Gerber Collision & Glass - Bath

Likely to Recommend - 5.0/5.0 -

Highly likely

Repair Quality - 5.0/5.0 -

Excellent service & workmanship. Professional & extremely knowledgeable

Customer Service - 5.0/5.0 -

Excellent service

Returned Clean

My Experience - 5.0/5.0 -

From start to finish during this entire process, I feel like I was Gerbers only customer. I was kept up to date the entire time. I never had to call to get a status update. Thank you for handling my car!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very very happy with the level of attention to detail and support, I felt very cared for and kept in the loop from the moment I got the estimate to receiving my car back. I can’t think of another business that takes care of their customers more.

Customer Service - 5.0/5.0 -

Very very happy with the level of attention to detail and support, I felt very cared for and kept in the loop from the moment I got the estimate to receiving my car back. I can’t think of another business that takes care of their customers more.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service and awesome communication

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everything went well just as planned!! Did a great job!! Friendly service and staff kept me up to date thru the whole process. 10 out of 10!!

My Experience - 0.0/5.0 -

Repairs needed . Fix bug eye in front fender fix orange peel on front fender. Fix run in the drivers door. Fix trim in the rear fender well. Fix what ever is rattling in the rear door and put in sound barrier. Tire monitoring system keeps coming on . Front passenger wheel jeep emblem is now missing. Trim exes window sealer . Fix scratch in the rear drivers door entrance and remove overspray. Clean windshield as I cannot remove whatever film that’s on it. Please inspect all the work that is being redone because I’m definitely going to .

My Experience - 5.0/5.0 -

Carl was very knowledgeable and helpful. Great employee. He was running non stop helping everyone

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Have already recommended to several friends/family members..

Repair Quality - 5.0/5.0 -

Very happy with the front end collision repair in every way. Job was done quickly and I appreciate the extras provided like the inside & outside cleaning/vacuuming that was done.

Customer Service - 5.0/5.0 -

Friendly & welcoming both in person & on the phone.

Likely to Recommend - 5.0/5.0 -

I would definitely recommend them. I have gone to them, unfortunately more than once.

Repair Quality - 5.0/5.0 -

This is not my first time at Gerber collision and each time I’ve been 100% satisfied even if there is a small issue they will always own up to it and fix it. I highly recommend them.

Customer Service - 5.0/5.0 -

This was something new I experienced. They called me weekly to update. Michael was so informative weekly to let me know how the process was going on my bronco

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Carl was so helpful...

Likely to Recommend - 3.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 3.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Sparkling finish

Customer Service - 5.0/5.0 -

Very friendly

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Rear view camera is not secured, affixed

Customer Service - 0.5/5.0 -

Failed to fix car properly. Back up camera not affixed, fastened. Threw items in car in bag - trash and non trash, including water bottle and collectibles. Could have called me to retrieve but did not. Had car for almost 4 weeks. Complained last week and still no response

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Body damage was repaired very well.

Repair Quality - 5.0/5.0 -

Due to unforseen mechanical issues and issues with the dealership taken to, to resolve the issues, the return of the car was delayed, not the fault of Gerber. All personnel at Gerber were very nice and returned the car cleaned inside and outside. Thank you.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I was really appreciative of the quick turnaround, great service!

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0

My Experience - 5.0/5.0 -

Great job! 👍to Carl!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 3.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0