Gerber Collision & Glass - Bath

4.4 (3,377reviews)
86%
6650 Chrisphalt Dr,  Bath,  PA  18014

Gerber Collision & Glass - Bath offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (3,377)

My Experience

Was a pleasure working with your company. I was extremely pleased with how my car looked when I picked it up. I can't say enough about your receptionist and customer service people and how nice it was dealing with them. You are to be commended for your all around good service!! Thank you again! Sindee Funk

Likely to Recommend

Repair Quality

Customer Service

Customer service went above and beyond offering assistance to me. Knowledgeable and friendly staff.

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Repair Quality

Great job didn’t even realize it was an accident

Customer Service

Returned Clean

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Great service

Repair Quality

Completely satisfied with your services. On point!

Customer Service

The ladies were more than professional.

My Experience

I was impressed with the ongoing updates

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Repair Quality

Customer Service

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Repair Quality

It was great doing business with gerber collision

Customer Service

My Experience

They are a very professional l/friendly business. They kept me informed of the progress of my vehicle. They took my truck in for the initial estimate and were working on it a few days later. The works looks like it came from the factory. They finished ahead of schedule. Picking up the vehicle took maybe 3-5 minutes. I would recommend them to all my friends. Thank you all very much.

My Experience

They kept me informed on how the repairs were going. Very nice and kind when talking to me about the repairs. All on all good work and great people

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Good service great people

Repair Quality

Fast service nice people good work

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was very helpful. Made the experience simple! Thank you for doing an excellent job on the car.

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Repair Quality

They fixed everything on time and right! My car looks fabulous.

Customer Service

From beginning to end they where very helpful. Always answered my question.

Returned Clean

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Customer Service

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Customer Service

Returned Clean

My Experience

10/10

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Customer Service

My Experience

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Customer Service

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You need a lot of work on communication with your customers.

Repair Quality

I was originally told they would have my truck 3-4 days. I dropped it off on 9/25/25 and did not get it back till 10/10/25. I called multiple times to see what was happening and never received a call back. The only person that seemed to care was Jannis the receptionist. She went above and beyond to try and get me the information I was looking for. There was also another lady who was an estimator who tried to help me when I stopped in. Sorry I don't remember her name. At the end of the day if someone would have just called and said this is the problem we are having...that would have went a long way with me.

Customer Service

I was originally told they would have my truck 3-4 days. I dropped it off on 9/25/25 and did not get it back till 10/10/25. I called multiple times to see what was happening and never received a call back. The only person that seemed to care was Jannis the receptionist. She went above and beyond to try and get me the information I was looking for. There was also another lady who was an estimator who tried to help me when I stopped in. Sorry I don't remember her name. At the end of the day if someone would have just called and said this is the problem we are having...that would have went a long way with me.

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Communication was very good (sometimes automatic texts were ahead of schedule, but when I called, updates were accurate).

Customer Service

Very good communication.

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Customer Service

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Repair Quality

The experience started well with good communication and a delivery date of September 19. Then the communication stopped and we had to continually call for updated. I’m not sure if the delay was due to the insurance person or someone at Gerber but the car was not ready till October 9. The people at Gerber were very friendly and helpful when we contacted them and the car looks great and runs well. Thank you

Customer Service

Returned Clean

My Experience

They made it possible for us to go on vacation with our suv by finishing our car a day ahead of original schedule.

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Repair Quality

Customer Service

Great job, Gerber Collision of Bath, PA!

My Experience

Great job, thank you