Gerber Collision & Glass - Battle Creek/Capital AV

My Experience - 5.0/5.0 -

Awesome service and friendly staff. Great communication and customer service. Quality work. Would recommend the Pennfield Gerber to anybody!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I asked that it would be fixed so that when I looked at it I would never know it had been damaged, I got what I asked for. Timing was very important aa I had a vacation planned and I needed my truck. It was completed with time to spare. Office staff was great to work with as well as the people doing the work. Thank you for a job well done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Staff was beyond helpful and friendly as well as accommodating my busy work schedule. I would only recommend them should I ever need help with my vehicles in the future.

Likely to Recommend - 5.0/5.0 -

Would recommend to anyone who needs glass or collision repair to take to Gerber.

Repair Quality - 5.0/5.0 -

Amazing staff go above and beyond to accommodate me in my car needs. They did amazing work putting back together my brand new car that was hit.

Customer Service - 5.0/5.0 -

Great people super friendly and extremely helpful.

Returned Clean

My Experience - 5.0/5.0 -

Great customer service car looks amazing

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Absolutely love Gerber great customer service knowledgeable staff

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you for quick reliable service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

All in all a great job and delivered on time.

My Experience - 0.0/5.0 -

There are sandpaper scratches visible through the paint and a paint flake missing from the wheel well...

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Visible sand scratches showing through the paint and questionable spot in the wheel well

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber Collision & Glass did an excellent job repairing my car. The paint job was perfect and everything appears to have been installed seamlessly. The front bumper/fog lights look like part of a brand new car.

Customer Service - 5.0/5.0 -

Any questions I had were answered when I called. They were friendly and quick to give updates.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Did everything in a timely matter

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They did a great job

Returned Clean

My Experience - 0.0/5.0 -

The only thing that was good is that the inside of my car remained fairly clean during this whole process. Things not correct: Overall quality of work Who put 30 miles on my car? The hood bounces/jiggles when going down the road. It is not straight or secure or all the way down. 2 paint chips-fender and door Broken front clip that was supposedly replaced. Both headlights are atrociously positioned Large dent in front of vehicle below broken clip. I don’t think this was even addressed. And there is a bubble in the dashboard that was also not addressed. Absolutely horrible workmanship.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great at the Pennfield location, but the Dickman rd location took 3 days before they even they pushed paperwork to the next dept. Therefore we moved the car to the Pennfield location.

My Experience - 5.0/5.0 -

I have used Gerber for many years. I trust them to put my damaged vehicles back together the way they should be. Once again the Gerber team did an excellent job job for me!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fantastic device quality work

Customer Service - 5.0/5.0