - you had the truck on Monday. Was told it would be done on Friday. Didn’t get it until the following Wednesday. When picked up. - found the wrong bumper was ordered and installed. Waited a week to get new bumper. Called this past Monday 8/31 - made an appointment for Wednesday, September 2. Dropped off truck at 8 AM was promised to have truck delivered to our home address at noon. Bumper was never replaced. The technicians never took the truck into the garage to replace it now we need to make another appointment. Big inconvenience for us because we only have one vehicle.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
The customer service would always keep me informed. However, my truck was at gerber for over 2 months until completion. Originally it was quoted for a little over a month.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
gas tank lid the paint is lighter
Customer Service - 4.5/5.0 -
you had the car 3 days short of 2 months. but there was a lot of damage
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never. Not even an enemy
Repair Quality - 0.5/5.0 -
Worst ever everything. From the customer service to the actual work done it was a disaster. Even contacted corporate and never heard back from them. You all are the absolute worst.
Customer Service - 0.5/5.0 -
I would have been better off with a blind dog doing the work